Ener Tight Windows & Doors

Good day, I am so happy your "PRIORITY URGENT" request resulted in a van with 2 men showing up to my home and after 5 mins of looking at my faulty windows, they decided that;
1. The windows were installed with screws that were too small
2. They did not have the right-sized screws in their van and needed to order replacement parts.

They ensured to me that they would get the right screws and fix this problem in a week.....

THAT WAS JUNE.... IT IS NOW OCTOBER!!!!

We spent an enormous amount of money for you to change the windows in our home. So far you have installed substandard windows and refused to repair the damage you have done.

My windows are still broken with NO end in sight.

IS THIS HOW YOU TREAT LOYAL CUSTOMERS????

Please resolve this issue ASAP, or I will SUE your company for breach of contract on our "LIFETIME guarantee" and I will make it my mission in life to tell my story of your HORRIBLE customer service to every internet site I can find and the better business bureau.

I will make it my purpose in life to ensure NO ONE orders windows from you and goes through the same nightmare my family has been through.

I am giving this company a chance to make good on their professional name and our contract made in good faith!

I leave this for your consideration,
John Schreuders

Great experience, we are very satisfied with the window and doors purchased. The installation was done very cleanly, quickly and professionally.

Amazing craftsmanship, and client experience focussed. Super impressed with all aspects of the service form consultation, quotation, right to installation and customer service. Highly recommend.

Right from the start, I was impressed with Ener-Tight. All questions and concerns were answered to make proper decisions. My ideas and styles I preferred were taken into consideration and I wasn’t rushed to decide styles etc.
The crew installing windows and doors were very professional and worked as a team throughout the process. They took their time and genuinely cared about the finished product and workmanship. They had my interests in mind when installing and asked my opinion and made suggestions. Very impressed with end product. Turned a 30 year old house into a modern and more efficient dwelling.
Thank you Ener-Tight

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Did a very good job and was all done in one day
And recommend them to anyone else needing that service.

Recommended by a neighbour. The owner of the company was delightful, tried to save us money, was not at all pushy. Because of this, we had complete confidence in him and his company. The work crew were very polite, efficient. Careful and vacuumed after the work was done. They gave us hints on window maintenance and how to hang window coverings to prevent voiding the warranty.
We couldn’t be happier with this company.

They were 6 weeks late on my installation and came to install while I was having surgery for a heart transplant. This company installed a new door, we had a $450 lock that disappeared during installation and they took full advantage of my wife and her distractions. Stay away from these people.

I have been dealing with Enertight Windows for over 30 years; first in my condo and now in my house. The product and service are first rate. I highly recommend this company.

From the moment of the sale to the final installation., everyone was professional. Much to our surprise, when the installers replaced our windows, there wasn't any insulation which they installed and went beyond and above to please us, including their cleaning up afterwards. I would recommend them to anyone.

I found out through a friend of mine who had their windows replaced.

Colette

We had all 21 windows plus a patio door replaced by Ener-Tight. I was impressed with the company right through the process, from quoting through to installation and follow-up. The crew was professional, skilled, hard-working and friendly and they were happy to fix the few minor issues we noticed along the way and the manager kept in touch along the way and dropped by during installation to see how it was going. The new windows and door look great and work well. An unexpected bonus is that it's noticeably quieter inside the house now with the windows closed. The job was just completed and everything seems perfect, but I feel I can trust them to fix any issue that might come up. The final price was close to the lowest of the three quotes we got and I'm very happy with the process and the results. Highly recommended!