Legacy Kitchens Calgary

Kitchen Planning & Renovation
Calgary AB T1Y 7H9
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91%

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Reviews for Legacy Kitchens Calgary

Average customer rating:
9.5 10 (93 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Kitchen Renovation

Legacy kitchen designed and renovated our bungalow kitchen and it turned out just great. The designer Gavin gave us ideas we had not thought of and are so functional and looks great. The project manager, John was very detailed and the job site was cleaned up every day. All the trades were top quality and all work was on time, budget and above our expectations. The other John from legacy reviewed all work for quality control and reordered a couple pieces as they were not up to their standards. Great Job and thanks.

Approximate cost of services:
$60,000.00
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Company Response

Thanks for your review! We are so glad you are happy with the way everything turned out and that our team was able to keep things running smoothly. Enjoy your new kitchen!

Ron P.
Ron P.
4 reviews Calgary, AB
10/10

Kitchen Renovation

My wife and I came to the same conclusion after our new kitchen was completed (on schedule)…Legacy Kitchens was easily the Best contractor we have ever worked with, and we’ve worked with many over the years. From start to finish, working with Legacy was a breeze. Everyone we dealt with was very friendly and professional. The showroom is great with tons of designs and materials to choose from. Before the job started, they provided us with a printed schedule so we knew exactly what was going to happen and when, which was awesome!...AND, the job was completed as per the schedule. All problems (not that there were many) were dealt with quickly. We are very happy with our new kitchen, and would highly recommend Legacy Kitchens.

Thank You to all the great people at Legacy!

Approximate cost of services:
$35,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to review Legacy! We are so glad you had a great experience and that you are happy with your new kitchen.

Rob and Andrina in Calgary
Rob and Andrina in Calgary
1 review Calgary, AB
10/10

Service

We had a custom kitchen designed and installed by Legacy (Kitchencraft) when we built our home. The kitchen cabinet products have been durable and still look great. We recent had some issues with hinge hardware for heavy cabinet doors on a curved cabinet. When I was unable to get any results from the hinge manufacturer; Legacy stepped up. Their Service Manager, Russell, came to our home, analyzed the and came up with a brilliant solution. His knowledge and expertise is unchallenged. Russ was extremely, professional, courteous and provided specific details with respect to the problem and solutions. We highly recommend the products and services received to any person or company. You will not regret using their products and service. We are extremely happy.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review! We are so pleased Russell was able to come up with a solution that worked well for you.

M Peppin in Calgary
M Peppin in Calgary
2 reviews Calgary, AB
10/10

Amazing service, fast installation !

Our kitchen designer was fantastic!!
-Very professional attitudes mixed with friendliness and kindness. Information was given at the start and kept as promised.
-Very comfortable, thrilled with the entire experience.
-The sales experience was great and very helpful. Now our kitchen looks and feels amazing

Approximate cost of services:
$6,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review! Legacy Kitchens is so excited to hear when a reno goes well and we are so pleased you love your new kitchen! Happy cooking!

Private User
Private User
Private User reviews Calgary, AB
10/10

Dream Kitchen Renovation

Legacy was a class act to deal with from initial consult (as we tried to decide who we would be working with) to post installation support. I would recommend Legacy to anyone and would not hesitate to use them again.

Designers: We worked with two different designers (Arno & Jennean). They were very patient with us. We had never taken on such a project before and had a concept we wanted to work with from a show home that we saw. The designers experience and recommendations helped up agree on the final design. We couldn't have asked for more.

Scope: Legacy removed all cabinets, island, built-in pantry, rerun electrical & plumbing, and prepped our ceiling(s) to have flat surface finish.

Planning/Scheduling: Our main renovation coordinator/scheduler contact was May. She was fantastic. We received a detailed schedule in advance of any work starting which helped us plan and schedule sub-trades we hired.

Installation: Marc did the majority of the demo and installation. He was an extremely hard worker with top notch quality. He always made time to chat with us during construction (we moved out of the house for 2 months). If he wasn't sure he called to ask/clarify.

