Expert work and very patient with booking process
Hi Ken,
We have not received the photographs. I will give Sarah a call.
Thank you,
The Concord Group
Replace floors in bedroom and living room
Sorry to hear about your experience. We did check the schedule and there were two license mould remediation contractors dispatch to you. There must've been some form of miscommunication. However the good news was that there was no mould and in the end we accepted what you wanted to pay.
roofs, glycol system, fences, several items
Sorry to hear this. There are five or six plumbing companies working at the complex doing the kitec removal. I'll pricing is actually in the middle.However glad to hear that you were happy with the work.
Asbestos/ Vermiculite Abatement (Removal) In Attic
Dear client, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We use a specially designed vacuum system to remove vermiculite insulation directly to our truck through an opening in the roof. There are no bags carried through the house, so harmful fibers won’t be released into the air, and cross contaminate your house. An enclosure under negative pressure was built under the hatch for the technicians to get dressed and undressed.
After raising concerns about your house being contaminated and asking us for a significant discount, we did a PCM air sample the next day to ensure no such thing happened, and put your mind at ease. Our goal is total satisfaction of all our customers, and provide positive experience.
We have a lot more details on this project, for more clarifications please contact us.
Best,
Paul T.
The Concord Group began as a carpet cleaning company in 1983. As our business gained a reputation for quality and customer satisfaction, we began receiving requests for other services. Eventually the volume of requests led us to expand to renovations, interior and exterior decor, painting, electrical, plumbing, and a number of other services.
The Concord Group has become a one-stop-shop for all your home and business needs. We began as a small family organization and although we have grown ten-fold throughout the years, we maintain our dedication to providing a friendly and courteous environment. We pride ourselves on our prompt reliable service, which is available 24 hours a day, 7 days a week.
We offer water and flood damage repair, waterproofing, mould removal, carpet cleaning, and home renovations and restoration. We pride ourselves on our prompt reliable service, which is available 24 hours a day, 7 days a week.