Cloverdale Moving Vanlines

We just moved from Vancouver Island to Cochrane Alberta and used Cloverdale Moving. This was the second time we have used them. We used them again because they do a great job and do what they say they will. Their prices are reasonable but most of all we trusted them to deliver our possessions on time and without damage. And in both cases we couldn' t be happier. We don' t usually fill out reviews, but felt compelled to do so in this case. We would highly recommend this company for your moving needs.
Loren & Marlene

Our family had to move to Prince George from Vancouver because of my husband work. I had so many questions to ask before and after making this big move but everytime the Cloverdale Moving staff helped me through the process by email and also by phone. He explained every details of the moving process!! Also they packed and loaded my stuff very nicely and told me not to worry for losing or getting my stuffs mixed up with others. The staffs helped to place everything on each room although our new house had three floors. I definitely will recommend the Cloverdale moving to others and if I have to move back to Vancouver I will call the Cloverdale moving right away to schedule for our next move!!!

Angelo and his team at Cloverdale moving were amazing, and I would absolutely recommend them to anyone I know who is moving.

When Angelo came to my home to give me an estimate, he was courteous, respectful, and helpful. He was willing to spend some time with me, and he was honest with what my expectations were. He was also very flexible with what my needs were, as I was not intending to move everything, and what I was taking/not taking changed quite a bit during the course, while I navigated a stressful move alone with my 2 year old son.

Selma, Angelo's assistant at the office, was gracious and understanding, and on the day of the move, the moving team were efficient, polite, and professional. I'd like to also add, that Angelo is an incredibly hard worker!

Cloverdale Moving became my greatest support and allies during a very stressful time, and I was incredibly grateful for their expertise and service. I feel very lucky to have stumbled upon them, and I will definitely use them again.

Thank you so much for everything, Angelo, your patience and willingness to help us out meant so much!

I was nervous picking out a moving company for my long distant move from the Lower Mainland to Victoria. In the end I selected Cloverdale Moving. Initially I was hesitant after booking them as when I had questions, I didn't get a call back promptly for a business. Their machine always picked up and Selma would eventually call back or I'd have to call again the next day.
This move was quoted by weight, not time. I was quoted for an average one bedroom apartment. I knew I didn't have an average one bedroom apartment and told them this, but still nobody made a visit to do a more accurate quote.
August 1, 2017 on my moving day, Angelo and his partner arrived on schedule which was great. Both guys were very nice and friendly. It alarmed me that a very large piece of furniture would be moved out on a dolly by one guy. Even smaller items like my coffee table was placed upside down on a dolly with several other items stacked all over it and then wheeled out by one guy. Although this may seem very efficient, I realized at the time that because time is not being billed, they moved extremely quickly, which was very rough on all my belongings. My entire very large one bedroom was loaded up in less than an hour. I was stunned.
My entire life belongings were now in their care until August 3rd, sitting on their truck with the possibility that everything would be moved off that truck into a locker if that truck was needed for another move. The truck was weighed at a weigh station after they loaded it. The price came in at almost twice the average one bedroom apartment. Surprise surprise. I expected it would happen, but not that much. I was told I could pay with my Visa, then upon arriving to load my stuff, was told I had to pay cash. This was over a $2,000 move. I called the next day to quote my email and they relented and allowed the visa.
Angelo, his wife and young son showed up on August 3rd to unload my belongings. His partner was not available that day which really surprised me. I didn't think I paid to have a young boy unload my stuff. He was a very nice boy and very helpful. Angelo's wife was strong and very nice too. Great family. The first thing I noticed was my mattress and box spring were now strapped to the tailgate of the truck instead of being inside as they were when the truck left Burnaby. The biggest problem was that the mattress was on the outside of the box spring with a tie down strap digging into the middle of the mattress, so it was hanging over the strap causing the mattress be damaged. My bed was fairly new, so this upset me. There was some obvious juggling around to accommodate another persons belongings in the same truck.
After Angelo and his family left, my partner and I unwrapped things. The mattress definitely suffered, most wood furniture items had small scrapes and scratches and my brand new $4,000 leather sofa was damaged in a very small but critical area on the arm. The sofa was wrapped by a friend of mine with 4 moving blankets and then completely shrink wrapped. He does this for a living and did an awesome job on it.
I called Angelo to let him know about the damage to my sofa. He said it probably wasn't packed properly, so that would be the cause of the damage. The area of damage was covered by a blanket and now ripped shrink wrap. It was very apparent it had been dragged/dropped on the ground. The damage was like a carpet burn that scuffed the leather and tore 2 stitches on the arm. Making a claim was not an option as the deductible was ridiculously high. I hired a leather repair person to fix the broken stitches and Angelo did pay for that.
All in all even though the guys were nice, the cost was double the estimated price and they damaged so many items. Aside from the bed and sofa, most were small scuffs and dents.
I would not use this company again. I just moved again yesterday and used another company and had a much better experience.

