First General Services

Fire & Water Damage Restoration
Whitby ON L1N 8M2
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98%(20 reviews)
99%(38 reviews)
98%(20 reviews)
99%(38 reviews)
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56%

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Reviews for First General Services

Average customer rating:
6 10 (38 reviews)

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Private User
Private User
Private User reviews Whitby, ON
0/10

If this is an insurance claim make sure they're not the ones that the insurance company chooses

When I had water damage they were there to do the emergency work. as soon as it came to restoration, they were no where to be found. They don't return your phone calls, they don't answer emails.

They will take a week to answer a simple question and they do this because they're hoping you get frustrated enough to take the payout so they won't have to do the restoration.

I really have nothing good to say about them. After two months since they did the emergency work, I asked my insurance company to dump them and go with someone else. I'm hoping the new contractor is better than these guys.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Marrie in Windsor
Marrie in Windsor
1 review Windsor, ON
10/10

Flood Damage

Workers were great! Hard working - friendly - answered our many questions - when they said a day and time they were going to be at our home - they were on point -
Well done job - fast - efficient - would highly recommend!!!

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Titia
Titia
2 reviews Brampton, ON
10/10

Driveway developed sinkhole in February. Need to be dug up and pipe repaired. Afterward the driveway was rested.

Driveway dug up and leaking pipe fixed. After resting the driveway it was restored with gravel and ashfalt

Approximate cost of services:
$10,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for trusting First General Services to repair your driveway! We are glad to hear you were satisfied!

Happy H.
Happy H.
1 review Whitby, ON
8/10

Steam clean rugs and replace patio door

The work and professional attitude at First General in restoring our home after the break in was amazing. The on site service technicians were great in explaining what needed to be done and how long it would take.

Approximate cost of services:
$5,500.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much for your kind words! So happy we could assist you!

linfang620
linfang620
1 review Markham, ON
10/10

Change Front door

It is a very good to change the front door
and paint it,all the work very profession

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much! We are pleased to hear you were satisfied!

Isaiah M.
Isaiah M.
1 review Toronto, ON
10/10

floor re-tiling

First General re-tiled my floors in record time. Staff and contractors were very professional and the quality of work delivered very impressive. I highly recommend them and will certainly be using them in the future for home renovations.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

Thank You so much for your positive words.
At First General Services G.T.A. we strive to ensure all our customers are completely satisfied with the services provided.
Your feedback is appreciated and critical to our journey of continual improvement.
Ken Beacham

hockey.house
hockey.house
1 review Brampton, ON
8/10

Kitchen renovation

Need to update kitchen. New sink, stove, fridge. Possible open concept. More cabinet space. New floor

Approximate cost of services:
$6,000.00
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Wang Y.
Wang Y.
1 review Mississauga, ON
10/10

Basement water damage

First general did an excellent job dealing with the water damage that occurred in my basement. They arrived quickly during the emergency services and were able to dry the home very quickly. I was also very satisfied with the quality of work during the rebuild phase. They were very professional and a pleasant company to do with.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Wang for your review. First General appreciates it.

Darren
Darren
1 review Mississauga, ON
10/10

Water damage - bathroom/hallway

First General provided a top-notch service to repair my bathroom and hallway. Everyone was extremely professional and welcoming which made me feel more comfortable with the whole process. It was a pleasure working with such a professional and efficient company. I would highly recommend First General.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Darren for your review.

mojolisa
mojolisa
1 review Whitby, ON
10/10

Basement

Leak in the basement required work and restoration to walls and floor. The restoration has not yet started but all experience with them so far is wonderful

Approximate cost of services:
$10,000.00
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Company Response

Thank you very much for your review. First General appreciates it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about First General Services

For over thirty years, First General Services North America has been the leading choice for property damage restoration services of property owners, insurance companies, policyholders and property managers during times of crisis and insurance claims. First General Services’ members honor their commitment to you, our customer, because meeting your expectations ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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