Door Pro

Garage Doors & Hardware
Surrey BC V3W 0A8
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40%

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Reviews by rating (past 12 months)

Reviews for Door Pro

Average customer rating:
7.8 10 (12 reviews)

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angus from Surrey
angus from Surrey
1 review Surrey, BC
3/10

Garage Door Repair

Quick service but left a significant mess of debris, grease stains on wall, door, control pad, and boot prints on floor. Also a new noise in wheel guide track. Asked them to return for correction. Could not solve the track noise, and service rep said he had nothing that would clean up grease and left without any cleanup.

Approximate cost of services:
$280.00
0 of 1 people found this review helpful.
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Company Response

Hello Angus from Surrey, I would like to have the opportunity to resolve your unhappy experience. I have looked at every service that we have done in Surrey for the last 10 days and cannot find anything that matches your comments. Because I don't know who you are, I have no way of contacting you so that we can take care of your concerns. We take a lot of pride in what we do, and if we have not lived up to a customers expectations we return and do what ever it takes to please them.
Would you please call me directly at Door Pro so that I can take care of this. We can't claim that we don't ocassionally make mistakes, but we do return and fix those mistakes 100% of the time. Please call me - Mike P at Door Pro

Lisette Broderick from Surrey
Lisette Broderick from Surrey
1 review Surrey, BC
10/10

New Garage Door

Door Pro installed our new garage door and motor. They were very professional, friendly and helpful, from the estimator through to the technicians and finally the office staff. They were prompt, always showing up exactly when they said they would. The garage door is beautiful! It is so rare these days to receive such excellent service!

Approximate cost of services:
$3,500.00
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Timothy J.
Timothy J.
5 reviews Langley, BC
10/10

Garage Door Opener

We have used Door Pro for over a decade and recently decided to install a door opener on our second garage door( initial installment).

The installer Doug arrived on time and was a credit to the Company.

Doug worked quickly and efficiently. He took his time to explain the system and the interaction with my vehicle door opening system.

We were impressed with his courteous and professional manner.

As to the door opener itself. It was very quiet .

We would recommend Door pro and commend Doug on his excellent client service.

Approximate cost of services:
$500.00
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robert from Burnaby
robert from Burnaby
3 reviews New Westminster, BC
10/10

Repair jammed motor

My garage door jammed and I could not get the garage door to go up or down. I phoned Door Pro and made an appointment for this repair . They arrived promptly at the agreed time and repaired and serviced the door. The repairman was polite ,cleaned up after the job was done, and I would use this company again.

Approximate cost of services:
$100.00
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Craig Lam from Burnaby
Craig Lam from Burnaby
2 reviews Port Coquitlam, BC
10/10

Garage door opener

Great advice and recommendations from Door Pro on replacing my garage door opener. Purchased a Chamberlain opener, Door Pro came and professionally installed opener, showed me how all the electronics and other parts of the garage door opener works. Great customer service and honest advice.

Approximate cost of services:
$50,500.00
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Susan in South Surrey
Susan in South Surrey
1 review Vancouver, BC

First Review

9/10

Garage door springs repaired

The spring on our Liftmaster door broke. This is not a job anyone can do. Door Pro was recommended by a friend to be honest and fair and to get the job done. He did just this in a timely manner.
Thank you

Approximate cost of services:
$160.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Door Pro

"30 years of putting customers first" Door Pro sells, installs and services Garage Doors, Automatic garage Door Openers and Entrance Doors. We have a mobile fleet of service and installation technicians ready to repair or replace garage doors and door openers and serve the Residentail and Commercial market.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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