Avenue Road Roofing

Very good job, they showed up early in the morning and worked each day until the job was done. They cleaned up their mess every night. We were very happy with the result.

When purchasing our bungalow we decided we wanted to install skylights to naturally brighten our kitchen. We received simlar quotes from other companies. Avenue Road roofing not only provided us with the best quote, they had exceptional customer service! Their friendly and knowledgable staff made us feel comfortable.

Avenue Road Roofing, despite being somewhat more expensive than their competitors, are definitely highly recommended. They did the job when they said they would, and we were very happy with the work they did.

We called Avenue Road roofing for an estimate on a leaky roof (corner evestrough) for repair and maintenance. This was our main concern because the dripping was causing a hole in our driveway. We also had another larger job in mind that was not urgent at all, however we asked for an estimate as well. We had the larger job done with the promise of getting the more important job done. A big mistake on our part. We should never have trusted their word. The important job was never done properly and the roof leaks more than it did before. The service man always promised to return, but never showed up and had the nerve to send a flyer to our home asking to make an appointment and pay more for the job that should have been done in the first place. On top of that, he had while he was working he showed up several times in a 2 week span to finish this simple job that would only take a day or 2 and always said that he has been busy. If Avenue road wants to keep clients they have to treat ALL their customers well, not only the ones they see fit. Don't trust their work ethics....

They provided an excellent quote compared to other roofing companies in additon our neighbours had used them as well. They were professional and knowledgable. The work was comleted on time and was well doe

We was in need of repair the outside overhang of the front door and needed some guidance and help. They were very friendly and helpful and gave us very good and wise advice. I would recommend them.

Avenue Road fixed our roof a few years back and did a great job. No complaints...at the time. Unfortunately the roof started leaking again about 4 months ago and, since it's still under warranty, we called and they came to take a look. The repair guy said the job was done poorly and they would have to fix it. They were to call us back with a date when they would come to do the repair so we waited...and waited.

It's now been about 2 months since they said they would call. We've called them 4 times with no response. About a week and 1/2 ago we finally spoke to the person who came to look at the roof and he said he would call before the end of the week to set up a time. He never called. We've tried to get in touch since then but still haven't had any response.

The repair man used the excuse that there's been a lot of rain, they've been really busy and we're not a priority. Nice customer service, eh? In the meantime we can't finish the renos on our bathroom because the ceiling is ripped up and can't be replaced until the leaky roof is fixed. Sorry, Avenue Rd, but it IS a priority for us!! We understand that you're busy but at least call us to let us know that the job will eventually be done. ALL customers should be a priority!!

Well, a few days after this review went up and the guy finally is back to fix our roof. Fingers crossed that it works this time and we can finish our bathroom.

Update...It's now about 4 months since they came to finally fix the roof and guess what....IT'S LEAKING AGAIN!!! Unbelievable! Luckily we hadn't fixed the ceiling yet so we don't have to rip that out again. We're calling them again right now. Stay tuned for further updates.

sigh

We were in need of having some repair work done to free up a clogged downspout that had burst its seam. In addition, many of our gutters were pulling away from the fascia, which needed to be re-attached.

Had decided to call in the Avenue Road Roofing repair department. Their repair crew had called the next day to schedule an appointment, and were very prompt. The repair guy was great, very friendly, courteous and finished the job perfectly.The gutters and downspout were fixed as requested, and to this day are still holding strong, so workmanship was as we expected.

Only downside (and reason for the 8 rating) was their relatively high repair price.

You get what you pay for. This company is a little pricey, however the workmanship is top notch. I hired this company to repair a section of roof on a house in the Annex. The job was completed on time, and completed to perfection. Its been 10 yrs, I've yet to have a problem with the area they repaired.