Dynasty Bath & Kitchen Centre

I recently worked with Dynasty Bathroom for my kitchen and bathroom renovation in Winnipeg. Their service and expertise exceeded my expectations. Their wide range of high-quality products made selection easy, and the installation team was professional and efficient. My home has been transformed into a stylish and functional space. I highly recommend Dynasty Bathroom for their exceptional service and quality products.

I was in the Dynasty Bathrooms showroom south location in October. I was hoping to do a quick do over of my bathroom before the new year. I soon realized after chatting with the sales person that timelines we extended due to the pandemic and they wouldn't be able to guarantee me a new bathroom before then.

After selecting some of the main fixtures I went ahead and booked an appt for an estimator to come to my home for an official quote. I received the quote within 2 days as promised and I'm very happy to say that it was within the budget we discussed in the showroom. The quote was very detailed and explained to me thoroughly. The contract was signed in November. The job was completed yesterday and everything looks great.

Would highly recommend Dynasty Bathrooms!

They were great when they were selling to me. The moment I bought, disaster. I had to book an estimate for the installation 3 weeks away. Then the gentleman who was supposed to do the estimate was sick. They didn't call. He just didn't show. When I called to find out why he never showed up they were apologetic and rebooked for the next week. Guy came out but said it would take 3 days to write up the estimate. I called 3 days later and he promised he'd get back to me by noon. He didn't. I called 2 days later - nope. called again- he sent me an estimate - but not for the services I wanted. I called him reexplained what I wanted - 2 days later have heard nothing. In all it's been 2 weeks and I still have no estimate. Worse yet, they promised to have a delivery date 3 days after I ordered. Well- 2 weeks and I still don't know. I call and they promise to look into it, but never call back. I am doing major renos and tryine to book other contractors around the date of the tub install. Naturally I can't book anyone because they won't call me back with an estimate or a delivery date. Worse - I feel stuck because by the time I do get the estimate and delivery date I am going to be stuck with them. Maybe that's the plan- they drag things on and give you as little info as possible to make it impossible for you to book a different installer. Or they just don't care after they have your money.