Executive Touch Painters Toronto

We asked Massimo to renovate our townhouse which includes painting the whole house (interior), flooring and some kitchen work. We were very pleased with the results of the painting work. The kitchen cabinets were sanded and re-varnished making everything brought back to life nicely. A couple of new stainless steel appliances were installed as well. His prices are above average but the services and quality of work were exceptional.
We would strongly recommend his work and chances are we will use him in the future.

We hired Massimo to paint our house.
He showed up promptly on time and his employees were prompt and polite
They are nice guys
We had a few issues during the job which were very easily resolved
The house looks great

I called Massimo from Executive Touch to repair damage caused in my condo by a bird that I used to own many years ago (a budgie, cliff dwellers by nature). The damage was at three different locations where the wall meets the ceiling at the windows (the living room, the kitchen, and the master bedroom). The gaps formed would allow bugs such as flies, and at times, even bees to enter with impunity. As well, the energy lost through these areas when the AC or heater was running can't have been good.

Massimo came by to conduct an assessment and then did the job the next day. The damage in all areas was filled in with plaster. All in all, it took a few hours and he has done the job well. This issue has been at the back of my mind for many years and now, thanks to Massimo, it has been dealt with. I recommend him for any of your painting or home repair/renovation needs.

We used Executive Touch painting for the first time and were very impressed by their services. Veryprofessional and efficient .
Affordable with lots attention to details.
We will certainly use their services again in the future
Thank you

R

I used Executive Touch to hang some wallpaper in my powder room. It was a very expensive, heavy and as it turned out very finicky paper to work with, and I needed it done quickly. Massimo, owner of the company, came by personally at the outset to assess the situation. He stressed the importance of stripping the existing paper to ensure a smooth surface and facilitate optimal placement of the new paper. I had someone else do the stripping since they were in the house doing other work. Massimo again personally attended to view the result and recommended that the surface be further prepared by priming with an oil based paint. He also noted that the crown moulding and ceiling should be repainted too, since they would look dingy once the new paper was up. These were great suggestions and he personally took care of doing that work in accordance with my tight timelines. On the appointed day, a tradesperson turned up to install the paper. Unfortunately, his work was not up to the high standard I had expected, or that Massimo had expected, so Massimo secured another person to come and make things right, which he did. The price I paid for the work was reduced to compensate for the lost time. I would therefore recommend Executive Touch for this kind of work, and Massimo himself for his professionalism and attention to detail. I am docking one star because of the hiccup that was experienced, but I do not think this is typical so give 5 stars for recommendation.

Massimo and his team did a very good job with renovation and construction clean up. Most of all the whole experience was very stress free which was most important to me although a bit pricey at the end.

The project included painting, flooring installation, clean-up and touch ups... Everything performed at very high quality!!!

I would recommend Massimo and his team to anyone for any size project for sure and would definitely use his team again if needed.

I called Executive Touch and they came for a quote on the date that was arranged. I had requested 4 quotes for the same work and this was the highest amount.

I was quoted $4,000 to paint 1 bedroom plus den (700 square feet), I chose Executive Touch because I was expecting them to complete the painting and the small repairs that I was asking him to do. Instead of hiring a painter to do the painting and a 2nd contractor to complete some of the other small items, I trusted Executive Touch to do both painting and renovation work.

Work started on Dec 19 and they were complete by Dec 23 (5 days) as promised.

The finished painting work looked amazing but there were some issues that made me lose trust in Massimo.

1. Problem: The sink plunger did not work.
I asked Massimo to look into why it didn't work, he asked me to go and buy a plunger set. I was expecting the contractor to go and buy the parts that are necessary to fix the problem. I went to Loew's myself and paid $50 for the plunger set and materials. Then he says that he can't change the set on Dec 23 and that I would need to pay a plumber to do this work and pay this additional cost on my own. I was informed of this on Fri Dec 23 the day that I'm trying to move into the unit. He still demanded full payment when there was outstanding work to be completed. I said that I would not provide full payment until the work is completed. He even asked "Do you trust me?" of course I said "Yes" but in reality it was a no! How can I can trust you when you don't complete the work you say you're going to do? If he said he would give a discount of $250 then fine I'll get a plumber on my own. I paid for the material AND I need to pay for a plumber to come?! Due to the Christmas holiday it was 4 days later that a plumber came to install the plunger.

2. Problem: Four holes in the floor tiling between kitchen and hallway.
I asked Massimo to look into fixing this. He says to go to Home Depot and buy a 2 inch metal transition piece. I am not a contractor so how would I know the exact material to buy? I spent 1 hour waiting and talking to the people at Home Depot to buy a piece that I think will work. I leave the 2 inch plate in the condo, he then says that I bought the wrong piece and to go and buy one that is angled since the floor is uneven. I was furious, you tell me to buy something then you say it's the wrong piece! You are the contractor, you should get the proper materials to complete the work. Then he says that he can use this transition piece. The finished product looked great, next time the contractor should go to get the proper materials to complete the work.

3. Problem: Damage along the stucco ceiling due to a previous wall.
I asked Massimo to look into a solution, this wasn't listed in our contract. He suggested I purchase popcorn spray from Home Depot. I went to Home Depot and purchased the spray. He tested it, and says that it won't work. I made another trip back to Home Depot to return this spray. His partner Wallace says the he can hand-paint a solution. Wallace tells me on the last day that he doesn't have a solution to this problem. Wallace says to go and buy another type of popcorn spray. As a contractor, you should be able to either follow through with the solution you suggested (popcorn spray) or a hand-painted solution. Why did you agree that you could provide a solution to this problem and then not follow through?

4. Problem: Shower rod damaged during painting.
Massimo stated for me to go and buy a new shower rod from Home Depot. When a contractor damages something, you should replace it right? After I stated I insist that he would need to replace the damage rod, he then agreed to go to and buy the rod at his expense.
He didn't offer any compensation for the time and inconvenience of replacing something that he damaged. Offering either money as compensation, or agreeing to replace the rod would have been the best solution.

I pay a contractor and expect them to get the supplies and complete the work. Not for me to make multiple trips to try and source the right materials.

I would not use Executive Touch again due to their high-cost and their inability to complete the work as promised. I have photos and documentation to verify all of this if anybody wants to contact me.

As a custom home builder and renovator in Toronto since 2000, we take great pride in our work and it became obvious to us very quickly that Massismo at Executive Touch Painters takes great care in providing the best quality painting services to his clients. We hired Executive Touch Painters to paint our custom 2,000 sq foot house. Not only did Executive Touch Painters provide exceptional painting but the crew showed up to the job on time every day and the job also finished on schedule and within the agreed job price. They never once compromised on the quality of their services nor did they take short cuts. Their painting was neatly done, and there was little wastage of materials. If you are in need of painting services (big or small job) I highly recommend you call Executive Touch Painters. You will not be disappointed. Their quality of service is superior !

Massimo and his crew showed up on time.
They even helped me move some furniture out of the way, as I was so busy with work.
They did a clean job and cleaned up after themselves. The job took a little over a week as promised and was absolutely beautiful.
Im also impressed by their patience in helping me choose the right colors
Thank you again Massimo & crew.

Massimo and his guys were friendly efficient and on time. Everything that was promised was done to my satisfaction, i would have know hesitation to refer them to my friends.
Great job guys,
Gino D.