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Hi Carol of Weston,
Thank you for your feedback on your ecoENERGY evaluation with Carson Dunlop. Andy is one of our top ecoENERGY advisors - he combines a high degree of knowledge, a strong interest in his work and great service - we are thrilled to hear that he did such a good job with you. More and more clients are taking advantage of the ecoENERGY program. Homeowners like you are benefiting from improvemetns in their overall home comfort and home energy cost savings. Best of all, the eligible Governement grant money will help you offset the costs of your home upgrades. Thanks again for your feedback.
David Kitchen, GM, Carson, Dunlop & Associates Ltd, 416-964-9415 ext 230
Jabba in North York,
Thanks for your note about your home inspection performed by Carla. Looks as though we were able to deliver a great overall experience for you. The Home Reference Book will be a valuable aid for you in the future as you consider making any repairs or upgrades and for help with your home maintenance needs. Great to hear everything worked out well for you and thank you very much for taking the time to provide your feedback - we'll share it with everyone.
David Kitchen GM/COO 416-964-9415 ext 230
Dear Great Home Inspection - Thanks very much for your kind words about Hal Woolley. Hal has a good demeanor and he's very good at communicating things in an easy to understand manner. Glad to hear that you like the Home Reference Book as well - it will be a good resource for you in the years ahead for repair and maintenance work that you might need to do. Horizon - the electronic report that you refer to has the added benefit of being able to provide photos of your home and some of the key areas that we typically inspect - clients really like this feature! We hope your new home works out well for you - congratulations!
Please call me at any time - David Kitchen GM/COO 416-964-9415 ext 230
Hi terriheather,
Thanks very much for lettting us know about your recent home inspection with Carla. We make a point of sharing all feedback with our inspectors. Sounds like it all worked out well for you - value of the service, quality of your inspector and convenience of a Saturday inspection time. Please call me anytime at 416-964-9415 ext 230 shoudl the need arise.
Regards, David Kitchen, GM.
Dear Realtor Anne - Toronto,
Its great to hear from an experienced real estate agent like yourself and thank you very much for your fantastic words about your recent home inspection with Carla. As you know from your years in business, success in business is all about people and relationships. Highly satisfied clients are not only valuable assets in and of themselves, but they can often result in numerous positive referrals. We are thrilled with the work that Carla did with you and we are equally pleased that you gave her such a sound endorsement. I'll be sure to share your comments with Carla and the rest of our team. Best wishes for a successful year ahead.
Regards, David Kitchen GM/COO Carson Dunlop & Associates Ltd, 416-964-4915 ext 230.
Dear Brenda from Waterloo - wow, what can I say?! Your comments about your experience with the ecoENERGY home energy evaluation program, and Rob in particular, have quite simply made our day! There is no better feeling in business than to find out that we have thrilled a customer to the degree that Rob and the team have achieved with you. We'll be back to complete your post-retrofit audit after you have completed your planned upgrades! Best wishes for the holiday season.
David Kitchen GM/COO Carson Dunlop & Associates Ltd. 416-964-9415 ext 230
Dear Jody in Toronto,
Thanks so much for your glowing words about your recent home inspection experience! We have shared this with Jim and he is very appreciative of your comments. We feel the key to a great home inspection is the combination of excellent knowledge/technical skills and great customer service or "bed side manner" as we like to call it. It looks like Jim nailed both of these elements with you on your inspection. Thank you again and best regards for the Holiday Season.
David Kitchen, GM/COO Carson Dunlop & Associates Ltd, 416-964-9415 ext 230.
Dear Cathy eco in Toronto - I was really pleased to read your review about your ecoENERGY home evaluation with us - it sounds as though Rob (your advisor) went the "extra mile" for you in terms of the information and service that he provided. Like you state in your note to us, we feel that our years of home inspection experience and the quality of our advisors help to set us far apart from others in the ecoENERGY program. I'll be sure to share your comments with our team!
David Kitchen
416-964-9415 ext 230
dkitchen@carsondunlop.com
Dear Central Real Estate Broker,
Thanks for your kind words about our people and our company. We always aim to exceed our client's expectations - notwithstanding some obvious limitations to our work that you point out(snow covered roofs or issues covered behind unblemished walls). A key part of our value proposition is that we are there for you for as long as you own your house - offering free and friendly advice on everything from typical problems that may crop up, renovation questions and general maintenance questions. Please call me directly if you have any futher questions.
Regards,
David Kitchen
GM/COO
Carson Dunlop & Associates Ltd
416-964-9415 ext 230
Carson Dunlop is a leading consulting engineering company that has been completely dedicated to the home inspection profession since 1978. We are committed to delivering exceptional customer service, one client at a time. We know that buying and selling a home can be overwhelming, we are here to make sure the inspection isn't.
We also understand that a great home inspection is just the beginning, so all of our Carson Dunlop clients are also eligible for the following perks just for working with us.
• FREE Ask-An-Expert service for any questions about your home, forever
• Significant savings on home and auto insurance through our insurance partners
• Free reports on safety recalls for appliances and equipment in your home, for as long as you own it
• $100 for free handyman and repair work from Jiffy Home Services
• $100 Gift Card from You Move Me, to help with your move
• $70 Gift Card from 1-800-GOT-JUNK?
• Home Reference Book ($45 value) included with your inspection report