Awnings By Rolltec

Awnings & Canopies
Vaughan ON L4K 4R8
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Awnings By Rolltec
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Reviews for Awnings By Rolltec

Average customer rating:
9.8 10 (271 reviews)

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Private User
Private User
Private User reviews Brampton, ON
9/10

AWNING 10 FOOT

I purchased a 10 foot awning form Rolltech Rolling Systems and the customer service was A1. Before the purchase I had some questions
and they were very helpful. Once the order was placed and I received
the item well packed and ready to be installed. I was very satisfied by the
design and construction which was top quality. I would highly recommend this company.

Approximate cost of services:
$1,700.00
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Company Response

Thank you very much for your review. We appreciate your business.

Private User
Private User
Private User reviews Richmond, BC
10/10

Prompt Service, Quality Product

In-laws' 12ft window awning needed replacement. I contacted Rolltec via their website, and received immediate response requesting few more details, then the quotation followed. Rolltec motorized awning price was lower than what my in-laws were getting quoted locally. Few questions I had were answered fast. I was given production and shipping timeline while on the phone making a down payment. The product arrived on time well packaged. I installed it the next day, as a DIY'er (It is still two persons' job). It looks and works perfect. I am impressed with the prompt and accurate service. Product is awesome, and was very straight forward to install. In-laws cannot let the remote go off their hands. I would not hesitate going back to Rolltec in the future.

Approximate cost of services:
$1,900.00
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Company Response

Thank you very much for your review. We are happy that you like our product and service. Best regards.

G in Mississauga
G in Mississauga
1 review Mississauga, ON
10/10

Excellent service, high quality product and workmanship.

Very satisfied, very satisfied, excellent company, I am a repeat customer. Highly recommended, very reliable just like 15 years ago.
Again, excellent experience all the way, prompt, timely and very good quality.

Approximate cost of services:
$3,500.00
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Company Response

It is a great please to receive a "10 star" review from a customer with experience. Thank you very much for your business.

David & Frances Webber in Middleton, NS
David & Frances Webber in Middleton, NS
1 review Vaughan, ON
10/10

Outdoors and Loving It

After building our new south facing cedar deck in 2015, we soon discovered that it was oh too hot to enjoy! The temperture soared daily to 35℃ and was glaringly bright.
We went on the hunt for a Canadian made awning. After much "googling" we bought our 14' awning and since we live in the Annapolis Valley of Nova Scotia, we arranged for local craftsmen to install it.
We are totally happy with the results. Many friends and neighbours have commented and actually total strangers have approached us quiring for details. The automatic wind rewind should be considered a "must have".

Approximate cost of services:
$1,200.00
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Company Response

Retractable awnings are a great help when it comes to sun control options. Motorized awnings are becoming more and more popular every year.

cnemeth in North York, ON M3C 1M8, Canada
cnemeth in North York, ON M3C 1M8, Canada
1 review Toronto, ON
10/10

15 Years on, Still as New

We have two Rolltec awnings, installed in ~2002, and both the mechanisms and the fabric are working and looking like new. Very happy with the product and service, strongly recommended.

Approximate cost of services:
$1,200.00
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Company Response

Great to hear comments from a long time customer. Enjoy!

Rolltech awnings. in Vaughan
Rolltech awnings. in Vaughan
1 review Vaughan, ON
10/10

Fixed my awning and put a really nice new cover on it looks great now.

Very pleased with our fixed up awning and the new cover looks
Really good. Thank you all for all for the great service. We
Received. From the Guy's who picked it up to the Guy's who
Came and installed it. And to Dianna and Mandy. For all there
Help yes we would recommend Rolltech Awnings.

Approximate cost of services:
$1.20
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Company Response

Thank you very much for your kind works. Pleasure doing business with you.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Exterior Awning

Excellent service, delivered exactly as promised, installed swiftly, looks great, works great, I am thoroughly satisfied in every way with the product, service and installation. Highly recommend anybody who needs an awning should deal with Rolltec.

Approximate cost of services:
$4,500.00
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Company Response

Pleasure to have you as a customer. Best regards.

Sean
Sean
12 reviews Ajax, ON
10/10

Adalia X3M Extenda

after meeting with Nick at the showroom 3 weeks ago to installation today, I am completely satisfied with rolltech awnings. Nick was extremely friendly and professional in helping us choose the awning that would best fit the space we had. We went with the Adalia Extenda series ( 11ft width by 11'8" projection). The 2 installers today were again very friendly and professional during the installation . It looks awesome and I am looking forward to many years of using it..

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your lovely comments. Tomorrow is a nice sunny day and you will have a chance to test your new toy.

