Carleton Refrigeration Heating & Air Conditioning Ltd

We reached out to Carleton Refrigeration in May to have central air installed in home. The staff at Carleton were amazingly accommodating through a few delays (entirely our fault) and issues getting the equipment (Covid's fault.)

The office staff were friendly and responsive, and answered our questions quickly. Booking the installation was painless, and they were able to come out much sooner than we had expected. The gentlemen who came out to install the unit were professional and efficient.

The unit itself works great, we've had no problem keeping our house comfortable on hot and humid days. We were very impressed with Carleton Refrigeration and are happy we chose them.

Amazing service.....hottest day of this summer and my A/C stopped working. Called Carleton Refrigeration and they sent someone out same day. My system was due for it's 2 year tune-up, so they just charged me the fee for that. The guy that came was super friendly and answered my questions

This is an amazing company - from the initial meeting with Brad when selecting equipment for my new home to Michele, Josh, Jared, Patrick, James, Lindsay, and the others who have provided service to my home - the level of professionalism has been stellar.

I would definitely recommend, with complete confidence, Carleton to anybody who was seeking an HVAC service provider.

Pleasant Fast install on a Hot day met and exceeded expectations Would deal again. Workers and Service personnel properly equipped and attired. did covid protection so no worry about them

Carleton Refrigeration just installed our central a/c. And not a moment too soon - just before the heat wave hit. They had given us a quote 18 months ago and although I expected them to revise it upwards (due to increased costs) they stood by the original quote. They even moved our installation date up as my husband has a severe respiratory disease and my 93 year old mother lives with us.

The young men who came to do the installation were courteous and professional. They were very good about Mom's sensitive hearing and would warn her before they made any noise that might upset her. Having never had central air before I had LOTS of questions. They very patiently answered them - even the really dumb ones! They did a good job of cleaning up afterwards. The office staff too are all very polite and professional and helpful. Kudos to the entire team! ⭐⭐⭐⭐⭐

I would highly recommend Carleton Refrigeration (they do our furnace too and have for years).

My family has been dealing with the company for more than 10 years and they have always been polite, professional and the work is always done correctly. My new central air was installed in about 4 hours and I am very pleased with the job. The installer was very knowledgeable in his field.

Fantastic diagnostic session. The technician is professional and knowledgable. In his short visit he identified that there was only a small adjustment issue with my AC and I am glad that I know I do not need to spend huge money on repair.
Was worth the cost for sure. Definitely recommend them.

Definitely recommend!

The technician showed up on time and was in and out in a timely manner. He was professional and polite. I was also very impressed with the COVID-19 precautions the company has in place.

We are never disappointed with the great costumer service!

I called this morning with a furnace problem - a water leak. Alisha arrived, diligently looked for the source, and was not satisfied until she had found a minute crack in a manifold. I am a long in the tooth airplane mechanic, and was very impressed with her work ethic and cleanliness of the job site. The follow up by In house staff was very professional. I will definitely be recommending Carleton to friends and aquaintances, and becoming a regular customer.

Yes they were quick to come out but they were here for less than 1/2 an hour. Cost us over $228. Got the furnace going but it quit in the middle of the night causing my house it be 16 degrees. They quoted us over $1200 to put a new motor in plus the $228 we had already paid.
Very frustrating, as we had the part replaced and installed for $500!!!!!! Explain that???? Would not call again, not even if we had no heat.