Penfolds Roofing & Solar

Formerly Penfolds Roofing Inc
Roofing
Coquitlam BC V3K 6X3
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Roofing
Penfolds Roofing & Solar
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Reviews for Penfolds Roofing & Solar

Average customer rating:
9.6 10 (501 reviews)

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Ron & Linda Phillips in Vancouver
Ron & Linda Phillips in Vancouver
1 review Maple Ridge, BC
10/10

Eco roof / fascia / gutters

We LOVE our new eco-roof !!!
Penfolds did an excellent job. It was completed in a timely manner and cleanup afterwards was great ...you would not have known that they were there ...not a crumb of debris was left behind.

Approximate cost of services:
$28,000.00
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Company Response

Thank you for the kind words Ron & Linda. It was a joy being able to work for you! We wish you all the best - Shaun Mayhew

Arjay in Delta
Arjay in Delta
1 review Delta, BC
10/10

Roofing

Would most definitely use. Penfolds again or recommend them . The crew that did our roof was very concerned about safety for everyone in the area of the worksite. They even checked my neighbour's driveway for nails and debris.

Approximate cost of services:
$6,300.00
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Company Response

Hey Arjay we greatly appreciate the kind words. Thank you for any recommendations you send our way. We promise to take good care of them! All the very best - Shaun Mayhew

Lorraine Larsen in Surrey
Lorraine Larsen in Surrey
1 review Surrey, BC
10/10

New roof and gutters

We are extremely satisfied with Penfolds - from the initial contact and estimate with Michael to the very professional installation and clean-up (shrubs, patio, etc. covered during work). We highly recommend this company and its services.

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the kind review Lorraine. We greatly appreciate any recommendations you send our way! We wish you all the best and hope you enjoy your new roof and gutters - Shaun Mayhew

Mike M in Vancouver
Mike M in Vancouver
1 review Vancouver, BC
10/10

Love my new roof

Pretty nice when you can go out of town for 2 weeks and come home to a new roof! Work site was spotless and the neighbors told me the crew were considerate and friendly.

Approximate cost of services:
$30,000.00
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Company Response

Hey Mike, thanks for the review! Probably the ultimate compliment for any construction company is to be trusted to do a project while the owner is away. We have many customers who like us to re-roof their home while they are away so they don't have to put up with the noise and inconvenience of a large renovation like roofing. Thanks so much for your business! Shaun Mayhew

Private User
Private User
Private User reviews Surrey, BC
10/10

New roof in Newton

We were in need of a new roof and decided, after speaking to someone at the PNE display, to contact Penfolds. From start to finish the customer service was above and beyond. When we had a small issue after installation there was a response immediately to our email. Michael has been a great help and works very hard to make sure the customer is satisfied. The roof is awesome and the service is better than any other we have had. We are already recommending them to our friends.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for this kind review. Customer service is something we take very seriously, and do our utmost to provide. We will do our best to provide the same service to anyone you send our way! Thanks again, and enjoy your new roof - Shaun Mayhew

vermont in Toronto
vermont in Toronto
1 review Pitt Meadows, BC
10/10

new roof and service call for leak

We had a large leak during a wind storm, the wind had actually blown the air vent completely off the roof, leaving a 12X12 hole
allowing the rain to pour in. Within hours Penfolds had a man patch the roof. A couple of weeks later they installed a completely new roof and did a superb cleanup of the property, all within two days. We were impressed, and so were a number of neighbours. We would not hesitate to recommend this company to anyone thinking it was time for a new roof.
Ron & Nicky Holding

Approximate cost of services:
$8,300.00
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Company Response

Thank you for the kind review Ron & Nicky. Emergencies can happen when you least expect them, and can produce fairly catastrophic results if not dealt with promptly. We do our utmost to move quickly when told about issues like this, and we are happy to hear that we met your expectations. We value your recommendations, and thank-you for your business. - Shaun Mayhew

Kirk in Delta
Kirk in Delta
1 review Manning Park, BC
10/10

Windstorm Damage

About four years ago I had Penfolds replace my asphalt shingle roof and I was very happy with them, but that's not why I'm writing.