Geoff Heys
Geoff Heys
1 review Brampton, ON
10/10

Backyard Awnings

These were replacements for awnings we had installed 20 years ago by a different company. Rolltec's products and service are far superior to our original experience with their competitor. We would definitely use Rolltec again.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your comments. We always try our best delivering service to our customers.

John in Toronto
John in Toronto
2 reviews Toronto, ON
10/10

Adalia Extreme for Back Deck

Purchased a Adalia Extreme Protective Hood April 2011,
still 100% satisfied with quality, endurance, installation and after sales service.
After the first year, a slight adjustment to the tautness of the fabric was required. Helen, the General Manager, personally led me step by step over the phone. She was extremely courteous, knowledgeable and within minutes the awning was back to factory standards and continues to operate perfectly.
Just yesterday, the Somfy Wind Sensor stopped functioning. Dead batteries were suspected. No matter how hard Helen tried, I could not figure out how to access the batteries, and, in trying, ended up cracking the container.
At her insistence, I brought the unit to her, and within minutes she changed the batteries, provided me with a new container, gave me a big smile, and sent me on my way. No charge. Example of superb after "sales service" . A real first class company, with a caring General Manager who sets the tune.

Approximate cost of services:
$3,200.00
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Company Response

Thank you so much for your kind words. We are always here for you should you have any questions in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Awnings By Rolltec

Rolltec® awnings is the leading Canadian manufacturer of upscale retractable awnings. Since our startup in 1984, Toronto based Rolltec® has proven to be an industry leader in shading solutions by providing the highest caliber in both quality of products and customer service. Our superior work was recognized by numerous Awards of Excellence, Outstanding Achievement Awards, and Best Of...by Homestars.

Recently relocated to a larger 50,000 square foot facility in the heart of Vaughan, Rolltec® has its own engineering department, machine shop and computerized sewing operation.

What sets Rolltec® apart from other awning companies is that the majority of parts are designed and produced in-house. Rolltec® is the only Canadian manufacturer to fabricate spring loaded lateral arms themselves employing specially constructed machinery. Rolltec® awnings are crafted using proven European traditions combined with advanced North American technology and the best materials such as stainless steel and aluminum. To ensure we retain the highest quality standards, the sewing department utilizes automated operations that provide flawless stitching and seams on their resilient, acrylic fabrics. The on-staff Engineering team at Rolltec® is continuously perfecting all aspects of awning technology. Our engineers keep an eye out for advancements and implement leading-edge changes to their production. Many hours of comprehensive testing are completed prior to any new designs being introduced, which accredit to an impressive 10-year warranty.

Rolltec® services both retail customers as well as a vast network of distributors all across Canada. Our retail division provides free in-home consultations within our service area and can assist with every detail from taking measurements for a custom built awning to installation and service. Our retail division covers the following area: Toronto, North York, Richmond Hill, Thornhill, Maple, Woodbridge, Kleinburg, Scarborough, Markham, Unionville, Pickering, Stouffville, Uxbridge, Newmarket, Aurora, King City, Nobleton, Bolton, Caledon, Georgetown, Brampton, Etobicoke, Milton, Mississauga and Oakville. For inquiries outside of these areas please contact our office for further information or to locate an authorized dealer near you.

Based on many testimonials received from our clients, rest assured that your needs will be well looked after and you will be extremely pleased with your awnings as well as the level of service provided to you by Rolltec®'s team of experts. Our commitment to customer satisfaction allows clients to focus solely on enjoying their time outdoors worry-free.

CATEGORIES
Awnings & Canopies
PRODUCTS
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
SERVICES
Sales, installation and service
BRANDS
Rolltec, ADALIA X3M, Bravo, Eclipse, Physique XL, Sombrano S+, Pergolino, drop arm, basket awnings, Somfy, Sunbrella, Sattler, Sauleda, Citel, Soltis, Glatz
STYLES
Retractable awnings Stationary awnings Sidepost umbrellas Giant unbrellas Louvered Pergola Rolling Pergola
SPECIALITIES
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
WEBSITE
http://www.rolltecawnings.com
YEAR ESTABLISHED
1984
NUMBER OF EMPLOYEES
25
RETURN POLICY
All products are custom manufactured to customer's specifications therefore no returns accepted
PAYMENT METHOD
Visa, Master card, American Express, Debit, cash, cheque
MEMBERSHIPS
Industrial Fabric Association International
LIABILITY INSURANCE
Yes
DIPLOMAS
Numerous IFAI awards winner
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Prices start from $1000 and up depending on size required
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All fabrics come with 10 year limited warrantyFrame come with 5 to 10 manufacturer's warrantyEle
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.