Pre Lock Security Services Inc

I got several lock cylinders rekeyed last year. There was a problem with rekeying one of them, and they provided me a discount to purchase a new lock cylinder. Even though I came at a time when they were understaffed, the representatives were both friendly, patient, and took care of my situation. Their prices are reasonable, and the turnaround time is great. I also had a nice chat with the receptionist about her pet snake!

Pre-Lock is always my go-to trade for locksmith and alarm services. We had to recently change the locks for a new commercial tenant and Pre-Lock to complete care of the situation, even with a challenge with the high security lock that was previously installed.

Always efficient and timely, there is a reason I have been using Pre-Lock services for over 25 years.

My family uses pre-lock and I was unhappy with my previous supplier who is a multinational corp. I called and then Steve showed up. He was extremely knowledgeable and a straight shooter. The sale was a no or low pressure approach complete with good information.

To prove my point to myself I asked Steve after he finished his quote, without any advance knowledge, what would it cost me if he really wanted to soak me and he produced a more expensive and overkill system. He even explained why his less expensive option was the better choice.

What was promised was delivered, on time, professional installers and on budget.

To bring this full circle. The real estate agent who conducted the sale of this house that I purchased recently was Paul's father who asked me at the closing whether I wanted an alarm system and if so to call his son. Paul, please tell your dad I called his son.

Each person I speak with at Pre-Lock are polite and professional.

Pre-Lock is a great company to work with. We had the company install window bars on the basement windows, rekey the entry doors, apply security window film, install door safe systems on the entry doors and replace the entry door hinge screws with extra long screws. All the employees were amazing to deal with! Polite, on time, tidy and explained everything. We are really pleased with the service and would highly recommend Pre-Lock to everyone.

Due to a neighborhood break-in, I was looking to make my doors more secure. After taking a look at Home Depot/Lowes, I didn't find what I was looking for. I researched the web and found Pre-Lock. Paul visited me for a consultation and provided me with some really good advice about home security. We moved forward and his associate Lee came to install later that week. Lee was very friendly and thorough about his work which made me feel great about the products. Thank you Pre-Lock!!!

Pre-Lock has been our provider of security services, both monitoring and physical security, for many years now. Recently they installed new CO and smoke detectors in our home. I have always found Paul and his entire team to be highly professional, punctual and competent. I have recommended Pre-Lock to both my neighbours and friends and will continue to do so.

Very clean, work was done thoughtfully, and one of the technicians even said
"This is my card. If you have any problems please call me. I did the work so I'm personally responsible for it."
I was impressed.

We hired Pre-Lock to upgrade our security and locks. Paul and his team were extremely knowledgable, efficient, friendly and very professional. Thanks for the great service!

Steven Fishman was my very knowledgeable and likable salesperson. He provided me with all the information I required to properly secure my new home in midtown Toronto. (My alarm and CCTV camera system excluded). The installers were all very neat and organized and answered all of my questions. I am very satisfied with all of the services. Thank-you Lee for all of your insight to make sure my home is as safe as possible. Thank-you Steven for all of your guidance.

My keys were lost along with my address information. I needed to have 2 locks re-keyed.

Lee was amazing - showed up in less than half an hour Sunday evening. He was professional, courteous, and thorough. Great customer service. Thanks Lee.