High Efficiency Cooling & Heating Inc

I've used High Efficiency twice now, both times I've been so pleased with their service. The sales rep Rocky is a super nice guy, and was very thorough when explaining our options. The technicians were quick and tidy during the installation, and the price was very competitive. I highly recommend this company.

I recently purchased a new house. I was in the market for a new AC unit. After speaking to several different contractors, I came across Rocky Wang. When we started to talk he made me feel really comfortable. He was very knowledgable about his products and all the services. The day the service had taken place Rocky was present to make sure everything went smooth. Thank you Rocky for all you've done.

Rocky Wang and team replaced ductless ac in our home, trustworthy, honest and very professional. Theinstallation was top notch and the team left our house spotless. I highly recommend Rocky and team, after many frustrating discussions with other providers they were a breath of fresh air.

I am very satisfied with their service, especially with the service that salesperson Rocky and other gentlemen Mr.Lu provide me. The first time Rocky came to my house, he wasnt sure if i would give the business to him, just because of my new townhouse's structure( you have to put air conditioner machine on the second floor deck instead of the back yard). but he was still very patient to explain to me how to install an air conditioner and what i was suppose to do and to be careful if i go with other companies. however, after couple of hours we finally found a way to resolve the problem.

And just because of my new house's structure, Mr.Lu spend more than 6 hours in my home to install the air conditioner on without any attitude.

like their staff , and their professional skills, i will go back for sure.

I picked this company based on the reviews I saw on Homestars.ca. It turned out to be a great choice.

High Efficiency Cooling & Heating Inc. was the first and only company I contacted for a quote. Rocky Wang who came to give me an estimate was so detailed and professional in his presentation that I was impressed enough to sign with him right then and there.

The installation was slated for a few days later, and the crew showed up punctually, and they did a good and clean job.

One note to point out here. I first called them at the number on their website and left a message with the receptionist who said a salesperson would call me as soon as possible. I didn't get a call that afternoon or the next day, so I emailed them around midnight the next night. Rocky returned my email almost immediately, called me first thing the next morning and scheduled for an appointment for the next day. As mentioned before, he was very detailed in his explanation. His after-sales service was also excellent. He arranged for the company's technician to come over to check the system when I called, and then he showed up himself. I find that very reassuring since he was the one I dealt with when I bought.

My old AC failed, and I had a bad experience with the company that installed it. That's why I searched through Homestars.ca this time to pick a different company to install a new AC for me. Neither Homestars.ca nor High Efficiency Cooling and Heating Inc. disappoint. I am very glad I found them, and I would recommend that if you deal with this company, ask specifically for Rocky.

From Rocky to every worker sent to our home we were very satisfied with this company. They did a great job with a reasonable cost. Rocky spent so much time with us to explain the different between models and help us to decide the best combination for our house. The new AC and furance were installed in one day and the installers were so professional. We would not hesitate to recommend them to anyone.

I finally decided to replace my old furnace. I contacted High Efficiency, Rocky Wang came over and provided me with very honest and great advice. I spoke to him a few times he was always courteous and very knowledgeable. I did alot of research and had three other companies bid for the job but after speaking to Rocky I knew I had found the right price plus great service.
I decided on the Infinity 98 and my house has never been this comfortable.The installation took a day including a chimney liner. They did a great job and after the job was completed my house was left clean and tidy. I recommended them to my father who went on to purchase an AC from them.

My hot water tank cracked on the 31st December 2012, and the furnace room was filled with water. Called many companies and hoped that someone can installed a new one for me as soon as possible. Neither there was no one pick the call nor they said that they won't be available until the 2nd of Jan., which is after the holiday. But when I reached High Efficiency Cooling and Heating, they gave me the price through the phone and promised to installed it right away. Few hours later, High Efficiency's installers arrived. When they arrived, they didn't push themselves to install it right away; instead, they discussed very thorough how are they going to run the vent for the tank. Since my furnace room is located in the center of my finished basement, which increase the job difficulty, so I expecting them to charge extra, which was agreed during our previous conversation. OMG, because of the flooding, because of tiny furnace's room, because of the finished basement, ........ etc., they do have to spend extra hours. Finally, they did a magnificent job,and clean up the place. They take my cheque without charging me ANYTHING extra. I am really happy about their workmanship and the way they treat their customer.
Last week the temperature rise, it was so hot and my AC is not working properly. I call High Efficiency to get me a new one, just like last time, they were here within 12 hours. I really appreciate the way they treat me, when they said that they will be here within 9 to 10 am, then they were here before 10am. Thanks High Efficiency.