Hometurf Lawn Care Service

Lawn Maintenance
Mississauga ON L5S 1G4
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Lawn Maintenance
Hometurf Lawn Care Service
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88%

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Reviews for Hometurf Lawn Care Service

Average customer rating:
8.9 10 (3105 reviews)

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Happy customer!
Happy customer!
1 review Cambridge, ON
10/10

Excellent lawn care and service

We used Hometurf Lawn Care Service for the first time. Our lawn was in a bad shape. Now, we have a great lawn around the house. We already paid for the next season, the same, a Complete package.
Great service!

Approximate cost of services:
$300.00
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Company Response

Thank you very much for such a great review! As a locally-owned business, we’re dedicated to offering the best lawn care services to our clients. We’re very pleased to hear the hard work is reflected during each visit. Thanks for being so loyal to us, we can’t wait to work with you again this season!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Very Impressed!

Just used them this past summer and already pd for next years service. I told them when I first signed on that I would give them a bad review if I didn't see improvement on my lawn. I actually have more grass than weeds now after 1 year of their services. I am not weed free but definitely see a difference. When I happen to be home and see their techs, they are very friendly and respectful of your property.

Approximate cost of services:
$340.00
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Company Response

We’re thrilled to hear that you enjoyed the services our team provided you! We understand the difficulties in achieving a healthy green lawn, and we’re very happy to assist you. Thank you again for sharing such a positive experience. It means the world to us!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Lawn maintenance

Very happy with the lawn service. They were all very pleasant to deal with and our grass has showed a positive affect in only this one year! We look forward to next years service with them.

Approximate cost of services:
$40,000.00
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Company Response

We are thrilled to have you as part of the Hometurf family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to working with you again!

Private User
Private User
Private User reviews Toronto, ON
10/10

Lawn Care

I used them for the first time this year and my lawn really improved. They guarantee resprays if you aren't happy or if it rains and they definitely live up to that promise with no hassles. Very prompt and friendly customer service too.

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to share your feedback with us! It means so much when our customers share their experiences. We’re thrilled we were able to meet and exceed your expectations!

gerry in Mississauga
gerry in Mississauga
2 reviews Mississauga, ON
0/10

Didn't perform services paid for

DO NOT USE THEM! I pre-paid for a service with 6 treatments, they came out 5 times and when I called to ask when and why they haven't come out yet, I'm told it's because I didn't call them to ask...for a service I paid for, have an invoice for and keep getting emails saying that 'we're behind on completing treatments but should have complete for mid-November'. So I am out the funds for a service I never received and told it's my fault. Decades of lawncare service usage and this has never been a thing. Yet they want me to auto-renew now for next year? Cancelled my service and reporting to the BBB.

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
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Company Response

We are extremely sorry for your less than satisfactory experience with Hometurf, Gerry. This behaviour from our customer care is unacceptable and we hope you accept our sincerest apologies. Please feel free to send us an email to feedback@hometurf.ca to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

shadow in Toronto
shadow in Toronto
0 reviews Markham, ON
0/10

Was not able to cancel their services keep charging me for years

I sold my house in 2019, and move out. I called lawn turf to cancel my service. They confirmed my cancellation over the phone, but they keep came to my old house to do service and still charged under my name. I called them last year, they just said their records did show I canceled their service. So I paid for the year. But they still keep coming to my old address, send me a new bill. I refused to pay, they threat me will ruin my credit.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for bringing this to our attention, Shadow. We’re sorry you had a bad experience. We’ll strive to do better. Please send a note to feedback@hometurf.ca with your customer number and a brief description of your experience trying to cancel your service and our web coordinator will direct the message to our leadership team for review.

Private User
Private User
Private User reviews Toronto, ON
8/10

Lawn Care

I used Hometurf for fertilizing, pest control, and weed control. It was quick to order and no hassle for the applications. Seems to have reduced the number of weeds on the lawn

Approximate cost of services:
$250.00
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Company Response

Thank you for taking the time to share your thoughts about Hometurf. Your insight into your experience with our company helps us to grow and improve our business. We always welcome feedback from clients, so feel free to contact us if you have any suggestions or concerns.

