Halton Pool Guys

Bob arranged a tour for us to see examples of their work and from that time on we had trust in him and his company. Highly recommend the Pool Guys.

Great, honest and reliable from the first call to the final outcome of our project. We are very happy with our yard and would not hesitate to refer this company again.
Much appreciated job well done!

We are very unhappy with end result of the concrete. We trusted the Halton Pool Guys to sub contract out to a reputable concrete company and the sub contractor did a terrible job. We have blobs of concrete all over and cracks and chipping. Some repairs have been done but at a cost of now having unmatched concrete and more mess. Unlevel foam spacers that just create an eye sore. Pool work is fine but we should have found our own concrete company. We did not go with the lowest estimate and we were expecting more from the Halton Pool guys. They need to fire their concrete guys who do not seem to understand what is needed around pools.

Bob and his company did my pool and patio. They obviously haven't done patio's around hot tubs as they buried mine. The gentleman I have that services the hot tub says that they should never put paving stones above the bottom line of the hot tub or when snow melts it causes a pool underneath and the motor of the hot tub burns out. They should know this if they are selling the service of doing patios around existing structures including hot tubs, as it has cost me over $4,000 in the last few years, and there is nothing I can do about it unless I re-work my patio.

The other issues that have bothered me over the years are that Bob and his family were doing their own pool at the same time so mine was put on the back burner constantly - it took over 8 weeks for mine to be completed when it was promised at the end of July. The Building Permit was issued in early June and we weren't swimming until September.

I also wanted to use them for some patio work in the front, but the initial work on my step was unleveled - they were going to fix it, but never did. When I called to find out about the status of getting a quote - Anne was quite abrupt and blamed me for not calling her - that they were waiting for me and since I didn't use them for the pool opening they figured I didn't want their service for the front patio. REALLY?

They were an unprofessional company. I have told quite a few people about the service that I have received and those people have used other companies.

Also be ready for guys sitting on your porch drinking beer. I came home a few times to the guys on my porch drinking beer - which is cool, however, when everything is put together, and my pool takes almost 2 months whereas everyone else I know gets a pool done in 3 weeks it bugs me. I spent $50,000 with these people - not chump change.

The very final straw was the my mother used to work at a wine store and Bob used to go in and buy gifts for his customers. Do you think I even got a Thank You card? Ha - nothing. I spend less on a car and get a card from the salesperson. This was the worst experience I have had in my life. I would never let another friend buy a pool from these people. I think I have steered about 5 people away from them - that's $250,000 in business gone.

Overall a great experience. Both pool and patio look great!! They started April 8th, I was swimming May 1st. They took care of all permits, sub-contractors, everything really. They have also done my front porch in the same interlock stone as well as down the back of my house. The whole experience was stress free, all the staff was easy to deal with. I highly recommend these guys.

very poor qauilty workmanship, no back up for huge unexpected charges
work onth eproject for over 9weeks never did complete some of the most minor deatils ,non exsitant follow up on issues.Bob has a my way or the highway attitude.

Excellent professional and prompt communication. They started the work within 2-3 weeks of initially promised time in spring, and completed the work within the specified duration.

As per my request they handled all sub-contracting for landscaping, fencing, pool house etc, so I only had to deal with them for the complete pool package. But I had to pay each sub contractor separately. They also handled all the necessary paperwork required for permits etc.