Coordination with other trades: Legacy worked extremely well with the sub-trades I hired directly. We had hired flooring, painting, tiling, windows installation and counter tops. We never had one hiccup. May and Marc were key success factors.

Post completion walk-through: I was totally impressed with the thoroughness of the walk-through. John found things that I missed.

Post construction communication: Without fail, Legacy continues to be the same classy company we experienced during our first meeting.

Approximate cost of services:
$60,000.00
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Company Response

Thank you for taking the time to write this review for Legacy Kitchens. We are incredibly proud of our staff and are grateful you were pleased with their attentiveness. Providing a detailed schedule, even including non-Legacy trades, is one practice we are very proud of and are glad to hear that was a benefit to you. So glad to hear the whole process was done to your satisfaction. Legacy is so pleased that you were pleased!

CPiche in Calgary
CPiche in Calgary
1 review Calgary, AB
10/10

Kichen Reno

What a great experience with Legacy Kitchens, from the in home consultation to the final installation.
All departments were very professional especially our installer who took the time to put our minds at ease. Thanks.

Approximate cost of services:
$40,000.00
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Company Response

Thanks for taking the time to write a review. We are so thrilled you were pleased with the product and the process.

Anna.  King in Calgary
Anna. King in Calgary
3 reviews Calgary, AB
5/10

Kitchen countertops

Very popular company, mostly serving home builders. They did a good job but I had to have countertops replaced after 5 years and now again 5 years later the same problem happens. I guess the product from them only last 5 years ....not great. Tried to contact company few times via email but I got no reply. I don think they serve individuals as much as builders.

Approximate cost of services:
$5,000.00
2 of 2 people found this review helpful.
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Company Response

So sorry to hear that you have had troubles with your counter-top. Unfortunately Legacy does not produce the counter-top - it is outsourced from other companies, and is subject to their replacement policies. We appreciate you taking the time to make note of this as we need to strive to make sure the whole kitchen is done to the homeowners' satisfaction, including those parts we arrange.

sitmp from Calgary
sitmp from Calgary
6 reviews Calgary, AB
8/10

New Build Kitchen

Legacy Kitchens offered a reasonable selection of cabinetry for a reasonable cost, however I would have preferred being able to customize more and be able to choose from a wider range of sizes.

Approximate cost of services:
$14,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you for taking the time to review us. We are sorry to hear you would have preferred to customize more and will take note of this moving forward, to ensure customers are aware of all the custom work we can provide.

Marlene Collins from Calgary
Marlene Collins from Calgary
2 reviews Calgary, AB
10/10

Kitchen renovation

I was very impressed with Legacy Kitchens. They installed beautiful cabinets and had great subcontractors. Everything they promised was perfect. When they said they would have a certain job in the Reno completed by a certain day...they always kept their promises. I found everyone very helpful. Thank you so much

Approximate cost of services:
$15,000.00
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Company Response

Legacy is so pleased that you had a great experience. Thank you for taking the time to write a review of us. We strive on trying to keep to the schedule we have given the homeowner and are grateful to hear we were able to do that in your kitchen reno.

Jodi from Calgary
Jodi from Calgary
2 reviews Calgary, AB
10/10

Kitchen and bathroom reno

I cannot say enough good things about Legacy. I'd heard nightmare stories from others about renos...but my experience with Legacy was the exact opposite. It was done on time. They were very professional and provided a timeline/calendar that showed me what was going on with the reno everyday! I knew what work was being done and which contractor would be in my house. I just loved working with them.

Approximate cost of services:
$50,000.00
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Company Response

Thanks Jodi for this review! Our detailed reno schedule is one area we work hard on, and feel it is important for customers to know what to expect along the reno journey. We are so glad you enjoyed your Legacy experience!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Legacy Kitchens Calgary

Legacy Kitchens is a premier designer and renovator of kitchens. Whether you are planning a renovation or building a custom kitchen, we will create a kitchen that suits your lifestyle and reflects the latest advances in kitchen design and technology. During 30+ years of excellent kitchen design, Legacy has succeeded ...
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