C.Aurora Paving LTD

Our driveway, along with 4 other driveways on our street, was completed in May 2016 by C Aurora Paving. Unfortunately we were extremely unsatisfied with the final product and the customer service we received. After the driveway was completed, we were advised to wait approximately 3-4 days before parking on it. Being cautious and to protect our investment, we waited 6 days before parking our two vehicles in the driveway. As the driveway began to settle, large holes started to appear in the asphalt and rocks also started to pop through the asphalt. Within a matter of 15 days, there were approximately 13 quarter-sized deep holes throughout our driveway. Tire tread marks also started to appear, despite us taking precautions such as not turning our wheels on the driveway while parking. We also watered the driveway to ensure that the asphalt cured properly. Between May 2016 and June 2016, we contacted Katie the office manager multiple times by email and by phone to find out when the situation would be rectified since there was a two year guarantee on the driveway. After constantly following up with Katie (because we often did not receive a reply), Roy was sent out in mid-June to inspect the damage and assured us that he would arrange to have the driveway fixed in the early fall. After following up with Katie an additional 4 times, she assured us that the driveway would be repaired in September and that they would notify us when it would be completed so that we could be home. September and October flew by and we still did not receive any confirmation about a repair date. In November 2016, our neighbour notified us that the Aurora crew arrived unannounced at our house to complete the repairs. Again we were very disappointed. The damage that we pointed out to Roy in June 2016 was not even repaired! We followed up with Katie again in November 2016 and March 2017 to find out when they would be dealing with these issues. As of today, we have not received a reply. This company does not stand by its two year warranty and has terrible customer service. It has been one year since our driveway and four of our neighbor’s driveways were paved and all four look terrible. I would NOT recommend this company to anyone in the future.

did not "grade" the job properly away from house as discussed. After a year they came back and still did not fix correctly. I complained and was promised free sealing of driveway. Still 6 months later no contact from company. I would definitely not recommend this company at all. Very unsatisfied with this job and company. I wish I had listened to the negative reviews on the internet before booking this company.

This group is extremely professional. The crew arrived with multiple machines to complete 6 driveways in our subdivision. The job was completed in 2 hours.

I had a few questions and all were answered via email and phone. No chasing.

Had driveway completed Oct. 2015 in Dec. 2015 I noticed driveway had 4 large humps in it from the frost. Contacted Aurora paving to advise of what happened and they advised they carryout warranty repairs in the Spring and would contact me back in the Spring 2016. I ended up calling them to see what was happening about the warranty repair and was advised that they start work in April when they have access to the asphalt and that I was on the top of the list. April came and went and after numerous calls to their outsourced call taker, I couldn't get anyone to call me back to arrange the work to be completed. After writing a semi negative review on homestars, I finally ended up hearing from Tony (I believe he called himself) who advised he would look after the repairs. Well still no repairs have been done. After a few more calls to them requesting a call back, i finally heard from a gentleman named Mike. he advised me that he would personally be out that same weekend to inspect and advise ETA of when they would be able to come in and repair the driveway. Once again, no show from anyone at Aurora Paving. I believe I've been patient enough (1 year after the original paving was completed), they leave me no choice but to call in another company to complete the repair and go after Aurora Paving legally. What a way to treat a customer. Very disappointed.

Work was ok. What angers me the most is the fact that some of the workers made inappropriate comments to some of the members of my house. Have some respect and think before you open your mouth and speak to people. If I had been home, I would have made sure to make the employee rethink his choice of words.

Mike was very responsive and helpful with this project as it was happening with a redo of all of our landscaping. He even helped guide me with making a request for the city. We had some unexpected changes as we moved along and Mike was very flexible. The driveway was paved today. We are pretty happy with the end result.

We recently hired C.Aurora to install curbs and pave our parking lot. Mike and his crew completed a totally fantastic and professional job. We could not be happier with our new parking lot. What impressed us the most is that the pavement is seamless. What I notice first with new parking lots is the ugly seems were the layed down asphalt meets, I don't see that on ours which tells me the crew took there time and cared about what the finish product looks like. Everyone comments on how great it looks. The best part is that the parking lot was done on a Monday when our store is closed so not to interfere with our customers. The parking lot was ready for cars the very next day. Great job! Mike and his crew, I highly recommend this company.

If you want to come by and have a look,
The Bakers Table
227 Bloor St. East
Oshawa, ON

The Aurora Paving Ltd. team are fantastic! Our driveway project was recently completed and the end result met our expectations. Mike, Katie (Office Manager) and the guys where a pleasure to deal with from beginning-to-end. They took the time to ask questions while on site (if unsure) to ensure our project was being completed as we intended. The project was scheduled over a couple weeks and we were well informed throughout that time. Overall a great experience and would certainly recommend Aurora Paving Ltd. to the next family. Jeff & Valerie

i recently had my driveway done by mike's company. the job was fantastic and the people working there provided great communication to my queries.
would recommend highly
GREAT JOB
THANKS!!! SEE PHOTO

Before they started the actual work they gave an overview of what they were doing, as well as a time estimate (which they met).
During the work time they were extremely positive and approachable.
They were very efficient and really stood out in that they took their time to do a clean and precise job, leaving no mess behind. This is a rarity in my experience.