More about TouchWood Movers

At TouchWood Movers, our mission is to make sure we are able to alleviate the moving stress off of the customer by providing top quality service without burning a hole in their pocket. We try to touch hearts with our craft, dedication and congeniality.

10 THINGS TO KNOW ABOUT US:

1. We DO NOT bill you for the time covered from our office to the Pickup location and from Drop-off location back to our office if you're moving within GTA.

2. We provide complimentary mattress covers.

3. We dismantle, pad wrap and assemble all furniture items. We provide extra care in handling all delicate and fragile items including but not limited to glass items, mirrors, marble tops and other antique furniture.

4. We're fully insured. Please go over Protection Plans mentioned in the Terms & Conditions on the Website.

5. We provide complimentary wardrobe boxes. (If ordered beforehand)

6. We follow a strict cleaning schedule of all our trucks.

7. We move all kinds of appliances, pool tables, hot tubs, gun safes, pianos and exercise equipment.

8. WSIB Insured Movers (Clearance Certificate available upon request).

9. We provide free in-house estimates.

10. We provide packing services of kitchen, bedrooms and all other types of items as well. We also provide packing supplies like boxes, totes, packing paper, bubble wrap, tapes, etc.

CATEGORIES: Moving & Storage
PRODUCTS: Moving and packing service, moving and packing supplies
SERVICES: Local Household Moving, Long Distance Moving, Office Moving, Warehousing and Distribution, Packing, Storage, Moving Help, Condo moves, Commercial relocation, Furniture pick-up and delivery, Single item pickup and delivery, In-Home moves, Labor help, Ikea furniture assembly
STYLES: Friendly, Professional, Reliable, Approachable, clean, respectful, educated, warm & kind.
SPECIALITIES: Piano Moving. We provide professional moving services at very affordable prices and our foremost objective is to earn customer referrals by providing value to your money's worth. We're not here for gimmicks or scams.
WEBSITE: https://www.touchwoodmovers.com

YEAR ESTABLISHED: 2019
NUMBER OF EMPLOYEES: 20
PAYMENT METHOD: Cash / Visa / Mastercard / E-transfer / AMEX
LICENSES: CVOR
MEMBERSHIPS: Jiffy Pro, Trusted Pros
LIABILITY INSURANCE: Yes
WORKERS COMPENSATION: Yes
PROJECT MINIMUM: 2 hours
WRITTEN CONTRACT: Yes

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

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Average customer rating:
9.5 10 (173 reviews)

Private User

Private User reviews Old Toronto, ON Joined 2024/01/12

10/10

We will definitely use TouchWood Movers again

Moving & Storage review in Old Toronto

01/12/2024

The movers were very professional and efficient. They went above in beyond and never once complained about moving in the scorching heat. We will definitely use TouchWood Movers again in the future.

Job Price

Approximate cost of services:: $7,600.00

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Private User reviews Old Toronto, ON Joined 2024/01/11

They were incredibly helpful

Old Toronto

01/11/2024

We used these guys to move from our current house to a storage unit and then storage to our new unit a few weeks later. They were incredibly helpful and thorough from the moment we were quoted to the day the moves happened.

Approximate cost of services:: $5,400.00

Private User reviews Scarborough, ON Joined 2023/12/31

1/10

Got moving services

Scarborough

12/31/2023

The movers showed on time but were delaying in moving stuff to get more hours of payment. Have to get with them myself to get them moving a little more. Not recommended at all, not reliable ones.

Approximate cost of services:: $527.00

Company Response: Hi there,
Would you be able to provide us with the name the job was booked under or the quote number? We take all feedback seriously and are committed to addressing any concerns our clients may have. Your satisfaction is our top priority, and we would like to take this opportunity to make amends for any inconvenience you may have experienced. To discuss the specifics of your concerns and explore ways we can rectify the situation, we invite you to reach out to us directly at 647-428-9740 or you can send an email to info@touchwoodmovers.com. Our team is eager to address any issues and ensure your complete satisfaction. - TouchWood Movers Team

Private User reviews Old Toronto, ON Joined 2023/12/21

All the best to them

12/21/2023

We were very Satisfied with the 2 gentlemen, they were very polite and oh boy very professional all the best to them and everyone at TouchWood Movers stay blessed smooth running.

Approximate cost of services:: $8,700.00

I highly recommend TouchWood Movers

All the furniture pieces (including mirrors, paintings, lamps, etc.) were delivered in perfect condition and mounted in their assigned places. I highly recommend TouchWood Movers for your next move, including long distance ones.

Private User reviews Old Toronto, ON Joined 2023/12/20

Kudos to TouchWood Movers crew

12/20/2023

Whole team were awesome. Dedicated and hardworking, we completed a big move in just under 10 hours. Kudos to TouchWood Movers crew for their promptness and making the mount process as smooth as possible.

Approximate cost of services:: $4,300.00

Private User reviews Old Toronto, ON Joined 2023/12/18

Thank you guys

12/18/2023

Professional movers. Came on time and arranged everything as we mentioned. Thank you guys. Highly recommend.

Private User reviews Old Toronto, ON Joined 2023/12/15

Would use them again for sure

12/15/2023

Worth every Cent, class acts. Nice to see and company you can trust that stands by their quote! A+++ would use them again for sure. Thank you.

Approximate cost of services:: $3,200.00

Nick P

2 reviews York, ON Joined 2023/11/30

0/10

The worst movers I’ve ever used. Slow, overpriced, disorganized, and even lost some of our items.

Moving & Storage review in York

12/09/2023

We had a mixed experience with this company:

Negatives:
-Movers were 2 hours late; they explained that their previous job had gone overtime.
- A bit slow. The move took twice as long as we were quoted but we were later refunded for 2 of the total hours they billed us for after we inquired about it.
- Broke a piece of glass from a bar tray and forgot to clean it up; some other pieces of furniture got a bit scratched and dented.
- Near the end of the move they could not fit our sofa up the stairs because it was too long. We were asked to pay $100 for them to take the sofa elsewhere, but the money was refunded the next day when I inquired about it.
- Misplaced two vintage rugs.
- Neighbours complained about their being a bit loud.

Positives:
- Movers were friendly and stayed out of our way; they were also considerate of our two cats and followed our instructions regarding not opening the door to their room so they wouldn't escape.
- They were polite and asked for permission in regards to using any of our facilities.
- They wrapped most of our large furniture with shrink wrap to protect them from getting damaged.
- They asked for guidance regarding where to place our furniture and followed those instructions.
- Arrived quickly to our end destination, even with 35 minutes of driving time.
- Main mover kept up good communication throughout the day, either in person or through phone calls.

Approximate cost of services:: $1,300.00

Private User reviews , ON Joined 2016/05/17

Moving

11/14/2023

We hired TouchWood for a big move about an hour from our previous location.
They were professional, friendly, and very hard workers. We had no problems, and everything went as smoothly as possible.

Approximate cost of services:: $3,500.00

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

TouchWood Movers

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