A woodpecker would land on one of our 3 chimney stacks/vents and drum on the metal hours at a time throughout the day for a week. I contacted two companies for a prevention plan and quote. Randy responded within a day, and sent a technician several days afterward. The 2nd company had by this time replied to me, but not satisfactorily, so I cancelled them. After doing an examination of the problem, Will gave a detailed quote for putting spikes up on all the metal surfaces the bird could land on, and gave a choice of minimum and maximum protection. He was a hard and thorough worker, and we, and our duplex neighbour were delighted that when the bird returned the next day, he was not able to land as usual to drum. We have been enjoying the peace and quiet!