Alpine Roofing

Roofing
Toronto ON M4K 3L1
Write a Review
Write a Review


HomeStars
Roofing
Alpine Roofing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Alpine Roofing

Average customer rating:
8.9 10 (499 reviews)

Sort by

HE in South Hill
HE in South Hill
2 reviews Toronto, ON
10/10

eavestrough repair

Alpine roofing installed our new roof, copper eavestroughs, etc. last year. Over the winter, ice damaged one of the eavestroughs. Within 24 hours of contacting Alpine, the problem was assessed. The next day the eavestrough was repaired at no charge.

Approximate cost of services:
$0.00
Was this review helpful?
C&S in South Riverdale
C&S in South Riverdale
2 reviews Toronto, ON
8/10

Replacement of flat roof

We had several quotes to replace our flat roof and Alpine came in the cheapest (half the price of Avenue Road Roofing).
Robert the salesman was helpful and punctual for any appointments. They could not give us a fixed date, but the work was completed during the week he told us it would be. The actual roofers were efficient and friendly. They cleared up all the mess in our garden after the work was completed (although they also replaced our neighbours roof and left mess in our front garden, which we had to call and ask them to remove, which they did the next day).
The work could not be fully completed and sealed as we also needed to replace a small section of tiles on the side of the house. We were given the option of Alpine doing this (for a small reasonable extra price) or find our own contracters then Alpine would come and finish the job. We let Alpine complete this work and were very happy with the finished result.
Overall, good work for a reasonable price

Approximate cost of services:
$4,000.00
Was this review helpful?
Ross in Danforth
Ross in Danforth
1 review Toronto, ON
10/10

flat roof

Quick and Professional. Got the job done on time and on budget and was able to negotiate with them. The driveway was unusable for less then 8 hours and they cleaned up well with just a few hiccups.

Approximate cost of services:
$6,000.00
Was this review helpful?
Andy in Roncesvalles
Andy in Roncesvalles
2 reviews Toronto, ON
8/10

Total roof removal and replacement, soffits and facias

After getting 3 quotes, we chose Alpine based on price and meeting our specifications (including my insistence to see paper work on insurance, WSIB, and ratings for open flame). I wanted an architectural shingle and attention to detail on the aluminum work in order to preserve the house's 100 year old charm (or at least not cover it up). And we got it. The end product was superb and has given the house a whole new look. The assigned foreman was communicative and relayed my requests (small and large) to the crews as the work proceeded, even if pushing back on me once in a while. Nevertheless, I warn anyone hiring this company to do their own quality control. On several occasions i had to ask for work to be fixed because it was just plain messy or poor quality. Final note, I've had two warranty calls to the company on this roof...both were met promptly.

Approximate cost of services:
$17,000.00
Was this review helpful?
Ann in Mississauga
Ann in Mississauga
2 reviews Mississauga, ON
9/10

Reshingle roof

Our house was 15 years old and needed new shingles. From the 3 quotes we got, Alpine was in the middle. They carefully installed the flashing and paid attention to details. Clean up was good too.

Approximate cost of services:
$4,800.00
Was this review helpful?
Valerie
Valerie
4 reviews Scarborough, ON
8/10

Roofing

On a toronto house of ours we got Alpine to come and discuss the shape the shingle were in and requiring to take off the layer underneath as well. The education and friendly service was nice. I would recommend them to my neighbours

Approximate cost of services:
$4,000.00
Was this review helpful?
Family in North York
Family in North York
4 reviews North York, ON
0/10

Replacement of flat roof and shingles of back half of house.

We hired alpine roofing to do our flat roof and replace the shingles on the back half of our house. The roof leaked this winter and there was severe damage to the dining room walls, ceiling and our hard wood floor. When I complained the fellow who came out to look at the roof said it was our problem. After contacting the 'president' of the company he said that something hadn't been done properly and he would come and fix it. After fixing the 'problem' he refused to give us any compensation for the damage to our walls and ceiling. Doesn't he have insurance to cover this kind of loss? I would never hire this company again.

Approximate cost of services:
$8,000.00
4 of 4 people found this review helpful.
Was this review helpful?
Suzanne    Dovercourt Village
Suzanne Dovercourt Village
2 reviews Toronto, ON
0/10

Flat roof and shingles

Alpine was hired to replace our flat roof and shingles. The crew was unbelievable. The first day I came home from work to find them drinking beer on the roof. Thinking they would quickly resume once they saw me they did not. A couple of hours later they continued working until 10 at night then they continued their drinking at the side of the house. We were shocked, but first time young home owners we were grateful someone was replacing our roof. Needless to say the roof leaked. When I called a year later the man on the other end wouldn't even give me his name and was incredibly rude. That was our last dealing. I did think of bringing them to small claims court but cut our losses instead. Two years ago we had Avenue replace the entire roof. 22000.00 later we have a roof that doesn't leak and hopefully won't. A nightmare of an experience. I was physically affected by this horrific company.

Approximate cost of services:
$4,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
6 of 6 people found this review helpful.
Was this review helpful?
Betty
Betty
2 reviews Toronto, ON
0/10

roof replacement

Alpine replaced my roof five years ago. I had some pretty serious leaking this past winter. I called in an inspector, who pointed out another area where he said he was surprised it was not yet leaking but would be leaking soon. There were several things on my contract that Alpine simply had not done. There were areas where they had not taken off the old shingles but had covered them over. They had not put on the ice shield in about half of the places. They had not replaced the chimney flashing. They had covered some areas with a kind of caulking instead of ripping out the old and replacing with new, as paid for. There were others places on the roof where they did what they said but where the inspector told me that they should have known that it was not enough to provide for the shape of the roof and they should have done more. The guarantee was supposed to cover ten years. When I called, someone came out and told me that I simply needed one more shingle! When I would not accept that as solving all of the problem, they never again returned a call. They totally ignored their own guarantee. The job they provided me was a con and I will have to replace the entire roof at my own expense, five years after they installed it.

Approximate cost of services:
$10,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
6 of 6 people found this review helpful.
Was this review helpful?
Sallycinnamon in Lesliville
Sallycinnamon in Lesliville
1 review Toronto, ON
2/10

Installed new soffit on front of house

The owner of Alpine assured me he's been in business for over 30 years and was the right person to choose - but then sent 2 young, inexperienced people to do the job - I never saw him again.

They would not commit to a start date then just showed up out of the blue and did the work when we were not there. Which would have been fine if they were professional and did not need supervision, but obviously they did.

We had to withold payment because they did a shoddy job and left parts of the job undone. They did come back to fix it up, but only after we complained loudly.

They also dropped all kinds of nails into our front garden - I was finding them in there all summer. Not so safe when you have kids or dogs.

I chose this company because they are local (in my neighbourhood). I would not recommend them to anyone.

Approximate cost of services:
$900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
5 of 5 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alpine Roofing

Alpine Roofing Is Southern Ontario's premier roofing company, our specialties also include Siding, Gutters & Eavestroughs, Chimney Build & Repair.

CATEGORIES
Roofing, Gutters & Eavestroughs, Siding, and Chimney Build & Repair
WEBSITE
http://www.alpineroofing.ca
YEAR ESTABLISHED
1974
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.