- Approximate cost of services:
- $2,000.00
- Company Response
Thank-you Frank, that's what we are here for. We wanted to make sure you were completely happy with the service. Best Regards
Thank-you Frank, that's what we are here for. We wanted to make sure you were completely happy with the service. Best Regards
Hello Opa, yes I recall how you were looking forward to the new driveway. It was very important to us that we gave you a prefect driveway. Guy was in charge of the crew and deserves credit for his attention to detail especially for this sized driveway.Thank-you for the kind works.
Thank-you Edward, yes Joe is very much liked by our clients. I'm glad to hear you had a great experience with us. That means everything to us!
Tony
Parking Lot Rehabilitation Work
Thank-you for the kind words. We work hard everyday and every year we strive to get better and better. 28 years in business and counting.
READ THIS BEFORE ENGAGING THIS COMPANY TO DO YOUR DRIVEWAY
Hi Nazmin. You are not being honest here are you? This is your second 0/10 review. As you said in your first review "Tony says he will come to fix it, and the first time was responsive." This was actually correct. We have been very responsive and attentive to your driveway. Then you wrote "Before warranty expired, saw cracks again and called them to "fix" it yet again. They never showed up or responded. Warranty means nothing. Terrible, terrible company" Really? The truth is we have been very attentive to your driveway and have been there at least four times because of the damaged cause by you allowing your landscaping contractor drive very heavy equipment/machinery over your driveway. I have told you we cannot be responsible for your negligence.
Scott, I am very sorry to hear about this experience. I have never heard of anyone in our company threatening anyone. I was not on the site for this job (as it was in Oshawa) but from my understanding the sub-base was very very soft on this job. In order for the job to turn out properly, we needed to allow it to settle and we needed the proper conditions for this unique situation. I understand, that it can be frustrating. You mentioned Carlo said "If I didn't pay him every penny we agreed on he would come and dump loads of asphalt garbage on my driveway" - I cannot agree with this statement, because it simply is not true. I spoke to Carlo and he did not say that, nor would he - we would never tolerate that behavior at Wilson Paving.
You also said in your review "So they showed up to take the old asphalt off the driveway , which went ok, at the end of the job the guy driving the bobcat came up to me and said that the ground under the driveway was very soft and he thought he'd tell me now before I phone to complain about it later. they threw some gravel on top and left it to sit and hopefully firm up for 6 weeks. Needless to say the driveway did not firm up ( that is not Wilsons fault just what was under the driveway)". I agree with you on that. And we did everything we could to finish the job and do it properly, but we needed patience. Carlo claims you were in fact very rude to him and not willing to trust our professional guidance. Needless to say, I hope everything went well with your driveway.You walked away from the agreement and we were paid $0.00 for the work we did on your driveway - and we did not ask you for a penny. You claim "Avoid at all cost", but there was no cost to you Scott. No, not even a penny.
Hello Glynn, we apologize for this experience. We did show up to fix the driveway at least once (as per your review), but please call the Toronto office to make arrangement to have this repaired under warranty. I will personally come and see the job myself and make it right. Thank-you for your feedback.
Tony - Wilson Paving
Anyone who has dealt with Wilson Paving knows that we provide fast service. We don't let anyone wait 'four months' - this is misleading.
Thank-you Sam, I was personally on this job as I recall it I was a hot day! It was a pleasure working with you and thank-you for allowing us the opportunity to pave your driveway. We love going the extra mile for our customers which is the most rewarding part of our job.
Tony - Wilson Paving
Sorry it didn't work out for you. I heard Guys side of the story and he remembers it very differently. Our customers always come first so if you were not happy then we take full responsibility. Being in business for over 26 years we have thousands of very happy customers and we will continue our journey and mission for many years to come.