Armstrong And Nelson

I received a notice from the city that my downspouts needed to be disconnected from the sewers. I have 6 downspouts but was not sure where they could be re-routed. The technician from Armstrong & Nelson did a thorough assessment of my eavestrough and downspout systems and determined that 3 downspouts should not be disconnected as it would present a hazard to my property from water draining onto walkways and the driveway. I had another company out who would have disconnected all the downspouts and quoted a price much higher than Armstrong & Nelson. Armstrong & Nelson helped me with a waiver exemption appication to the city. I am grateful that the downspouts were disconnected and redirected with such forethought not to mention the honesty. This was the most professional company I have eaver dealt with.

I purchased a promotional voucher from Armstrong and Nelson to have our eaves cleaned. They did not honour the voucher and took no responsibility for the fact that they mis respresented the service they offered. They offered me a new, higher price which I considered and accepted. I booked the appointment for $150 to clean and repair our eaves for up to 150 ft. of eaves. for the following day. I came home to a message that they did not clean or repair the eaves but that the cost had now escalated to $400 for cleaning only and that they recommend I spend that and an additional $900 for leaf guards which we do not want and did not ask for. The reason given for the increase in price to clean was that I had more than the 150 ft. of eaves. For the record, we have exactly 146 1/2 ft. When I challenged their approach and stated I felt it was false advertising and dishonourable and that I would be recounting my experience here on HomeStars, I was told I had anger issues and the lady, Rhoda likened me to a terrorist and implied I had psychiatric issues. Yes, I was annoyed and frustrated to be give this kind of a run a round. I would never recommend this company to anyone. The absolute worst customer relations I have ever come across. Very disappointing experience.

Dwayne Fagan and his worker provided prompt, professional, and good-quality work. The damage caused by years of faulty eavestroughs and downspouts has been stopped. They are great, and will be recommended to all my friends and colleagues!

I noticed that my eavestroughs were clogged and they also needed a little repair work. Armstrong & Nelson can to my house and were friendly and courteous. They did a great job cleaning all parts of the eavestroughs and did a beautiful job repairing them. I would recommend them to anyone who needs some work done or just a cleaning.

Alfredo from A&N was dispatched to clean my plugged eavestrough, at his recommendation I installed leaf guards, drip edges and replaced a few damaged shingles. Alfredo show me the pictures before and after he finish the work which I think is a very good idea. At his invitation I followed him up the roof to examine his work which I don't think too many technicians will do that. When I was up on the roof it really give me an appreciation of the skill that Alfredo has. Excellent work and worth the money.

I found Armstrong & Nelson in the Yellow Pages. (Before I called a few other companies and met no success). A very pleasant lady from Armstrong & Nelson, whose name unfortunately I didn't not note down, responded enthusiastically and courteously. Within the same day, Kerry turned up. He carried out a careful and thorough inspection. Later, Kerry advised me the works required to be done and gave me a very reasonable quote. In the following week, Kerry came and finished the job in a highly professional and meticulous manner. Kerry is an experienced and very friendly person. I definitely feel I've made the right choice of finding Armstrong & Nelson and, in particular, having Kerry doing the job for me.

Tom Sitas installed Leaf Guards on our Oakville home in the fall. He showed up on time and explained the estimate and work efficiently. Installed it flawlessly and took the time to educate me on a few other roof related concerns I had.
Post that job we sold the home and purchased another and my first call was directly to Tom in order to request his return to install leaf guards and additional eave repairs on the new house. Once again he was quick to provide an estimate and answer my plethora of questions. I asked him to rework a few more sections including a new down spout for a rain barrel and everything was efficient, neat and tidy.
Thanks Tom

We had all roof corners leaking. We phoned a number of compnaies who offered either to replace the whole system or to repair the corners but with no warranty. Kerry gave us a reasonable quote and a 3 year warranty. He showed up at our place when agreed and was working hard all day long to complete the job. Thank you Kerry

Trying to figure out a safe way to redirect my city ordered downspout redirection while maintaining curb appeal. Was offered basic cut, cap redirect which would be unsafe forcing water on my driveway. Even offered an ugly barrel to collect water. Never realised how difficult it was to meet my needs or provide a suggestion from some others i've looked into. Dwayne from A&N came by and fixed my downspout removing it completely from the location moving it over to a safer location while maintaining its purpose. Safe, looks great and the company followed up with me regarding the service almost like i had my whole roof done.

I received a prompt response to my request for quotation and Mike was very accommodating to do the work within my budget. The work was done quickly with nothing left behind for me to clean up. Mike even rescued a bird that had become trapped behind a piece of my siding! Going the extra mile gets '10 out of 10' in my books.