After returning from vacation and having a delayed reaction of multiple bed bug bites, I became overwhelmed with paranoia and fear that I may have brought the nasty pests back home with me. After tireless research, I decided my best course of action was to have a dog search done.
I began comparing companies and settled on Purity Pest Control, which had also been recommended to me through a media source. I spoke with Mike on the phone, who took the time to emphatically listen to my fears and concerns. He was patient, understanding - and best of all, humorous. When you've lost night after night of sleep in a state of overwhelming anxiousness mixed with regret, having someone who can make you laugh is a blessing.
Mike was very flexible and accommodating in scheduling me in. Mike arrived with his absolutely beautiful dog, Radar. I am terrified of larger dogs, but Radar was nothing short of an angel - absolutely gentle and kind. Mike and Radar conducted an extensive search of my condo apartment, and as they did this, I waited in the kitchen praying that the news would be good. As they completed their search, Mike assured me that Radar found nothing. He even showed me a safe demonstration as to Radar's unique talent in accurately detecting bed bugs. He was even kind and patient enough to check through items I brought in from the balcony just to help alleviate my anxiety.
Mike is truly an intelligent individual with vast knowledge regarding bed bugs and pests, but more importantly to me, he is an individual who has genuine care and concern for his clients and their wellbeing - this isn't simply a business for him or a sale, but rather, a way of truly serving and helping others during an emotionally difficult time.
Before leaving, Mike gave me some wonderful tips as to how to best protect myself against bed bugs while at home and during future vacations. This was by far the best money I have spent to date - the peace of mind that Radar and Mike gave me is priceless. I am hopeful that I will not need to call the dynamic duo anytime soon due to a scare, however, I will definitely be using their service again when I decide to purchase a new property just to ensure that I am not buying something I did not bargain for! I'm still in touch with Mike, who is always willing to help provide advice in any way he can. Truly, an amazing person!!! A million times, thank you Mike and Radar - you two truly are the best. I will always recommend Purity Pest Control without hesitation!