During a recent windstorm my parents' (who are in their 70's) had their roof significantly damaged. I received a call from my Dad, who was exasperated and didn't know where to turn or exactly what to do. Remembering how happy I was with my roof replacement, I told him that I would get a hold of someone at Penfolds and reassured him that it was going to be alright. I phoned Penfolds and asked to have someone onsite at my parents' house as soon as possible.

A few hours later I got a call from my Dad saying that a Technical Rep from Penfolds called Michael was onsite to discuss the damage and he was currently walking around helping to pick up branches in the yard. My Dad was very impressed with how reassuring Michael was and that he seemed to truly empathize with their situation.

Later that same day someone was again onsite to tarp the damaged roof and a few days later a crew was replacing the roof (which had been irreparably damaged). The work was great, the speed with which the repairs occurred was great, but far and away the best thing about the whole experience was the personal service and humanity displayed by everyone at Penfolds dealing with a couple of senior citizens who were in a tough situation.

I have recommended them on a number of occasions and I will certainly do so again.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

Hey Kirk, thank you for the incredible review, and the background story. Emergencies happen in the roofing world and our team works hard to respond ASAP! We appreciate all of the people you send our way and will do our utmost to provide the service you have come to expect. All the very best - Shaun Mayhew

Private User
Private User
Private User reviews Delta, BC
10/10

Roof and gutter replacement

Great service and great quality. The job was done quickly and efficiently. They got the roof done in 1 day and left the place cleaner than when they arrived. It couldn't have gone any better.

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for the kind words! We always work hard to leave the property as clean as when we arrived. We wish you all the very best! - Shaun Mayhew

Yvonne in Surrey
Yvonne in Surrey
1 review Delta, BC
10/10

New roof and gutters

From start to finish Michael (my Technical Advisor) kept me informed. It felt like it was too large a large project (removal of Spanish tile, sheathing the entire roof, gutters, downspouts) but the quote and the sense of confidence I felt with Michael made the decision to use Penfold's an easy one. The work was done so efficiently that I was impressed with each step in the process. A little "oops" happened and it was dealt with quickly and with apologies the very next morning. I am extremely happy with Penfolds and have already recommended them to others who are considering getting their roof done.

Approximate cost of services:
$18,000.00
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Company Response

Hi Yvonne, roofing is a pretty complex job especially when replacing internal gutters, the type of roof and all the other little pieces to the puzzle. We tackle all types of roofing projects every day. I'm very happy to hear that Michael took good care of everything throughout the project. We wish you all the very best with your new roof! Shaun Mayhew

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Penfolds Roofing & Solar

Penfolds Roofing & Solar has been serving the Greater Vancouver area and Fraser Valley since 1937, earning a reputation for honesty & quality craftsmanship with a wide range of superior re roofing shingles and roof shakes, such as the indestructible EcoRoof rubber shakes, including the latest technology in Solar PV. We service all types of roofs and customers, including Residential Re Roofing, Strata & Multi-Family properties, Commercial/Industrial, New Construction and we have a full service Service/Repairs department. We also provide renewable technologies as in Solar Photovoltaics (Solar Panels) while roofing, or by itself. We are a full service operation that warrantees and guarantees everything we do!

CATEGORIES
Roofing
PRODUCTS
Rubber Roofing Shakes & Slate, Cedar Shakes, Laminated Shingles, Metal Roofing and seamless flat roofing
SERVICES
Solar PV Full Installation, Roof Replacement, Gutter Installation, Chimney repairs & refurbishment, ventilation upgrades, skylights, and a whole lot more
WEBSITE
https://www.penfoldsroofing.com/?utm_source=HomeStars&utm_medium=Listing
YEAR ESTABLISHED
1937
NUMBER OF EMPLOYEES
150
RETURN POLICY
N/A
PAYMENT METHOD
Financing, Visa Master Card, Cheque
LICENSES
All business licenses current and up to date
MEMBERSHIPS
Shake & Shingle Association, GVHBA, LandlordBC
LIABILITY INSURANCE
Yes
DIPLOMAS
Registered & Current with WCB
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
We provide a written detailed scope of work with no hidden extra charges
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The most Extensive Warranties available in the Industry
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