Deerfoot Carpet & Flooring Inc

We've been dealing with Deerfoot Carpet for a few years now. Tony is very knowledgeable, helpful and gives excellent service, whether it's for carpet, hardwood flooring, or tiles. He's even dropped off product at our house because I didn't order enough. (my error, not theirs). The installers they use are top notch and know their stuff. Our carpet in the basement and the bamboo flooring on the main level look fabulous. I have passed on Deerfoot Carpet's name to friends and family, and tell them to ask for Tony.

They were okay in the end. The bathroom tiles were not done well and I phoned to let them know. Also, they did not re instal the toilet properly so there was leakage stains on our dining room ceiling.
It took writing a poor reiview on their website (which they disputed so those reviews are questionable - only good ones show up) to get the job redone - a year later after many non returned phone calls/emails.
In the end they did come and redo the job and repaint the ceiling after fixing the toilet. The stains have reappeared, unfortunately. The work is now fine and dependant on price I would go back.

We were putting our pink-carpeted home on the market. We decided on a Saturday afternoon that we should redo the flooring. We went into Deerfoot and found the perfect flooring. As we were enquiring about installation timing, someone cancelled and they gave us the time slot for the next Monday. It was likely there were others in front of us but we really appreciated them doing our install right away. Next time we are in the market for flooring, Deerfoot will be at the top of our list.

Deerfoot carpet and flooring installed carpet in our basement. They ordered and bested the price on a similar carpet from a big box store. The carpet was installed quickly and the installer worked with us as we moved around our furniture already in basement.

I recently had Deerfoot Carpet & Flooring replace the carpet in my rental property that was damaged by a tenant's dog. Paul Murdoch was very helpful, and I found the pricing extremely competitive and fair. They only installed what I asked, and helped me find an economical carpet. Moreover, when an internal billing error was identified, I was quickly alerted that I would receive a substantial credit - this shows some very good business ethics, as I would never have known I was overcharged.

This shop is decent, but not awesome. The products are great, but the service is pretty poor. We ordered tile for the shower and there was no advice on bull nosing, schluter, or grout, which held up the Reno.

We purchased the carpet and the salesman was very helpful and offered fantastic suggestions. We also hire the installers through the company and they were also very efficient. They came when they said they would and had the job done very quickly. The variety of product offered is also a plus. The prices were very reasonable and competative.

Met Vern at homeshow, we went to the store to look at samples and underlay and he was amazing!!!! We visited them a couple of times and after we completed our family room went back to look at Hardwood flooring and Cork for a build we are doing in BC. Cant say enough about their level of professionalism and follow up after service. Even the 2 fellow who came to do the initial install were professional and went over above their job to finish a very small cover for a log storage place :)

We found Tony to be extremely helpful and knowledgeable about the different types of products and what would best suit our needs. They were neat, tidy and conscientious with the installation which is very important as this was a new remodel and hauling carpet into a basement with its twists and turns could do some major damage on the walls and so on

I chose bedroom carpet, wall tiles, shower flooring tiles, and marble tiles through Deerfoot Carpet. Although they do have a decent selection of products from a variety of sources, the salesman was not very knowledgeable about the products. He seemed so unfamiliar with the products the store sold that he could not help me find what I was looking for, even when I had a picture and/or a description of what I wanted. It would have been good to be provided with advice and guidance on choosing product (they are the experts in flooring, not me) such as to advise to purchase tiles that can have a rounded edge to avoid having to use schluter to trim the edge tiles (I didn't even know this would be a consideration!)and that I would need to choose grout colours. I would have purchased through another store if I hadn't already ordered the product, and by the end of our time dealing with Deerfoot Carpet we were regretting our decision to buy here given the time and money required to complete a home renovation.

I had have my carpet installed by Deerfoot Carpet. The install quality was good and we had no issues. However, the install is sourced out to an independent contractor so this is not necessarily a reflection on Deerfoot Carpet.