Crackmasters

Waterproofing
ON L5V3C5
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Reviews for Crackmasters

Average customer rating:
9.8 10 (42 reviews)

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Brent in Milton
Brent in Milton
1 review Milton, ON
10/10

Waterproofing Basement Outer Wall

Jim and his team at Crack Masters waterproofed part of an outer wall at my mother’s house. Jim was great at keeping us informed with scheduling. His team showed up on time and were done as expected. The quality of the work was top notch. They also treated my mom (who’s a senior) with a great amount of respect. We would recommend him in a second.

Approximate cost of services:
$1,700.00
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Company Response

HI Brent,

Thank you for the kind words, it's your experience that other read about that helps them make a decision to contact us for their waterproofing needs. Your Mom was an absolute pleasure to work for and greeted us each day with a big smile.

Thanks again.

Courtney in Burlington
Courtney in Burlington
1 review Burlington, ON
10/10

Foundation Cracks

Called Crackmasters to examine our basement due to their reputation. Jim was very helpful and took his time to explain the process. I asked lots of questions and sent multiple emails and Jim addressed all of my concerns. Jose completed the work in one day (6 cracks) and did incredible work. These guys realize that nobody gets excited about paying to fix cracks but it's short term pain for long term gain. I would recommend Jim and his crew to anyone looking for superior quality work at reasonable prices.

Approximate cost of services:
$2,500.00
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Company Response

Thank you for your kind words, always happy to help people like yourselves prevent and repair foundation concerns when you are finishing your basement. And thank you for having the work site clean and ready for us to come in.

Cheers

Kevin
Kevin
3 reviews Mississauga, ON
10/10

Repair leak and crack in the basement foundation

Called Crackmasters and Jim responded immediately and explained the type of work that is needed to repair the crack. Sent him a picture of the crack and he explained in detailed by email the steps to repair the crack in the foundation. Jose was the service person who repaired the crack in the foundation and was very skilled and professional in the work that he did. The end result was positive by having the crack fixed and all the work Jose did was very neat and clean as well excellent workmanship on the repairs overall. Thank You Jim & Jose @ Crackmasters..... Highly Recommend for this type of work. #LifeTimeGuarantee is a plus!
Kevin Mitchell (Mississauga)

Approximate cost of services:
$425.00
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SatishS in Mississauga
SatishS in Mississauga
1 review Mississauga, ON
10/10

Excellent work fixing cracks in my basement...

Jim and his team were very knowledgable about basement and concrete work. Jim patiently explained the options I had, but also helped me decide the options to follow for the repair.

I would strongly recommend Crackmasters for your basement.

-- SS/Mississauga

Approximate cost of services:
$1.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your positive feedback. We are pleased you chose Crackmasters to look after your Waterproofing needs. You are now in great shape to finish off that basement one day and enjoy your new home.

JT from Mississauga
JT from Mississauga
7 reviews Mississauga, ON
10/10

2 cracks in foundation

We were initially told by another company that we would have to dig up around foundation, but then we saw all the good things reviewed about Crackmasters. Called and response was quick. The two cracks were pinned and filled from inside in 4 hours. Highly recommend. Guaranteed for life also!

Approximate cost of services:
$800.00
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Company Response

Thanks for the kind words JT... happy to help out and put your mind at ease. Always nive when we can save you a little money too!

Jin in Oakville
Jin in Oakville
1 review Oakville, ON
10/10

basement crack

I found water leaking during finishing my basement. I sent an email to Jim and he replied right away asking for pictures..When I sent photos, he again replied promptly with proposed job detail and very reasonable cost. The whole process took just 4 days and Jose was very polite, professional, thorough, and he cleaned afterwards dustless..highly recommend..

Approximate cost of services:
$500.00
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Company Response

Thank you for your kind words Jin, happy to help out! Enjoy that beautiful basement!

weeks1234
weeks1234
2 reviews Brampton, ON
10/10

Problem leak

I have had a on going leak in my basement,called Jim came up idemtified the problem and so far all is well...i liked that this compnay was more interested in solving my problem than collecting payment,thier attitude was let us make sure the job is done first...excellent work excellent owner

Highly recomment

John/ Brampton

Approximate cost of services:
$75.00
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Gavin in Mississauga
Gavin in Mississauga
2 reviews Mississauga, ON
9/10

Basement leak

I had a basement leak.
I called Crackmasters. They had to come twice, but the leak is fixed. They did a great job. I would use them again if I had another basement crack.

Approximate cost of services:
$400.00
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Company Response

Thanks John... Happy to help out!

Philip K from South Woodbridge
Philip K from South Woodbridge
9 reviews Vaughan, ON
10/10

Basement leak

I called Crackmasters after checking their reviews on Homestars. The leak had been fixed 20+ years ago by the builder from both the inside and outside, but leaked again recently. Jose came on time and answered all my questions as to the various procedures used to fix cracks. He was efficient, courteous and professional in his work and completed the work in about 2.5 hours. He left the job area clean after. We've had a couple of heavy rain since the work was completed 2 weeks ago and there's been no problem. Of course, Crackmasters has a transferable life time warranty on their work. I would highly recommend the company.

Approximate cost of services:
$495.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Glad we could help out Phillip!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Crackmasters

Crackmasters is a Canadian company with over two decades of experience servicing the Greater Toronto Area (GTA) with professional and highly affordable solutions to home foundation problems. Crackmasters is highly skilled and experienced at repairing all types of foundation cracks, wet basements, wet crawlspaces, leaking window wells, weeping tile systems, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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