Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
Write a Review
Write a Review


HomeStars
Plumbing
Hoerner Heating & Plumbing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.7 10 (742 reviews)

Sort by

Linda from Toronto
Linda from Toronto
1 review Old Toronto, ON
10/10

Plumbing

Kyle initially came to my home to go over everything and give an estimate on a variety of work to be done (including boiler cleaning, toilet replacement, shower head replacement, toilet seat replacement and various repairs to leaking / broken taps). The estimate was emailed to me and after having the chance to review it, I requested the staff work with me to help select the plumbing fixtures needed for the job. They were honest and forthright in their suggestions. When Kyle returned to complete the work I found him to be extremely pleasant (even cheerful) and professional and he executed the repairs perfectly in a timely fashion and stuck to the estimate given. I wish now that I had not left it so long to get this work done as it turned out to be a completely stress free experience. It was a pleasure dealing with Kyle and the staff at Hoerner Plumbing - including Angel who works in the office. Many thanks!!!!!

Approximate cost of services:
$1,800.00
Was this review helpful?
Company Response

Linda
First thank you so much for writing such a thoughtful and detailed review. We find it so amazing when people take time out of their busy day to write a review. We really rely on our feedback to ensure that technicians are offering the best customer service possible. We are so glad to hear that you received stress free
service and hope we can continue to offer that in the future.
Thanks so much for your business.

Stephen in Toronto
Stephen in Toronto
26 reviews TORONTO, ON
9/10

Broken Pipe Caused a Flood

Received a call for a commercial property I own had a leak that was flooding the stairwell. Called Hoerner up at 5:30am, and they were on the scene by 6:30. Completed the job, and even helped me clean up a little.

Only problem would be how expensive the emergency rate is, but I haven't been able to find someone for cheaper unfortunately.

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Stephen thanks for your review. We appreciate any feedback we can get back. We are pleased our technician responded in a timely manner. We are available 24 hours a day, 7 days a week. Please call us in the future if you require any further services.

Ivor from Toronto
Ivor from Toronto
1 review Old Toronto, ON
10/10

Plumbing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have used Hoerner Plumbing for eight years.
Their staff are always helpful and have done excellent work every
time. Courteous and efficient, they live up to their advertising claims. Great service and we recommend them highly.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you, Ivor for taking time out of your busy day to write a review. We appreciate your positive feedback. Glad we are able to live up to our pledges. We look forward to working with you again in the future.

Cristina from Toronto
Cristina from Toronto
1 review Old Toronto, ON
10/10

Heating

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have used Hoerner Heating and Plumbing for the past 8 years. They have installed and serviced our boilers of different makes, including Viessman. They have always done an extremely accurate and professional job. Whenever we had an emergency they came promptly to fix the problem.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Cristina, thank you for your kind words. Glad to hear our technicians are going the extra mile to meet your needs in a timely matter. We look forward to serving you again in the future and we thank you for your business over the past 8 years.

Tony Krotiris from Toronto
Tony Krotiris from Toronto
1 review Old Toronto, ON
10/10

multiple jobs

We have used Hoerner plumbing for the past 3 years

Hoerner is professional and arrives within their 2 hour window. To all of our calls.

They always clean up after the work is done.

They always make sure the job is done right and at a reasonable cost.

They are fast and friendly.

Approximate cost of services:
$1,497.00
Was this review helpful?
Company Response

Thank you so much for taking the time to write a detailed review. We strive to offer our clientele the best service possible. We are glad our technician arrived within the 2 hour window. Look forward to having an opportunity to serve you in the future.

William from Toronto
William from Toronto
1 review Old Toronto, ON
10/10

plumbing

As landlords, with 2 kids, we depend on reliable companies like Hoerner that show up on time and do a thorough job and leave the place clean when they leave. The plumbers, Martin and Kyle, quickly figured out the problem with the toilet and fixed it very fast. Our tenants are very happy, we are satisfied, and we will definitely use Hoerner again.

Approximate cost of services:
$291.00
Was this review helpful?
Company Response

Thanks so much William.. it was very nice of you to write a review with such detailed feedback. We are always striving to offer the best service possible.. the clients feedback gives us the information we need to do this. It is great to hear that the technicians were able to locate the problem and complete the repair promptly. We really appreciate your feedback and look forward to doing business with you in the future.

The Big Carrot-Suzanna from Toronto
The Big Carrot-Suzanna from Toronto
1 review Old Toronto, ON
10/10

Plumbing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Service is always prompt and professional. Staff that are knowledgeable. Everyone cleans after their own mess and most important the job gets done properly. We have been using Hoerner Plumbing for 5 years.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thanks so much taking time our of your busy day to write a review
for Hoerner Plumbing. We always appreciate feedback to help us to improve at what we do. As we strive for excellence - it is especially great to receive such positive feedback. Thanks again for your ongoing business and we look forward to serving you in the future.

Julia from Old Toronto
Julia from Old Toronto
1 review Old Toronto, ON
10/10

Plumbing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Just wanted to say thank you so much for the lovely work your guys did on my kitchen and bathroom recently. They were prompt, efficient and courteous - what more could you ask! I love my new faucet in the kitchen it is such a relief to have the thing working properly!

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Julia thanks so much for taking time out of your busy day to write a review. It was great to hear that the technicians had good workmanship and they were prompt, efficient and courteous.
We hope to have the opportunity to work for you in the future. We thank you for your patronage

Judith in York
Judith in York
2 reviews York, ON
9/10

Toilet Troubles

Good prompt service. Zero complaints. Kudos to Tracy at head office for getting Dylan to my house within an hour after I called. Dylan was pleasant and efficient. He got the job done quickly and without issue. I would absolutely recommend this company to anyone looking for plumbing services.

Approximate cost of services:
$178.54
Was this review helpful?
Company Response

Thanks Judith it was very nice of you to carve some time out of your day to write this review. Hoerner Plumbing really appreciates any feedback we can get from customers. We are so pleased that Dylan was pleasant and efficient and that we were able to arrive on time. Thanks so much for you positive feedback and we hope we will have an opportunity to serve you in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, Heat pumps and Air conditioning.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

Give us a call at (416) 463-2573

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter, plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.