Brock Doors & Windows Ltd.

We had a new bay window installed in our family room.
We were very pleased with the professionalism of both the salesman and the installers. The installers were very efficient and left no mess upon completion.

An Excellant Company to deal with. Last fall we purchased 8 new wall to wall windows from Brock after getting several quotes from other businesses. Brock's service was fantastic! Starting with a knowledgable Sales person. No Hassels or Pressures to purchase and an excellent installation crew (neat, clean and professional). After installation service was also great! Even 6 months later when we thought we had a problem with one of our windows we received prompt and very professional service. I inadvertantly had not closed a window properly and called to say one of the windows was letting air in. A service tech was dispatched immediately and very professionaly explained what I had done incorrectly without making me feel like a total idiot by not embarrassing me.
We are planning 8 more windows and two doors in the near future and will definitely be dealing with Brock again!

Recommendations for replacement were superior to competitors. Vast array of samples available. Arrived exactly when they said they would. Took precisely the construction time they predicted - contractor working next door said it couldn't be done!

Workers courteous and competent and left worksite clean and tidy Work was performed during very hot weather, but workmen decined offer of cold beer and accepted only soda or water.

One small construction problem was reported and Brock returned to correct it within hours.
A second problem (relating to disruption of the security system) was reported, but never addressed, necessitating replacement of system.

Conclusion: Would recommend for quality of materials and wormanship, but pay attention to peripheral matters which may be ignored.

Jackson L. Chercover

Brock provided a quality product at a reasonable price. The sales representative was quite knowledgeable and the installer and crew were amazing! They were quick, friendly and didn't leave any mess! I have recommended them to friends!

(Porch enclosure)This company did what they said they would do and more!!! From the start with jim the salesman who took so much time to explain in detail about there products and what would be done and without the sales pressure that you find with companys,work was started at the time given and finished in one day as promised. The installer i did not get his name but his workmanship was second to none every little detail was carefully done, and redone if not quite right,this person is a great asset to the company working the way he does with such care and devotion and when finished not a spec of dust anywhere he even cleaned the windows after he had finished. I would recomend this company to all because they do what they say and do it very well and in the time they say it will be done!!!

In May 2006 we had all of our windows replaced with single and double sliders. The windows are very attractive. We are extremely happy with the quality of the new windows.

We had a problem with our previous windows, especially in the winter time, whereby moisture was building up on the inside. You could also feel the draft coming in from out-side.

With the new windows, during this past winter, this situation no longer occurred. My wife and I are very pleased with the courtesy extended by the sales staff at Brock. The installer went out of his way to be courteous and ensured the installation was done correctly. We wanted to keep the old windows to take to our cottage and the installer ensured the old windows were removed with care so they could be re-used.

We have had many compliments from neighbors regarding the new windows and would recommend Brock for quality and price.

Bill & Mabel Smithies, Mississauga, Ontario

After reviewing a number of companies we decided to get 3 quotes for the renovation that we required . Our decision was based not only on price but on window quality and effiency. Brock seemed to be superior in quality and effiency for the quoted price. The sales representative was very professional and personable. The installation was done professionally and was on time. The installers were curtious and left our home tidy at the end of the job. We are very happy with our windows and we highly reccomend Brock for anyone needing window relacements.

from my initial contact with brock I was totally impressed with the way that we were treated and the finishing work was impeccable.
thank you Brock for the service an reliability.

I have had no issues with this company. They delivered when they said they would. The installers were excellant and I was pleased at the quality of their workmanship. Their pricing was competitive. I would not hesitate to recommned them !

Peter

Brock was very professional in their initial presentation of the product and services they would supply and the acknowledgement of my order. The door was supplied in the time quoted and the product and the installing service was first class. It was a pleasure to do business with Brock Home Improvement Products Inc.