Handyman Connection Ottawa

Handyman Services
Ottawa ON K1Z 8B5
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Handyman Services
Handyman Connection Ottawa
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93%

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Reviews for Handyman Connection Ottawa

Average customer rating:
9.3 10 (163 reviews)

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Jeff Stone in Ottawa
Jeff Stone in Ottawa
5 reviews OTTAWA, ON
2/10

Various small tasks around house

I hired handyman connection to do various tasks around my house. This included repairing interlocking brick on porch, fixing fence in back yard, and replacing hose bib at rear of house. The repairman quoted all the jobs and was hired but was very unreliable as to showing up on time, or at all. I made the mistake of paying before all work was complete and after I complained to the company's management the jobs, which should have taken about 4 hours were completed 8 months later. It was not a good experience.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Hi Jeff,
I'm surprised by your comment as we never accept payment before any work is completed. Perhaps it was another company with the word "Handyman" in their name. In fact it is even printed on our Estimates and Invoices that we only collect upon completion of the work. As for your other concerns re:timing, that is the number one reason we don't accept payment before starting work, we want to remain your top priority. I recognize that this response is 3.5 years late, but Handyman Connection is under new management and I'd like a chance to win your business back. Feel free to call and ask for me, Jeff.

Julie L in Kanata
Julie L in Kanata
6 reviews Kanata, ON
8/10

Electrical, hot tub base, patio stairs, miscellaneous

Handyman Connection is great! We've used their services several times over the past year in our new home. Twice their handymen gave us advice on how to fix issues free of charge! We've also used them for major electrical work with good results.

The only reason why they don't get a perfect rating is the work of one of their handymen, Kees/Casey. If you call HC and are told that he will do the work, make sure to ask for someone else!!! He was supposed to put in a spa base for us and make changes to our patio stairs. Well, he did both of those things, but the spa base is not level, and the stairs are now higher than they are wide!!! (Luckily, HC has agreed to honour their warranty and sent out another handyman to fix his work). Plus, he speaks with such a thick accent that we gave up trying to tell him what was wrong! We really hope that HC will find someone else to engage in his place.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for taking the time to post a review about our service. I am glad everything went well and you were pleased with the end result and our service overall.

denis zborowski in Orl
denis zborowski in Orl
1 review Orl, ON

First Review

9/10

replace siding and plywood on exterior wall

The company was instrumental in getting contractors to do the work. the contractors, including the carpenter, the siding installer were top quality. I used them again to do some parging on cement around my foundation as well as replacing bricks under my upstairs windows. I would use them again.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for taking the time to post a review about our service. I am glad everything went well and you were pleased with the end result and our service overall.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Handyman Connection Ottawa

When it comes to your home improvement projects our craftsmen have the expertise to get the job done and done right. Each one of our craftsmen has over ten years of experience and have all gone through a thorough background check. Handyman Connection of Ottawa's team of professionals is passionate about taking your home improvement dreams and making them a reality.

CATEGORIES
Drywall Contractors and Handyman Services
WEBSITE
http://ottawa.handymanconnection.com/
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Cheque, Visa, Mastercard, American Express, e-transfer
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Written Warranty
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