Gas Fix

We had not used our gas fireplace for several years due to a couple of birds that found their way in. We shut the gas off and simple did not use it. Dwayne arrived on time as promised and did a super job! Checked and cleaned everything inside the fireplace and replaced a wall switch. He then went outside to check the flue. He retrieved a large amount of nesting material and gave it a good clean-out. Worth every penny and we have a lovely SAFE working fireplace now in time for winter. Highly recommend Dwayne and GasFix.

Scott replaced our heater last month. He also repositioned our pool piping during the installation. We are extremely pleased with the result. Scott is a very knowledgeable and personable person. Thanks Scott. Great job.

Previous hayward pool heater lasted over ten years. These guys replaced it with pentair. Unit failed in 18 months, they replaced it, and the new one failed in two weeks, He couldnt care less, washed his hands of it and then hung up on me. Blamed our water. We have owned a pool for 20 years, we know how to keep the water and swim everyday.

Avoid these guys, just want your money and then screw you over. They seem real nice until you give them your money, then watch out.

GasFix was called to inspect our pool heater that would not ignite. The service tech replaced the igniter - started the unit and left. Unfortunately this was not the problem - the unit failed just after he left. When my wife called the office an unreasonable call back time was suggested and when she requested a more appropriate time the company representative swore at her and hung up. The conversation was overheard by another service tech who was completing a service call for an Hvac inspection. he was appalled at what he heard coming from this individual. At this point the $462 is not the issue, the failed pool heater is not the issue - how my wife was spoken to is the issue and this needs to be dealt with by GasFix.

Gas Fix replaced a 17 year-old pool heater for me. Scott is very knowledgeable and conscientious. He takes great pride in his work and I would not hesitate to use him in the future.

Saw the add in the Oakville Beaver called them and Scott came to give us a quote the same week. Two weeks later it was installed. Very happy with the service, now I'm swimming in May, one thing I had never done before.
Was was efficient and great. Satisfied customer.

Hired Gas Fix to repair Pool Heater. They fixed it. Got Charged a fair labour rate but got gouged on the parts price. I paid $686.49 for 3 parts that are readily available in the marketplace for for under $250.00. I didn't expect to get taken advantage of by a company that we had used in the past and when I objected to the parts price the repair tech immediately threatened to take the parts out and leave. I complained to head office and the GM called me a few minutes ago to explain that in order to have these parts readily available to customers, that this is their pricing policy on parts. So they win, I lose. I would recommend to anyone thinking about using Gas Fix to get a quote first, let them leave and then find someone more reasonable to do the repairs. An extremely unpleasant experience.

I wasn't surprised to see a quick response from the company as they don't want others to question their parts pricing tactics. I signed nothing to provide the go ahead to install the parts at the verbally quoted price of a couple of hundred dollars each. I immediately went to call distributors of the parts and discovered the price quoted was outrageous. Upon return to the tech to raise my objection, the parts were already in and the well rehearsed threat to remove them and leave immediately and charge for the labour was delivered. Its a bit like Ransomware on your computer, pay now or suffer the consequences. Thanks for your quick reply and good luck to you and your business. A dissatisfied customer will tell between 9-15 people about their experience, I'll make sure to multiply that .

A long overdue review. Scott came to our home beginning of December for a gas fireplace we hadn't used in years. He set blankets down on the floor to protect the carpet. He cleaned and vacuumed out the entire inside of the fireplace and all the vents. Scott then checked that air was going up through the chimney and that nothing was clogged. He found the main gas valve piece was defective, of which he had all extra parts in his truck. He replaced the part, checked everything again for air flow, and made sure it was all cycling and heating properly. When Scott was finished, he thoroughly cleaned up the entire work area, including vacuuming the carpet area. We've been happily using our fireplace again during the past winter. Thanks so much Scott for your expertise in diagnosing and repairing our fireplace. Will definitely call you again for yearly cleaning.

My Twin Eagles BBQ was in need of a major repair - burners were shot, briquettes were crumbling, lights worn out, etc. Contacted Cedar Springs Landscape who originally installed - they referred me to Gasfix. Scott took charge with the help of Rick at CSL and ordered all the parts necessary to bring my BBQ back to NEW again. Scott orchestrated all the parts and kept in touch with me knowing I was anxious to get the repairs done as I use my BBQ 3-4 times a week. Scott waited for a break in the weather and was here yesterday for 3 hours. He did an amazing job. Quality and Great Service from Scott at Gasfix and Rick at CSL. Thanks!

We had Dwane from Hamilton location out here this morning. You should be very proud of him, he really knows his stuff. Very prompt, knowledgeable and very truthful. If all your employees are this way your business should be blooming. Thank you so much we will certainly recommend your company to everyone. 50 STARS

PAM ANDY LAMARCHE