A1 Quality Chimney Cleaning & Repair

Chimney Sweeps
Toronto ON M8Z 3L2
Write a Review
Write a Review


HomeStars
Chimney Sweeps
A1 Quality Chimney Cleaning & Repair
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for A1 Quality Chimney Cleaning & Repair

Average customer rating:
9.9 10 (241 reviews)

Sort by

Kurt MacWilliam from Toronto
Kurt MacWilliam from Toronto
1 review Toronto, ON
10/10

Chimney Repair

I wanted to use the fireplace in our century home but wanted to make sure it was safe first. I called ANOTHER chimney company who scared the hell out of me and told me I needed $10,000 worth of repairs. I was very discouraged and decided to get a second opinion. I spoke to A1 and they put me at ease right away. Bob told me my chimney was probably fine, and sent his inspector/cleaner out. He cleaned the chimney and patched up the mortar in the firebox. Total bill was less than $200. (The other company told me I needed to completely REBUILD my firebox at a cost of $2,000!)

I was very pleased with the practical advice and service.

Approximate cost of services:
$150.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the great review, Kurt! Our main goal is to get your fireplace up and running--not sell you a bunch of things you don't need. I'm so glad we were able to get you going so quickly. Give us a ring and let us know if you'd like the fireplace cleaning this year.

Sam from Toronto
Sam from Toronto
1 review Toronto, ON
10/10

chimny

What a team!!!
From the first phone call, A1 has proven themselves to be the best.
With urgency required to correct a possible hazardous situation as a result of damage done by another chimney company, Owen and Kelly got Shawn in quickly to remove a chimney liner that was ripped and blocking the chimney shaft and thereby remove any possibility of a health hazard happening
Shawn is such a hard worker and clean worker with a great knowledge of his work and a great personality to match.
It was a pleasure to meet someone like this. Thanks Shawn
Owen who I first spoke to and Rick then came in and completed installing the liner with equal superior service in a wonderfully personable way.
I don't usually take the time to write reviews but felt compelled to do this in appreciation of the work done by this great team we met.
Thanks guys

Sam

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for taking the time to write your review, Sam! I'm REALLY glad you called when you did, as it could have been much worse. These types of chimney blockages sometimes happen. I definitely recommend that you get some carbon monoxide detectors set up in the house. CO can really creep up on you and with detectors, you can catch these dangers much sooner.

Thomas from Toronto
Thomas from Toronto
3 reviews Toronto, ON
10/10

Chimney Cleaning and Inspection

I called and they answered. We agreed upon a day and time. On the day they called before and arrived on time. Professional workmanship, a good attitude, and a perfect clean up. Priced as promised.

Approximate cost of services:
$125.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the review, Thomas. Let us know if you'd like any service for your fireplace in the future. We recommend a cleaning every 25 or so fires. So if you're using it about twice a week in the winter, give us a ring next fall and we'll get over to get it ready for you for the holidays.

Tony Kern from Toronto
Tony Kern from Toronto
1 review Mississauga, ON
10/10

Chimney cleaning & damper repair

My experience with A1 Quality Chimney Cleaning and Repair was a very positive one from start to finish. First I arranged for a chimney inspection and cleaning. They were very accommodating and quick to respond. This was followed up by another visit for a damper replacement. Being on a stringent timeline because of our house closing date, they replaced the damper the next day. Their staff are courteous, professional and very knowledgeable...and do not leave a mess behind when they are done. I will always use A1 Chimney Cleaning & Repair. Thanks guys for a job well done!

Approximate cost of services:
$975.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your Review, Tony! I hope everything went well with the closing. We wish you and your family a very happy holiday and prosperous new year.

GJG from Toronto
GJG from Toronto
1 review Toronto, ON
10/10

chimney cleaning and repair

I just recently had some work done on the chimney and the team (Kelly, Owen & Bob) at A1 were fantastic! They were the most reasonably priced and walked me through the entire process on what I could expect. No added costs or trying to upsell me on things that weren't required. I will be a long term client and I suggest to others you give them a try, you will not be dissapointed.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Wow! Thanks for the awesome review! We're so glad we could help.

