Canada Fences

Fences & Gates
GTA West ON M5A 1A1
Write a Review
Write a Review

Recommended Professionals

73%(3 reviews)
90%(105 reviews)
73%(3 reviews)
90%(105 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

83%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Canada Fences

Average customer rating:
9 10 (33 reviews)

Sort by

Igor I. from Vaughan
Igor I. from Vaughan
1 review Maple, ON
10/10

Fence Installation

I cannot comment on feedback from others but I can speak from my own experience. I am very pleased with the fencing project Terry and his crew just finished in our neighbourhood. The price was right and attractive. The guys worked hard to finish the project ASAP. Terry was nice and patient to listen to our (at times) crazy requests and either tried to accommodate for them, when possible, or provided us with alternative options. I would definitely recommend Canada Fences to others and surely would do business with Terry again.

Approximate cost of services:
$2,000.00
Was this review helpful?
Dre from Vaughan
Dre from Vaughan
1 review Maple, ON
1/10

Fence

Do NOT use this company! Our group of neighbours used them to install fences under three years ago and the fences are already falling apart. One neighbour had an entire section of fence become detached. The top fence boards are warping and are pulling away from the fence posts. The company has been unresponsive to calls and emails (not just from me but from other neighbours too) requesting they come and repair various issues (fence, gate). One neighbour was told they'd come by to see what needs to be done and nobody showed up months later.

These guys do not apparently install quality,lasting fences and they apparently don't stand by their work and provide follow up within the warranty period. The fence will look good after installation but it won't last. Terry was good to deal with when the project was underway but now he is MIA. Beware!

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Hi Andrea
Your fence has past its 2yr warranty period, but despite that I would've come by on the principle of pride of workmanship BUT after recieving very aggressive threatening voice messages and emails from you and 1 other neighbour in this 12 house project I believe it was, I did not feel like I should subject myself or get myself involved in this hostile environment......You want something for nothing and your ruthless tactics to hurt my business with this 1 rating and content of this review prove once again I encountered a few bad apples sort of speak.
I will say in my defence regarding your fence that we installed, that it did hold together for almost 3years without incident or call from you, we must of done something right. I feel something changed in the land itself to pull it apart ( perhaps a flood) as you do have drainage in the middle of all the properties, perhaps it over flowed, completely saturating the land resulting in shifting the posts, like you describe, the post aren't heaving but pulling apart, also most definatly it would've shown problems sooner going through almost 3 full years of rain,freezing temperatures and hot sun, had we installed incorrectly as you claim. Regarding warping of wood I have no control over how wood will react it was perfect when we left. Pressure treated wood does expand and contract according to temperature. I will conclude by saying, I love what I do building Quality fences and decks also the long lasting relationships I have made with customers which include a few celebrities referred by happy customers which I've had the privledge to work for.

Lesley Henderson from Newmarket
Lesley Henderson from Newmarket
2 reviews Newmarket, ON
10/10

Fence Repair

I would like to take this opportunity to express our sincere thanks to the owner Terry Robinson and his crew for the great job they did on the repair of our fence. From the time Terry sent us our quote to completion he was nothing but professional. It was a pleasant experience to work with someone who follows through with everything they promised and even a little bit more for the price quoted. Terry, your crew were very dedicated, hard working, friendly and very respectful of our property. They cleaned up the property and took away all the old debris. I would not hesitate to highly recommend Canada Fence to anyone. Thanks for a job well done!
Lesley and Dave Boyle Newmarket, ON

Approximate cost of services:
$4,000.00
Was this review helpful?
CJ McMurray from East York
CJ McMurray from East York
5 reviews East York, ON
10/10

Replacement Fence

After a winter storm took down our 30 year old fence, and segments of a newer fence, we requested quotes from various GTA fence companies. Canada Fence was chosen as Terry Robinson was punctual, personable, approachable to answer questions, competitive pricewise, and came recommended by contractors I also trust. In addition to the repairs/replacement of my fence, my neighbour erected a new fence elsewhere on their property at the same time. The job was started on time and was completed in two days, on budget, with good quality materials and workmanship, in the manner I asked them to do it in. The contractor who recommended them to me stopped by to inspect the job and was also satisfied. I do not think you can ask any more of a company who does what they say they will do, and what you ask them to do, on time and on budget. I have already recommended Terry and Canada Fence to other neighbours.

Approximate cost of services:
$3,000.00
Was this review helpful?
Ivana Osswald from King City
Ivana Osswald from King City
4 reviews King City, ON
8/10

fence and hot tub frame

Terry was very friendly and it was obvious he was trying to make sure we were happy with the job. I felt his prices were fair, his work was excellent, and when we did have a concern, he dealt with it promptly and effectively. I would certainly use his services again.