Original quoted price was $1890 (GST Included)after asking,ferry charge of $250.00 was added.

Final bill was $4,620.70.
Extra charges where: $1,886.50 (3430 lbs over @ $0.55)
$225.50 Destination Surcharge,
$210.00 Storage (delivered 1 month early)
$158.70 Packing (1 box, 2 plastic bags for beds, 2 blankets)

Arrangements were made to change destination and delivery location. Got a call 1 month early to say my possessions where on ferry heading for Vancouver Island from mainland, it was Sunday morning. I was unable to find storage at this time, Cloverdale movers found a storage unit. They refused to send me key or tell me where the storage unit was until I paid final bill, without inspecting my stuff. Cost me an additional $400.00 to move my stuff from storage to house. On the final Contract Initials where forged in 2 places.
I contacted movers through BBB to move my mom, a number of movers contacted me with quotes including Cloverdale Movers, they gave me a quote for a totally different person, made me LOL. This is why I decided to write a review.

Suzanne's move from Port Coquitlam to Courtenay, BC

From the moment Angelo came to my apartment for an estimate to the moment he and his assistant loaded my stuff up in Vancouver to the moment they unpacked my stuff in Kamloops, they were professional and courteous! Angelo kept me updated continuously throughout the entire process. They were very quick, efficient and careful throughout the loading and unloading process. I would have no problem recommending Cloverdale Moving to anyone who is looking for a superior moving company. Thanks Angelo for making a very stressful situation less so and for being honest, professional and very courteous!

We used Angelo and Crew to move from our sold house in Powell River BC in July '17, they were awesome. Due to the forest fires in the Cariboo, we could not purchase a new home right away, and they moved our furniture into a 40' sea container in Merritt, BC. When we finally were ready to move into our new !00 Mile area home for the 1st of Nov'17, it was an easy choice to use them again. And they were even more awesome. After delivering another Customer's load to Prince George in a blinding snow storm, they drove an empty truck through blizzard conditions on icy, treacherous roads from Prince George to Merritt, loaded our 'stuff', then drove back in the dark to !00 Mile, all in the same day, so they could deliver first thing the next morning. And because we were repeat Customers, they gave us a very generous break on the price. Always friendly, great attention to the care of our stuff, carrying each item to the room of our choice, and all in minus 22C weather. These Guys don't just have my appreciation, they have my respect. Hard working, honest and honourable. They are not just great Workers, they are great People.

My family and I have used Cloverdale Moving Vanlines several times over the years for our moves and they have always had exceptional service. The crews are friendly, and very careful when moving our furniture and go above and beyond to help make moving easy

thank you again
Cheryl
Langley

A BIG 'Thank you!' to Angelo his crew for such a great day!! You guys are so professional, respectful and efficient, not to mention had us laughing all day. Even though it was a local move, moving is stressful, especially when you have a large home ... you guys completely remove the stress and for that, I can't thank you enough :)

I highly recommend these guys to anyone!

Thanks again, Bev

I would like to say Thank you to Angelo, Mike and Assad for making my move a lot less stressful. Great communication from Angelo regarding pick up and delivery of my household goods. Very polite, well mannered and a great sense of humour! Thanks guys, I truly do appreciate your service. I would highly recommend your company!