L Cassidy from Mississauga
L Cassidy from Mississauga
5 reviews Mississauga, ON
10/10

Removal of nest from Chimney

After numerous failed attempts with various companies to have chimney to gas fireplace looked at for blockage at top called A-1 today and actually had someone answer! Kelly was very helpful and said he would try to see if one of his crew in the area could stop by today. Sean came this afternoon and removed the bird's nest quickly. Great service! Highly recommend!
LC Mississauga

Approximate cost of services:
$110.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the awesome review, Mrs. Cassidy! I'm glad we were able to get out there so soon and get it all sorted out.

Tim
Tim
5 reviews Toronto, ON
10/10

Chimney cleaning

We had the A-1 quality technician come and inspect our gas furnace chimney liner and do a thorough cleaning. After an hour of hard work he professionally put the ducting back together and provided us with a report on the condition. Owen (the owner) then went the extra mile came by assisted us with the liner replacement. Very personal service and definately speaks to the customer commitment A1 Quality Chimney provides its customer. Excellent service, would recommend working with Owen any day.

Review has 2 previous versions
Approximate cost of services:
$100.00
1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thanks for your review, Tim. I am pleased that we were able to resolve the issues with regard to the chimney and bring it up to code. We appreciate your business and should you have any service requirements in the future, please do not hesitate to contact us.

Bill Barclay in Toronto
Bill Barclay in Toronto
12 reviews Toronto, ON
10/10

Chimney Sweep & Inspection

The technician arrived after a minor re-scheduling mix up, and proceeded to clean and inspect my wood fireplace chimney quickly and professionally. He took care to block off any soot/dust from entering the living room. He was very professional and courteous. I'm looking forward to the first fire of the season reassured about the safety of the chimney. Bill

Approximate cost of services:
$125.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the great review, Bill. Enjoy the fireplace!

Amy  from Toronto
Amy from Toronto
2 reviews North York, ON
10/10

Chimney repair

I had had repair work done to my chimney by A1 Quality Chimney a few years ago. When the furnace service company had a question about my chimney I could not answer, and that affected my compliance with building code, I called A1 Quality Chimney to see if they were able to find my records and send me some information. I was provided straightforward answers, and Owen was not only able to find my records but actually sent me additional supporting documentation, all in a very timely and courteous manner. Really went above and beyond, especially several years after the initial repair.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

It was no problem, Amy. We are always glad to help!

Adnan from Toronto
Adnan from Toronto
8 reviews Toronto, ON
10/10

Chimney clean up

A-1 did a chimney work for us just recently ... the front office was very professional, enthusiastic and timely in all their communication.
Actual work was done by a knowledgeable professional - he has done an impeccable job, leaving it almost cleaner than it was before the work took place. It took no effort and very little time on my part ... all my questions were patiently answered and all steps of work carefully explained. Future recommendations and considerations were also communicated at the end. I wouldn't hesitate to recommend these guys to anyone.

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the review, Adnan. Let us know if you need anything in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A1 Quality Chimney Cleaning & Repair

2012 and 2013 Consumer Choice Award winner for Chimney Services.

A-1 Quality Chimney is an award-winning, full-service chimney company that has been serving homeowners in Toronto and surrounding areas for 30 years.

Chimney cleaning, masonry repair and general maintenance is essential to preventing fire and ensuring safe operation of wood, oil, coal and gas burning appliances. With over 60,000 customers, we service thousands of fireplaces, wood stoves, pizza ovens, gas fireplaces, furnaces and other heating appliances.

When it comes to chimney repairs and chimney rebuilds, we are able to address any masonry issues that arise. Above the roof line, chimneys bear the brunt of our cold winters and hot summers and diagnosing and addressing masonry issues is our specialty. Once you are ready for your repairs, we’ll get it done, on-time and on-budget.

Having been in the business for so long, most of our customers come back to us year after year. And so we strive to give you the best service we can and ensure you and your family are safe and warm.

CATEGORIES
Chimney Build & Repair, Chimney Sweeps, and Fireplaces
SERVICES
Chimney sweeping, chimney cleaning, animal and nest removal, chimney rain and animal caps, WETT inspections, chimney inspections, chimney flue tile repair, chimney rebuilds, masonry repairs, bricklaying, damper repair, chimney liner installations
WEBSITE
https://a1qualitychimney.com
YEAR ESTABLISHED
1981
PAYMENT METHOD
Cheque/Cash/Debit/Credit/E-Transfer
LICENSES
Municipal, TSSA, WETT
MEMBERSHIPS
Better Business Bureau (A+)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.