Nik in Kitchener
Nik in Kitchener
0 reviews Kitchener, ON
0/10

Lawn Care?

I used Hometurf Lawn Care for the first time in the summer 2021 season. I had received a flyer in the mail which advertised "the complete program". So I decided the special price of $299.96 was a good deal. Until they started performing the services. The technician shows up and is gone before you blink. The complete packaged advertised a "core aeration" and "IPM Surface Insect Control" both of which I did not receive this season, the first due to covid (they could not use the machine because it took multiple people) and the second service (grub control) they said I had no grubs. So it was an "optional service". However I did not have the option to opt out of paying for it. I bought the complete program and none of the services should have been skipped. In fact, I know I have plenty of grubs in the yard and that is why I decided to take action with a lawn company this year. Today was the last straw, after a technician dropped off the completed form saying he had sprayed the weed control for the last time, I pressed a little further and said yes but it's pouring rain and then he admitted that he actually didn't do it at all and I can reschedule if I want. So had I been away from the house I would have just assumed it was completed as per the print out he put in the mail box. There are other problems with this company but I will stop there. When called the head office just plays dumb. Don't waste your money. Never again with Hometurf. Or probably any lawn care company for that matter.

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
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Company Response

We are extremely sorry for your less than satisfactory experience with Hometurf, Nik. This behaviour from our technicians and customer care is unacceptable and we hope you accept our sincerest apologies. Please send a note to feedback@hometurf.ca with your customer number and a brief description of your experience and our web coordinator will direct the message to our team for review. We value our customers' opinions and would like to thank you for bringing this to our attention.

Private User
Private User
Private User reviews Milton, ON
10/10

Hometurf

I used this company for the first time and have been very happy with the service. They always came on time and left me a note to tell me if anything needs done

Approximate cost of services:
$284.00
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Company Response

Thank you very much for your lovely comments, we appreciate your business and that you took the time to share your experience with the community!

pdvc
pdvc
1 review Hamilton, ON
10/10

Lawn Treatment

Lawn looks better than it has in years. Neighbours are complimenting us on the look of our lawn Weeds are less prevalent. I had an issue after the last fertilization but a company rep promptly came out to view the issue and then worked for an extended period of time to address the issue (fertilizer burn due to malfunctioning equipment). Lawn is well on its way to being restored in spots affected.

Approximate cost of services:
$350.00
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Company Response

We’re so pleased to hear you enjoyed the service you received from Hometurf! It makes us very happy to hear about the positive impact we have on our clients’ lawns.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hometurf Lawn Care Service

At Hometurf Lawn Care, we have been treating the lawns of our loyal customers for over 30 years. As a family-owned and -operated business, we have grown by delivering lush, healthy, green lawns while using only the highest quality products applied by professional lawn care technicians. Let us help you make your lawn look its best this season!

Our season-long lawn care programs take the guess work out of which products to use and when. Applications are scheduled to be applied four to six weeks apart throughout the season for optimal turf care. We strive to ensure everything your lawn needs is included in our programs. No telemarketing or sales calls pushing unnecessary extras.

Our services include: lawn care programs, lawn maintenance programs, fertilizer, weed control, insect control, aeration, grass seeding, dethatching, top dressing, chinch bug control and grub control.

CATEGORIES
Weed Control and Lawn Maintenance
PRODUCTS
Lawn Care Programs, Fertilizer, Weed Control, Insect Control, Aeration, Grass Seeding, Dethatching, Top Dressing
SERVICES
Lawn Care Programs, Fertilizer, Weed Control, Insect Control, Aeration, Grass Seeding, Dethatching, Top Dressing
WEBSITE
https://www.hometurf.ca
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Cheque, Visa, MasterCard, Online Banking
LICENSES
Ministry of Ontario Landscape Exterminator, Ministry of Ontario Pesticide Operator License
MEMBERSHIPS
Landscape Ontario, Professional Lawn Care Association of Ontario, CNLA, OIPMA, PLANET, PLCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No project too small
BONDED
Yes
PROJECT RATE
Varies based on property size.
WRITTEN CONTRACT
Yes
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