Ultra Built In Systems had previously installed a high efficiency furnace in our home about 19 years ago that had performed very well over those years. When it finally stopped working in the deep of winter of February this year, Eric and his team were there to help get it replaced. After consulting with Eric, we determined that a heat pump with an auxiliary furnace would be the ticket this time to help reduce our carbon footprint. Eric also arranged for an immediate Home Energy Audit to ensure we would be eligible for the rebates the government offers on heat pumps. The new furnace was installed expertly and quickly by the talented Cam and his associate, and this week with the weather much improved they installed the heat pump. The heat pump is located outside of the house and replaced the old air conditioner. I think Cam did an excellent and thoughtful job of the installation when installing the new electrical connections and necessary pipes and vents, and the new thermostat because he worked very hard to reuse the existing access points (namely holes in the walls and ceilings) without needing to create more holes.
The new heat pump looks amazing, and they set it up on a strong stand on level concrete slabs designed to prevent any kind of vibrations from occuring while the heat pump is running. In addition, I should mention floor covers were used where they had to walk, and everything was cleaned up and swept.
After over 19 years of service from this company, I have no hesitation in recommending them to others. They are kind and polite, conscientious and respond quickly when needed.
My highest gratitude goes out towards this remarkable company.