Great work. Definitely recommend
- Approximate cost of services:
- $0.00
- Company Response
Thank you for your review. In Thermo-bilt we strive to achieve great results and customer satisfaction
Great work. Definitely recommend
Thank you for your review. In Thermo-bilt we strive to achieve great results and customer satisfaction
Changed the windows on our house
Thank you for your review. We work very hard to give the best customer service for purchase, installation and service calls on the occasion they are required. We did a service call for Mr. B of Thornhill recently and I believe this is a review from him. We regret that it took a few months to schedule this appointment because of repeated scheduling conflicts with the client. We decided to send our technician back to perform a cosmetic touch up even though it was not associated with the window installation. Customer satisfaction is top priority for us and we hope Mr. B enjoys his new windows.
We are very sorry you feel this way about our business. I believe that this review is from Jean P. of Scarborough and I would like to address these concerns. This client had a question about condensation on the windows and the noise level. We addressed your concerns ASAP. We even triple checked it sending not just the owner of Thermo-Bilt but also the owner of the factory to ensure the installation was done correctly, after the installer who did the first service call didn't find anything wrong. The concerns about condensation are not a warranty issue and is a standard concern with all types of windows. The government is aware of this and that is why we gave you the website where you can get more information on how to address this concern. We intended this to be helpful and are sorry that you feel we were not heading your concerns. Regarding the noise it should be noted that you are located a few meters away from the main highway. After triple checking our installation we couldn't find any problems, unfortunately there is noise that can be heard since the windows are not completely sound proof. We are sorry we can't be of more help and wish you all the best.
Replaced three windows + capped all frames in aluminum
We are pleased with your review. We are glad that the professionalism and workmanship of our crew was greatly appreciated.
Installed new bay window, dining room window and new front door and screen door.
Thank you for taking the time to review us Mary. The windows and doors you selected are an excellent compliment to your home . We wish you all the best for a draft free winter.
New window and door installation
replaced windows in our townhouse complex
Thermo-Bilt Windows and Doors has been making homes more comfortable, safe and environmentally friendly for over two decades. We work with each home owner to establish their energy savings goals. Your new windows and doors are built to the highest standard in safety and energy savings.
Specializing in full house window & door replacement. We can complete any project in 1 day!
Schedule your free in-home, no obligation quote today on our website! Mandarin speaking staff are available.