Pre Lock Security Services Inc

A number of years ago we moved into our house, we had Pre Lock change the locks to the front door inside garage door. For years the locks have worked flawlessly.

Recently, we replaced our front door (it owed us nothing) but it came with a different lock and keys. So I called Pre Lock to see what can be done to have both new front door and existing inside door to the garage use the same key and hopefully continue to use our existing keys.

Tristan was amazing researching and clearly explaining my options. Tristan arranged to have multiple lock barrels brought to see what works best.

John did an amazing job and not only was he able to fit a proper lock barrel in the new door, he incredibly was able to adjust it to use our existing keys. Yay.

I would not hesitate to use Prelock anytime a locksmith is needed. And am also speaking to Paul about upgrading our home security system.

Great job and thanks Tristan, John and Paul.

Paul and his team did an excellent job that included installing an alarm system, a remote garage door opener (fitted to a 25 year old Liftmaster!), a video entry doorbell and the re-keying of existing locks to make the whole security setup more manageable.
I think the caliber of a contractor is in their approach to resolving issues and to his credit, Paul arrived within 36 hours with an entire second team of qualified professionals to deal with a sticking front door and the re-location of a carbon monoxide sensor. Paul was also very thorough in explaining every aspect of the Nest and alarm system and provided a personal warranty of assistance whenever needed, complete with his personal cell number.
All in all, Paul runs a very professional team of hardworking guys. I would thoroughly recommend them to all!

We recently installed a doorbell camera it’s amazing now I can answer my door from anywhere in the world and Pre-lock service was amazing

Having just bought a new house in Toronto and with a new baby, we were looking for an affordable alarm service. However, we were not willing to compromise on security or customer service. Pre-Lock delivered both!!! Paul came to our house personally and reviewed all of our options with us. The alarm was installed 48 hours later and Walter did an amazing job. Everything went smoothly and we couldn’t be happier. We are thrilled we decided to go with Pre-lock instead of one of the large telecom companies. We also had a peephole installed and the job was done quickly and professionally. We will be recommending Pre-lock to all of our friends and family!

Paul and his team are true professionals
Installation was seamless and installers went out of way to ensure we were happy with everything
Very knowledgeable and consultative staff
Highly recommended company

Pre-Lock has excellent reviews on HomeStars and that swayed me towards choosing them.
Actually dealing with Pre-Lock was a positive experience and Michael was just exceptional.
I called on a Sunday .. in a rush. Michael was a little delayed in traffic but kept me updated about his progress.
Once here, he did everything I needed done .. and also spent time and effort time fixing some hardware that had been inexpertly installed.

My front lock would spin and not unlock from outside, but inside would lock/deadbolt.
Called Pre-Lock, spoke with Justin. Sent him some photos. He was very knowledgeable and told me what he thought the problem might be.
Booked appointment.
John came at the appointed time along with another employee. John was fantastic and easy to talk to. He repaired broken tailpiece and gave me recommendations for my basement/garage door.
Fast, great service and price. 10 Stars to John and Pre-Lock!

I needed to have the locks changed on the side door of my house and it needed to be done as quickly as possible. I spoke with Trystan and he was able to send Alex over within the hour. Alex was wonderful. A pleasure to have in my home and he got the job done efficiently. Thank you both so much. I highly recommend this company. A pleasure to work with.

John S was on time, professionally and quickly outlined short and long term solutions to the problem we were having with our front door lock. He fixed the lock short term providing us details on what to shop for to correct the issue long term. We will be using Pre-Lock Security Services in the future!

Great service. Professional clean and innovative. They were able to solve for a nest inefficiency with my backyard camera and helped me with my phone set up. Great friendly service.