1 review Surrey, BC Joined 2012/01/08

10/10

Replaced all windows & patio door. Installed in-line fans

Windows & Doors Installation & Service review in Surrey

01/08/2012

Centra Windows gets top marks in my book. The product is so well designed for function and appearance, and the installers Jurgen and Kurtis (and Harry one day) can only be described as fantastic - a well-oiled machine; efficient, co-ordinatied, non intrusive, neat, helpful and FAST. It was a seamless operation! I also commend Gary Robson, the sales rep, for his professionalism. He is obviously proud of the product; he was friendly and patiently explained the process and answered my questions. I appreciated his suggestions and he was most kind and understanding when changes were made. A process I was dreading turned out to be a most pleasnt experience - and I love my new windows!!!!

Job Price

Approximate cost of services:: $11,800.00

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Company Response

That is fantastic to hear that Gary Robson and the installers were able make you have a pleasant experience during the process of updating your windows. They will really appreciate that feedback! I am excited for you to enjoy the benefits of our windows for years to come!

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

John from Mission

1 review Mission, BC Joined 2012/01/04

10/10

Replacement of Windows and Door

Windows & Doors Installation & Service review in Mission

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

01/04/2012

I'm very happy with the high quality product that Centra supplies both in it's windows and doors and how attractive they look on my house. The installers were extremely profressional, courteous and knowledible and were always more than willing to answer any questions that I had. Shayne was very meticulous with the installation of the door while James and Chris knew exactly what they were doing with a great attention to detail. Whatever Centra are doing, don't stop because you're doing a fantastic job!

Job Price

Approximate cost of services:: $0.00

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Company Response

Thank you very much for your positive review John! We take great pride in the way that the installers go about their work and the professionalism they demonstrate. Shayne, Chris and James will all be delighted with your fantastic feedback!

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

theburger in Surrey

1 review SURREY, BC Joined 2011/12/21

10/10

Install replacement vinyl windows

Windows & Doors Installation & Service review in SURREY

12/21/2011

I had Centra windows come into our house and install our replacement vinyl windows. I had had about 6 or more people come to our house to give me an estimate on replacing the windows, but John.Larche was the most impressive. He answered all my questions to my satisfaction. It is not always about the price but the installation process is important as well! I had estimates that were less but the quality of windows and the installation process left a lot to b desired! Centra Windows did a very professional job. The crew that came to do the installation, Kevin and Kevin and Greg, were very efficient and friendly. They always cleaned up before they left for the day and at the end of the job! Their work was very professional! My wife and I are very happy with the job that was done and we are already noticing a difference. There are no more cold drafts from the window and the furnace is running less also! We highly recommend Centra Windows They are employee owned and an A+++ Company. Give them a call!!

Job Price

Approximate cost of services:: $11,000.00

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Company Response

Thank you so much for your review. I am so happy to hear that you had such a good Centra experience and that you love your new windows. I will be sure to pass on your kind words to John, Kevin, Kevin and Greg. Every month we draw a name from one of our customers who took the time to write a review on Homestars. You have a chance to win a $50 gift card. Could you please send your full name and phone number to efurness@centra.ca? I want to make sure that if you are the winner that we have your contact information. Also, have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

Margaret from Kelowna

1 review KELOWNA, BC Joined 2011/12/15

10/10

Replaced windows

Windows & Doors Installation & Service review in KELOWNA

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

12/15/2011

I am extremely happy with the windows that I bought from Centra windows.

The installers were fantastic. They were here first thing in the morning and all on my windows were done by the end of the day and everything was very clean when they left.

I will be referring Centra to my friends and family.

Job Price

Approximate cost of services:: $0.00

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Company Response

Margaret,

Thank you so much for your review. I am so happy to hear that you had such a good Centra experience. I am so happy that you love your new windows. Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and doors and if you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

M & E in Delta

1 review Delta, BC Joined 2011/12/14

10/10

Replaced existing windows

Windows & Doors Installation & Service review in Delta

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

12/14/2011

The young man who did the installation was terrific, he is a credit to your company, very well versed and full of knowledge and extremely polite.

I do and would like to pass on to the gentleman who did the electric work here a huge thank you. He is and was the best. We should have had him come to the house in the beginning and look at the electric and then things would have been done long before they were.

I am very happy with the results.

Job Price

Approximate cost of services:: $3,000.00

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Company Response

Thank you very much for the very nice and positive review. We take great pride in all aspects of our business from the first point of contact right to the final shake of the hand when installation has been competed. I will pass this on to the crew who were involved n your job.

Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Chris Chatterton
Customer Care Supervisor
Centra Windows Inc.

Linda Harris in Abbotsford

1 review ABBOTSFORD, BC Joined 2011/11/30

10/10

Replace all windows/patio doors & front door

Windows & Doors Installation & Service review in ABBOTSFORD

11/30/2011

The crew arrived at the specified time, were professional and courteous at all times. When they left at the end of each day our home & yard was left better than when they arrived. Work completed ahead of schedule. We were delighted.

Job Price

Approximate cost of services:: $15,000.00
What could this company do to improve their services?: Absolutely nothing!
Any advice to offer fellow homeowners facing a similar project?: Call Centra -- we've never had better service in the 40 years we've dealt with contractos.

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Company Response

Thank you so much for your review Linda Harris. I am so happy to hear that you had such a good Centra experience. I will be sure to pass along your kind words to our install team. Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,

Emily Furness Marketing Manager Centra Windows Inc.

tina stussi in Kelowna

6 reviews KELOWNA, BC Joined 2011/11/21

10/10

Windows & Doors

Windows & Doors Installation & Service review in KELOWNA

11/21/2011

When I came to the store, I had no idea on what type of window to get as I was all new to this interior decorating scene. I met with a nice guy,and after some probing questions, he was able to get me with the windows I needed and delivered to my home within the week. I was quite happy with him.

Job Price

Approximate cost of services:: $750.00

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Company Response

Thank you so much for your review Tina. I am so happy to hear that you had such a good Centra experience. I will pass along your kind words to Michael. He is our Supply Only Rep in Kelowna and this sounds like the kind of customer service he prides himself on. Have you heard about our Friends & Family Referral program? If you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale. Enjoy your new windows and if you need anything else in the future please do not hesitate to call.

Regards,
Emily Furness
Marketing Manager
Centra Windows Inc.

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