Had my Kitchen Cupboards Refaced and Replaced
Kitchen Renovation/ Built in Office
We welcome comments but wish to be treated fairly & responsibly. It is business norm that additional items lead to additional charges. Unfortunately,not every customer is happy with this widely accepted industrial practice. Let's review this case with a list of facts, not personal opinions: (1)The additional item mentioned was,agreed by both parties, NOT in the contract. (2)The charge of the additional item was lower than the market price. (3) Customer initiated the cancellation of contract during additional item price negotiation, not Canlik. (4) Customer received 100% refund of deposit the next day of cancellation. (5) Customer received the same prompt & polite customer service before and after the incident.(6) Canlik paid for all costs involved and customer did not pay one penny out of it. (7) The job has never been started, customer have no ground to judge the workmanship, product quality, project co-ordination ability, customer services, etc. To sum up, given the fact that the customer had not paid one penny in the whole situation, he had zero lost. It was customer's decision to cancel the contract, it was not a non-completion as stated.The job has never been started. It is irresponsible behavour to put up rating based on "what he believes" the result would have been. If the customer can find a better deal and a better company to achieve his renovation goal, we honestly do not know what he is frustrating about? Why he use this review to destroy the reputation of a company that he never lost a penny to, but rather, as he mentioned, reveived hours of free consultation and services from?
For 25 years, Canlik has been the premier Kitchen Refacing Specialist in Greater Toronto Area. It's kitchen upgrade solutions are custom to fit individual family needs, New Kitchens or Refacing Kitchens, they are more personal, flexible, affordable and environmental friendly. Since 1990, Canlik’s principal has been the same – delivering high quality products and services. No pushy sales. Consultants focus on providing honest and unbiased suggestions so that home owners can make the right decisions. Kitchen projects can be overwhelming and confusing – but it does not have to be if customers chose Canlik Kitchens.
Details on our solutions: -
(A) Kitchen Refacing,
Canlik’s very popular "Premier Kitchen Refacing” aims at delivering custom kitchen looks with fraction of the cost. It uses the existing infrastructure and replaces exterior elements, like the cabinet doors, gable and fillers. It reduces wastage and helps avoid hidden costs. Kitchen Refacing solution has been providing great alternatives for those who want to achieve their renovation goals with less effort, less risk and have their budget under control.
(B) Custom New Kitchens
“Canlik Custom Kitchens” allow home owners fully utilize limited spaces because cabinets are custom built to fit spaces. It can handle challenging space issues that "Modular kitchens" can hardly address. It also makes preserving the existing layouts and the foot prints possible, so that the flooring and other elements are not affected. Storage efficiency is achieved by detail oriented cabinet configurations design and adding effective accessories, if necessary.