Telsco Security Systems

$59 was the cost of the upgrade to the new digital system. My monthly fee went up but I figured it was worth it. System didn't work all that well. Telsco kept sending their very excellent technician to troubleshoot- to no avail. Not only did Telsco not charge me the upgrade fee for as long as it took to fix, they replaced the entire system- no cost to me. The office response was amazing and their technician was his usual amazing self when he came to install the new system. Telsco Security has a customer for life. They were and remain absolutely superb. Highly recommended.

Kam, the installer, was great. He was on time. He was thorough and patient explaining system operation. Polite.Respectful.

I just wanted to commend the two techs that were at my place installing the alarm system.
They were professional, courteous and kept cleaning as they went. I wish there were more companies who had these kind of employees.
They were patient in the training and seemed to be in no hurry and made sure that I understood everything before they left.
You have a good couple of guys there.

We had an existing TELSCO wired security system installed five years ago by the builder, and decided to upgrade the system with cell phone control. The sales are professional, and they did not push you sign the contract. They finished the upgrade installation in two hours, and the technician also spent one hour on training how to use the new system. When I have questions, they answered it right away. The sales, custom service and technical support are all great. We are happy with the service TELSCO provided.

Telsco customer service was excellent understanding and accommodating my specific security needs. Installer was on time, clean, and thorough. Given the complex nature of my install, the technician did not hesitate to ensure every aspect of my install was exactly as promised. The system has worked perfectly since install, which is worth its weight in gold, and the fact that the monthly rate is less that my previous provider with only a 1 year contract is just icing on the cake. Highly recommend Telsco to anyone considering home security.

Telsco is a very professional company that still makes you feel that your business is important. You will always talk to a real person who cares when you contact them and they go above and beyond to make sure you are satisfied.

Lots of miscommunications between customer and the office. I think they would be great if someone would step it up in the office. It is very frustrating as a consumer; however, the technician who came to do work worked quickly and efficiently.

We've been with them for over 15 years. They were good in responding to our concerns and updating the system when required at no charge. Appreciated the support to date.