Consumers Choice Home Improvements

Formerly Consumers Choice
Windows & Doors Installation & Service
Toronto ON M1X 1B7
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HomeStars
Windows & Doors Installation & Service
Consumers Choice Home Improvements
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66%

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Reviews by rating (past 12 months)

Reviews for Consumers Choice Home Improvements

Average customer rating:
9 10 (854 reviews)

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sbeharrell  in Burlington
sbeharrell in Burlington
1 review Burlington, ON
9/10

Consumer Choice was the right choice for windows

We had several quotes for getting new windows installed. Decided on Consumers Choice because they had a promotion on for 40% off and free upgrade to triple glass on all windows. They also offered a rebate which we took advantage of and received $1300 back so in essence only paid $7200 all in for the job. Mike the salesman was very knowledgeable and personable. The installation was done in about a day and done very professionally. The installers were friendly and extremely helpful with requests and any questions. Glad we made the right choice...Consumers Choice !

Approximate cost of services:
$8,500.00
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Company Response

Thank you for your review. It's great to hear that you're happy with your windows and our installation. We think you made the right choice too! Thanks from the Team at Consumer's Choice.

George Argany from Toronto
George Argany from Toronto
1 review Toronto, ON
10/10

Purchase & installation of premium patio sliding doors

Work involved replacing existing aluminum sliding doors with premium vinyl doors. Installers arrived at the scheduled time slot & completed the job without any difficulties in the planned time. The area was cleaned up thoroughly by the installers after the job was completed. The new doors seal so much better than previous doors & feel much warmer as well. Workmanship was also excellent.

Approximate cost of services:
$1,700.00
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Company Response

Hi George. The new patio doors look great and will make a big difference in the comfort level of your home. We appreciate the feedback.
Your Consumer's Choice Team.

Private User
Private User
Private User reviews Brantford, ON
10/10

Windows & Doors

Great job by the installers.Show up in the morning and stayed until it was getting dark.Very clean and knew there job.Always staying to do one thing at a time ,not jumping around to different areas.They did my windows first than the doors at the end.

Approximate cost of services:
$15,500.00
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Company Response

Thank you for the positive feedback. We love hearing about the little things that made a difference to you. Thanks again from The Consumers Choice Team.

Jan M in Toronto
Jan M in Toronto
1 review Toronto, ON
10/10

Another Great Job!

This is the third time we have used Consumer's Choice to do replacement windows/doors in our home. We were replacing "builders quality" with upscale products and have not been disappointed!
The quality of the windows (frames, glass, hardware) are terrific and we have noticed a significant improvement in our gas usage since having the new windows and doors installed.
The triple glass (a bonus) has also cut down on exterior noise, which is very helpful as a shift worker as I keep unusual hours!
The installation crews have always arrived promptly as scheduled; they are polite, professional and have done a great clean-up afterwards. They use drop cloth coverings to protect the floors and remove ALL debris, plus vacuum too to assure everything is neat and tidy!
I have already recommended Consumers Choice to several friends and neighbors!

Approximate cost of services:
$6,000.00
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Company Response

Thanks Jan. It is so great to hear you have come back to us again and again. Thanks so much and we hope to work with you for a fourth time.

Private User
Private User
Private User reviews Toronto, ON
10/10

Replacing doors

Our personal experience with Consumers Choice Home Improvement was an outstanding one.
From the start, it was a pleasure dealing with a knowledgeable and easy going sales person, who took the time to seat with us at our home and explain every possible option. He visited us twice, making sure all details are looked after.
The installation team arrived as scheduled. They were very professional and accommodating. They ensure safety first and secured the working area properly, to avoid any possible damage to our property.
Quality of materials seems to be very good. No drafts and no squeaks.
Had a minor mistake with type of handle installed, which took a week to be replaced by a service team. All is now very satisfactory.

Approximate cost of services:
$11,000.00
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Company Response

Thank you for the great review. We apologize for the issues around the handle, but turned things around quickly for you. It's great to hear you were happy with that and the rest of the project.

Private User
Private User
Private User reviews Toronto, ON
0/10

Door inatallation

Delay after delay after delay. Refuse to admit they are at fault. zero communication and didn’t resend to emails. 6 weeks quickly turned to 4 months and counting. I’m still waiting for my doors and it’s freezing cold outside. They don’t care.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Good Afternoon Private User. As we are unable to identify you, please call me directly and I will investigate as to the issue. Thanks Paul V 416-335-8353

Brad in Toronto
Brad in Toronto
1 review Toronto, ON
10/10

Window Replacement & Installation

High quality windows, doing a great job to keep the cold out. They operate quite smoothly and pop out easy to clean them. Windows installed in one day. The installers were very courteous and friendly. Respectful of our home and ensured everything was cleaned and back together after the job was done. Very happy with the windows and work done, will be recommending to friends.

Approximate cost of services:
$2,833.00
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Company Response

Thank you for the great review! We're glad to hear you are enjoying your windows.

Ninam36 in Toronto
Ninam36 in Toronto
1 review Toronto, ON
9/10

Window Replacement

The two gentleman that came to replace the windows and door were very friendly and knowledgable in their field. They arrived on time and showed us how to operate the windows once everything was finished. They cleaned up well before they left. I felt comfortable knowing that everything would be done right. The end result was great. However, there was a minor issue with the manufacturing of the windows- but the company was quick to follow up and is addressing the problem. No other complaints. I would recommend this company to others.

Approximate cost of services:
$9,000.00
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Company Response

Thank you for your feedback. We're happy to hear we reacted quickly to your concerns and you are satisfied with the end product.

Private User
Private User
Private User reviews Vaughan, ON
0/10

Patio door

Salesguy was arrogant and sold us a patio door that they don't make anymore. Didn't hear about it unless it was time for installation then they tell us they don't make this product but we won't miss our turn with the making of a door with the factory. Yeah right.... Still waiting for salesman to call us back with another product. What a waste of 8 weeks. Go with another company. This one is a joke.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We’re sorry to hear you’ve had an issue sourcing a patio door. As you are listed as a private user, we don’t know who you are. Furthermore, we are not aware of the scenario you are describing and are uncertain that you are our customer. We have asked Homestars to reach out to you on our behalf. We would like to help, so if you are our customer or still need a patio door, please contact our office and ask for Graeme Knight.

Private User
Private User
Private User reviews Ajax, ON
10/10

Window Installation

I was impressed from the get go. I will not hesitate to use this company again!! Service and product was excellent!! Everyone associated with my project was very professional and courteous!

Approximate cost of services:
$7,000.00
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Company Response

Thanks so much. We love the positive feedback.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Consumers Choice Home Improvements

Categories: Windows & Doors, Siding, Shutters & Blinds, Windows, Doors, Shutters and Blinds, Siding. Our customers are our best sales people and our business is built on your recommendations, therefore your satisfaction is our primary goal. Consumer's Choice Home Improvements follows a "High Volume, Low Mark Up Policy", that means ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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