After watching Holmes on Holmes in which Simply Closets was featured, my wife and I had them install a floor to ceiling wall system in our bedroom. The owner came by and was extremely professional, organized and the price was reasonable. We agreed to the installation. What happened next was a complete disaster, which we are still living with today. They installed the units in an unlevelled manner and the custom doors where/are warped. In fairness, they did try to replace the doors with a workaround, but it wasn't what my wife and I had wanted and could have gotten from another supplier.
Only after threatening to sue, did Simply Closet refund us $1000.00, which was to go to the next contractor to fix the problem. Unfortunately the whole thing has to be replaced.