We had just purchased a new home in June 2010 - a new roof was required immediately - we knew prior to purchase. Had Roofworks out to do a quote along with three other companies from around the GTA. All other companies were trying to sell additional things that were not necessary. Roofworks Joe & Jason were very skilled, straightforward and relaxed about the whole quote. They offered upgrade options and explained why we would or wouldn't go with each one - very straightforward. We ended up going with them!
Since we had three different projects going on we had three different Roofworks teams out to our place - flat roof, cedar dormer and sloped roof/eaves teams! They were all incredible. very friendly guys - worked hard all day for like a whole week! Jason came around every day to check things out and make sure we were happy (it helped that we live on the same street as the office). We were doing some other home renovations at the time and they guys even carted away some of our house demolition waste free in the piles of roofing materials they were hauling off.
Payment was a breeze with Adam in the office - they offered advice about doing the final project we have which is new siding on the side and back of our semi-detached house. We will definitely go with them again.
My only negative thing is that since having our work done, i have seen some fancier more decorative soffit/fascia work around the neighbourhood with lighting etc. as well as some innovative eaves/draining designs. I didn't even know that things like that were an option as a new homeowner. So perhaps having some more decorative/architectural options offered during the quoting phase would have been great. But other than that everything was great! They were also the most reasonably priced of all three companies we looked at.