Alberta Carpet Cleaning (Edmonton)

Needed two area rugs cleaned, one after several years of being in our family room. Between pet accidents, people spilling things, dust, dirt and moving to a new residence, it needed done. That rug had the special BioTreat done and truthfully, it now has no smell. Perfect!!

Both were picked up and delivered by very good technicians who explained things to me. And Hayley and Kaitlyn were both very attentive to what I wanted.

This was my first experience in hiring professional carpets cleaners and I have to say that I'm throughly impressed with this company and its values which include quality of service and customer satisfaction.

My dog had an accident on our carpet and after trying to clean it up I decided to call for backup. Their service was offered the very same day and the technicians were friendly and "welcoming". They were quick and efficient, mindful of my dog and sleeping baby. All and all they did a wonderful job!

Well, turns out my dog was still "under the weather" and made another small mess on the same carpet the very next day....uhg! I called them back to see what would be my cheapest option for a "spot clean". They lady I spoke with was very sweet and helpful. She emailed her supervisor to see what my options were. Her supervisor called me back the very next morning and kindly offered me a free cleaning service. This was completely unexpected yet very much appreciated.

This is a company with its priorities aligned. I would highly recommend Albeta Carpet Cleaners and will be using their services again!

They came cleaned and were fast friendly and professional! They cleaned our carpets and removed the stains in a timely fashion. They phoned when they were on their way and were on time from when the appointment was made! The cleaner wore indoor clean shoes while inside and took them off and put on outdoor shoes everytime he had to go outside which was a few! Excellent company and workers all around good team we would use them again and again!

I am terribly disappointed to receive a call this morning from this company to cancel my
Appointment this minute. I had everything organized and the tenant moving in , unfortunately this is now being rescheduled for next Saturday which completely disturbs my schedule. Their tech is sick, the manager is unwilling to compensates horrible customer service!!!

Got my couch from brick recently cleaned and arm chair. They did ok job on arm chair but ruined my couch. Steaks everywhere it looked better before with few stains on it. The sent 2nd technician after I complained, he made it look little better but still looks horrible. I am waiting call back from manager.

This is the worst Company EVER! I will never use this Compnay again. Don't waste your money on these guys. Stain Guard they provide is crap! Disappointed with this Company

I am very dissapointed In the service I recieved. The man who came to do it was very polite and nice however my carpets look like I could have done a better job with a bissel from Walmart. It was not worth my money at all and I am a very unhappy customer

They arrive at 9:00 am and completed the work at 12:00 pm. They are very punctual and very carefull. After they were done, all of spots were removed and carpet was deordarized.

Very poor job. Our area carpet still has all the dog pee stains on the back side.
The first time I cleaned one pee stain with my 80.00 bissell carpet cleaner and it was perfect.
Coming back from our vacation the dog peed several times on the carpet so we took it to ACC. The carpet still has all the stains on the back side. It's a deep shag area carpet so as far as we can tell it looks like they sprayed a deodorizer on it and that was all.
In our opinion the job was very substandard.