Vinyltek Windows

Windows & Doors Installation & Service
Delta BC V3M 6M8
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Reviews for Vinyltek Windows

Average customer rating:
8.4 10 (41 reviews)

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J Horner from Honolulu
J Horner from Honolulu
1 review Honolulu, HI
0/10

Windows

In 2007, we ordered windows for our entire house and one of them arrived cracked. Six years later, we have not received a replacement for it. We have been dealing with the head office in BC and are very frustrated at their poor customer service.

Approximate cost of services:
$30,000.00
2 of 2 people found this review helpful.
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Company Response

We made several attempts to provide you with a replacement glass unit for your window over several years.
Broken glass is not warrantied as clearly stated in our published policy , the window quality or performance is not the issue here.

Our recent offer of $100 US was rejected. We were merely offering to help you pay for whatever you have sourced locally to solve your problem. The offer is purely out of goodwill and in no way suggests we are culpable. Once again, broken glass is not a warranty item.

Lori from Toronto
Lori from Toronto
11 reviews Toronto, ON
10/10

Installation

Our family recently purchased an investment property that was long overdue for new windows and doors. Vinyltek has a plethora of products to choose from which is why we decided to work with them. Great customer service and staff.

Approximate cost of services:
$15,000.00
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Company Response

Thank you Lori - we are glad about the experience !

Raj in Richmond
Raj in Richmond
5 reviews Richmond, BC
8/10

Replacement windows

After a less than stellar experience with another competitor, we decided to go with this company to replace a few remaining windows in our home. The cost was a bit higher than the others but we decided to go with this company due to the insight the salesman provided. We feel a dramatic difference in temperature with these new windows, so far so good.

Approximate cost of services:
$3,500.00
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Company Response

Right on Raj - the difference in quality is what we push for. You will feel the difference for years to come.

Elia from Vancouver
Elia from Vancouver
2 reviews Vancouver, BC
10/10

Windows for new House

This was a large project for 25 windows and was revised many times during the design process. The Vinyltek representative came out and verified all the dimensions and this was the only installation where everything fit and everything was delivered as ordered.
The quality of the window hardware is excellent.

Approximate cost of services:
$17,000.00
1 of 1 people found this review helpful.
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Company Response

Glad we stood up to our reputation Elia - thanks for your time and response! Customer satisfaction is our best advertisement...

Andrea Schloegl from North  Vancouver
Andrea Schloegl from North Vancouver
2 reviews North Vancouver, BC
10/10

vinyl windows

Excellent product. Looks great! We did a historical reno. The windows with their large sashes fit in perfectly. The are low maintance and durable. I would recommend this product. Very happy!

Approximate cost of services:
$5,000.00
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Company Response

Thanks for your time and nice words Andrea ! It's good to hear you are happy with your investment.

Donna Toews in Burnaby
Donna Toews in Burnaby
5 reviews Burnaby, BC
10/10

Window replacement

Great service is what makes them outstanding. I dealt with Debbie Ferman and was impressed with her attention to detail and ability to coordinate and accomodate our needs. They provide a very high quality product for a good price as well.

Approximate cost of services:
$4,000.00
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Company Response

Debbie is one of the best indeed - thanks for your time and nice feedback !

Bernadette & Tony from Sechelt
Bernadette & Tony from Sechelt
1 review Sechelt, BC
10/10

Sunshine Coast Ocean Front Home

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My husband and I recently purchased an ocean front property in the Sechelt area. When a close friend heard that we were looking for new windows he recommended that we look at a local company Vinyltek. Within hours of getting our name we were contacted by a Vinyltek sales person who put us in touch with their local representative, Pat Rothenbush of Sunshine Coast Doors & Windows. Pat came out to access, measure and recommend. Within 2 weeks of this process we had the windows delivered and installed. We are very happy with the product and service and would recommend both.
Bernadette & Tony

Approximate cost of services:
$6,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you - we pride ourselves on jobs well done, like this one!! we appreciate your comments...

Mui from Burnaby
Mui from Burnaby
1 review Burnaby, BC
10/10

Windows and patio doors for new house

We needed windows and patio doors for our new house, so I asked around for recommendations. One contractor recommended that, if I planned to live in the house for a long time, I should install Vinyltek windows. He said they might cost a little more than others, but the quality cannot be denied. My brother-in-law also recommended Vinyltek windows. Three years ago, he replaced all his main floor windows with Vinlyltek windows and is still very happy with the Vinyltek windows in terms of temperature and noise in his house.
I went to the Vancouver showroom and a very friendly associate named Peter gave me Stephen’s card. Stephen was very helpful, patient and professional. I changed my mind a few times regarding what I wanted, and Stephen patiently gave me a new quote that very same day. Stephen was able to set up the delivery date I wanted and gave me a very accurate delivery time. After my framers had installed the windows, Stephen stopped by to make sure all the windows were installed properly. My experience with Vinyltek Windows has been so positive that I would not hesitate to recommend Vinyltek Windows and their outstanding team to others in the market for new windows. Peter (renovations) and Stephen (new constructions) are excellent representatives of the company. They conveyed such pride and confidence in Vinyltek products; and their helpful, friendly attitude made me confident I had made the right choice in Vinyltek Windows.

Approximate cost of services:
$20,000.00
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Company Response

Thank you Mui - customers like you are our best reward. We are extremely happy your experience with Vinyltek's sales professionals was such a good one !

Barb in New westminster
Barb in New westminster
1 review New Westminster, BC
10/10

Replacement of Windows

The quality of windows and service was amazing. Great people, great product. I would highly recommend the company to anyone looking to change their windows. The changes we made have saved us money in heating costs and have kept our home cooler in the summer months.

Approximate cost of services:
$10,000.00
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Company Response

Thanks for the kind words Barb. We are very proud of of culture at Vinyltek, its great to get compliments like this. Thanks for your business.

Jackie Barber in Trail
Jackie Barber in Trail
1 review New Westminster, BC
10/10

Patio Windows & regular windows

We needed new windows due to exterior damage. I contacted Vinyltec, someone came out to our place told us about the products, gave us a quote and installed our windows not long after. It was a great experience and the patio doors are lovely.

Approximate cost of services:
$3,500.00
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Company Response

Hi Jackie, thanks for the great review. I just had my patio doors replaced as well and I am loving them. Let us know if we can help you with any future window replacements.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vinyltek Windows

We choose to build the highest quality windows and doors available. Certainly there are cheaper windows available, but we feel that building your home is an opportunity to choose products that will provide the best performance and protect your home for many years to come. When it comes to quality, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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