Armstrong And Nelson

Gutters & Eavestroughs
Toronto ON M5R 2E2
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80%

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Reviews by rating (past 12 months)

Reviews for Armstrong And Nelson

Average customer rating:
8.9 10 (190 reviews)

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Kelly
Kelly
1 review Toronto, ON
10/10

New Eavestroughs

Alex from Armstrong and Nelson replaced the eavestroughs on my house and they look great. He quoted a fair price and made sure I was aware of any changes/issues while the work progressed. He is a great communicator who does excellent work. I would definitely hire Armstrong and Nelson again.

Approximate cost of services:
$3,100.00
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Company Response

Hello kelly, thanks for your review we appreciate your business.

Dylan in Toronto
Dylan in Toronto
0 reviews Toronto, ON
10/10

Need anything roofing related? Call Armstrong and Nelson

Theyve done multiple roofs on a bunch of our buildings. Amazing workmanship. Call them now!

Approximate cost of services:
$20,000.00
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Company Response

Thank you dylan, we are more than happy to help.
let us know if you need anything else.

Vitalii from Milton
Vitalii from Milton
2 reviews Mississauga, ON
10/10

Eavestrough Leak Fix

Prompt response, reasonable price, great service. Definitely would recommend this team for small repairs (which was in my case - eavestrough corner leak). Guys sealed the seam, aligned the slope, and added a waterspout to address the issue I had. Good service and communication as well, which does not happen often nowadays.

Approximate cost of services:
$350.00
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Company Response

Thanks your review vitali, we are more than happy to help you, let us know if you need anything else in the future, thank.

regularguy in Old Toronto
regularguy in Old Toronto
1 review Toronto, ON
10/10

ice jam and snow removal from roof/eaves

Alex and the crew cleared an ice jam and snow from my eaves within 1 day of request. Very efficient and courteous. Would use again.

Approximate cost of services:
$500.00
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Company Response

Thanks for sharing your good review, we appreciate it, let us know if you need anything else.

Gael in Toronto
Gael in Toronto
0 reviews Toronto, ON
10/10

Eavestrough replacement

I spoke to the office and a very kind lady attended me, she made me an appointment with the technician Alex. Very friendly and professional, I am very satisfied with the work done.

Approximate cost of services:
$2,300.00
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Company Response

Hey there Gael, thanks Alex it's one of our best technicians and we really appreciate your business, thanks.

Javier
Javier
0 reviews Toronto, ON
10/10

Eaves replacement

At the begging I was a bit afraid of working with this company because of the bad reviews they have but I needed replace the eaves ASAP because the weather was getting bad and I started to have leaks in my basement.
First i contacted the office and they send right away a technician to do an assessment, alex came to my house he was really nice and explained why I needed to add one more downspout to my system.
I got the price and it was pretty reasonable, I talked to their office assistant and scheduled the job.
When they came to do the job Gael and his crew did. Terrific job, when i came home from work I couldnt believe they were done and everything super clean, this guys are really efficient and good at what they do.
Now Im getting them to do my roof on spring and I cant wait to see the full change on my house.

Approximate cost of services:
$4,200.00
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Company Response

Hello Javier, thanks for your review we really appreciate your good experience with us and please let us know if you need anything else in the future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Shingle repair

I had a problem with the shingle on my house these days, but I was worried this company was not doing this type of work in the winter.
However I called and they were able to schedule an inspection whit a technician on my roof, they explained the problem, they gave me several options to repair my tiles and they gave me a quote at no cost.

I only had to wait for a clear day, without snow to they carry out the repair. The technicians arrived on time and were very friendly. The work was precise, fast and they left the work area completely clean as if nothing had happened.
At the same time they offered to do a full inspection of my roof and gutters to detect any other damage.

Without a doubt, I would choose Armstrong and Nelson again for the responsibility, honesty and trust that they showed to solve my problem.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thanks for your good review, we are happy you liked the job we did, we like to pride on our workmanship.

Helen
Helen
1 review Toronto, ON
10/10

Ice dam removal .

I had had a leak due to an ice dam in front of my house, I called the office and the technicians arrived, by the way, good service in the office and with the technicians; they helped me remove it and repair my roof; I hope very happy and satisfied with the service of this company.

Approximate cost of services:
$750.00
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Company Response

Hello Helen, thanks for you good review Armstrong and Nelson its happy of helping you anytime in the future.

Patricia
Patricia
1 review Mississauga, ON
0/10

Installation of de-icing cables on roof

Electricals were not installed properly. Had to get electrician to redo project. A length of cable extended from one downspout approx. 6 feet. That had to be corrected. Downspouts were reconnected very poorly. My electrician corrected that. Job cost twice as much when it was properly finished. These people are not qualified.

Approximate cost of services:
$1,300.00
1 of 1 people found this review helpful.
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Company Response

Hello Patricia, we are really sorry that you had this issues before, Armstrong and Nelson it's now under NEW administration and we want to provide the best costumer service and satisfaction, if you want we can send our new technicians and check the work previously done and fix it properly without charge, as well we want to give you a 15% discount in any next job you want to do with us as token of appreciation, please let us know if you need anything else in the future, thanks.

Alex
Alex
0 reviews Toronto, ON
0/10

fix leaking eaves trough joint

On October 14, 2021 I contracted this company to seal two leaking corner joints in my eaves troughs which allows ice to form on my walkway/driveway during winter.
After several missed appointment a young man arrived with a ladder tied to the roof of his car to make the repair. The next day the leak was still there and a different corner, which did not leak, was resealed. After many calls to the company and the serviceman the work has not been completed.
As an 81 year old i cannot afford a slip and fall so I will have to hire another company to make the repair.
I would suggest to anyone not to use this company unless you like throwing money away.
Alex

Do not use this company unless you want to throw away your money

Approximate cost of services:
$275.00
2 of 2 people found this review helpful.
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Company Response

Hello Alex, we apologize about your negative experience we usually do not operate in this fashion. We will have the technician go back to your property asap to fix the issues you're having. We really thank you for your patience and we apologize once again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Armstrong And Nelson

We are a family owned and operated group of companies dedicated to providing the best options and services for eavestroughs, roofs and exterior home improvements. Our goal is to save homeowners money on maintenance and repair work essential to protecting their home from water damage or simply increasing the value ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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