Approximate cost of services:
$1,000.00
Was this review helpful?
James Ho from Toronto
James Ho from Toronto
2 reviews Toronto, ON
10/10

fence

we split the cost of a mutual fence with our neighbour.
Terry was very professional. The job was done quickly and the results were great. Would recommend Terry to my friends and family.

Approximate cost of services:
$2,200.00
Was this review helpful?
Jaspal Bhachu in Mississauga
Jaspal Bhachu in Mississauga
2 reviews Mississauga, ON
10/10

Fence & Side Gates

Great Company. Owner Terry Robinson is down to earth person. Offered best price in the market, finished the job in right time, even though his bobcat broke.Crew is awesome.Left my place neat and tidy.While working mistakes do happen, but were paid attention and were corrected immidiately without any hesitation.Good 250 feet fence done in promised time, would reccomend this company to all.

Approximate cost of services:
$10,000.00
Was this review helpful?
Jp singh in Brampton
Jp singh in Brampton
1 review Brampton, ON
0/10

New Fence

Please everyone BEWARE DO NOT EVEN THINK OF USING THIS COMPANY. Do not give a deposit. The owner, Terry and his crew up there with the worst people I have ever dealt with. They are scam artists. I could write a book on this company. My job was booked in July and is still unfinished. We will be finding a reputable company to finish the job. His Crew tell me they have not been paid from long time. Thanks for the info )I think that's why they do a job like that , I hope you get the rest of your money from this horrible person Terry, best of luck in the future. I fell that my experience is typical but needs to be shared in order to protect "other innocent homeowners". Please Everyone Read your contract before you give him the deposit . Over all Canada fence is a very bad contractor. Once the deposit is received they will come up with all sorts of excuses as to why they can't start the job as promised. After numerous research we finally chose Canada fence The price was competitive but the work was delayed and delayed. It Still unfinished...it's a nightmare...do not use this company at all!! That's all.The worst company ever. This message for owner Terry i hope he reads this and other people.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Jp Singh please forgive me but I have no idea who you are, please call me directly and I assure you What you describe has nothing to do with my company Canada Fence. I know there are 2 more company's called Canada Fence, however I am registered as Canada Fence, fully insured, wsib, HST, we try our best to do it right everytime, google canada fence.ca .
Call Me Asap please and let me help you get this straightened out.
Thx.
Terry

terry in Mississauga
terry in Mississauga
1 review MISSISSAUGA, ON
0/10

replacement of fence

terry (Canada Fence) and his crew did a very bad job -mistakes all over and not corrected. terry is not responding. I am very unhappy about this.
His reputation is now questionable.I have taken more then 30 pictures of his screw-ups but I can only show you 5 - because thats all I am allowed on this site - if you want to see them all you may contact Home Star for my E-mail.Part 2- Every picture depicts the true wokmanship of Canada Fence. Picture no.2 shows

one end of my fence were Canada Fence installed a 2x6 instead of a 6x6. The other end of my fence attached to an existing neighbors fence witch is a 4x4.If you ever saw shoddy work - this one tops the cake. Pictures always tells it like it is.

Approximate cost of services:
$6,500.00
What could this company do to improve their services?
Use professionals to do the work.
Any advice to offer fellow homeowners facing a similar project?
Dont make the same mistake I made by paying them in full until you are completely satisfied.
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Unfortunately its glaring to me that we can't make you happy Terry, we did try very hard and I felt when you fully paid your contract, also your wife made us the delicious brewed coffee and you bought my team Pizza at the end of the job, was an indicator we did good by you.

I was there when you supervised the construction of your fence which I was totally fine with and perferred in this case, as we strive to make our customers happy.

My notes also show me that we sent one of our most experienced guys to work with you at your request to addresse the slightest concern of yours which he did addresse and yet we still can't score over a 0 in your opinion.

Also I should mention that I personally came to your property the other day, I took some pictures and I really don't see where we can improve on this simple and uncomplicated fence style as you have no gates by us.

When we just recently spoke on the phone after reading this review you were very emotional with me and I'm not clear what it is your looking for.

All I can do at this point is wish you well and thank you for your business Sir.

Part 2

Ok, for all those reading this post "know this" 4 out 5 pictures on this review are false as we only installed 6 by 6 posts everywhere and 2 of the four pictures have 4 by 4 posts which are not mine, we left no shoddiness. If you wish to see the real pictures of this fence please message me and I'll be happy to share. My other reviews are a clearer indication of Canada Fence work that we deliver.

Thank you have a nice day !!

Parv
Parv
8 reviews Toronto, ON
9/10

Fence

Terry and his crew did a fantastic job working in a very tight space. They handled the tear out of an old deck, excavation and the installation of a new fence. I’m very satisfied with the end result and would highly recommend these guys.

Review has 2 previous versions
Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Fences & Gates pros in East York?