Air Flow Heating & Cooling Ltd

My AC wasn't working, I had the guys from Air Flow in during the winter when my Furnace wasn't working.

On the hotest day of the year Mohamood make some time to fit me in later that day. On time, ordered the part for me a few days later fixed the problem.

Not only is he a professional he is honest and gives the customer options, a quality you dont find very often in the Contracting field.

Its a love hate relationship, I hate to call him when I have a problem but I know he will fix the issue in a timely manner.

Our furnace was installed in one of coldest day of wintewr. The technician from Air Flow was on time and did an excelent job.He did cleaned up after finished and explained system operation in a simple way. He also gave me some tips for air filter cleaning, drain hoses which as he said mostly make problems.
I am very satisfied with the job and Air Flow and will recommend them to all of my friends. What a great job!!!!!

"A very pleasant experience in such a short notice! After the initial call, we realized that the sales rep was very honest and helpful...... My husband and I were very impressed with the quality of work and the level of professionalism that was carried out throughout our dealings with Air Flow. "
Sharry Distefano, Mississauga, ON

I wasn't pleased with the service. He showed up late in the afternoon instead of mid morning as promised. He turned off my pilot light without asking, the welding that he did during the day set of the CO alarm in the house and I was up all night waiting for the inspector to show up. The part that was replaced seemed perfectly okay except for the cap tubes and those should have been easy to replace. He didn't want to explain any of his diagnostics and kept me out of the area where he was working due to "safety concerns. Also tried to sell me a brand new A/C unit and overcharged on diagnostics and didn't roll it into the repair cost when all was said and done. (diagnostics took all of 5 minutes and 40 minutes of him talking on his cell phone) when he was leaving he informed me about the pilot and recommended that I buy a new furnace, and get duct cleaning because it would increase "performance." Also I felt the swap was sloppy. The new coil was slightly bigger and they used aluminum foil tape to seal it up. Not sure if that's "wrong" per se but it looks like crap.

On the other hand the air conditioner IS working. I'm not sure that it's as good as new but it seems to be good enough for now.