Aquaguard Injection & Waterproofing

Waterproofing
Oakville ON L6P 0C3
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Waterproofing
Aquaguard Injection & Waterproofing
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97%

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Reviews by rating (past 12 months)

Reviews for Aquaguard Injection & Waterproofing

Average customer rating:
10 10 (65 reviews)

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Tim from Richmond Hill
Tim from Richmond Hill
10 reviews Richmond Hill, ON
10/10

foundation cracks

Our unfinished basement has 4 cracks in the foundation walls. I wanted to repair them to prevent potential leaks. One of the cracks appeared to have been patched in the past and had to be re-sealed properly.
Luc from AquaGuard arrived on time and was able to finish the job within about 4 hours. I am very happy with the results!

Approximate cost of services:
$2,400.00
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Company Response

Thank you Tim for posting a review about the positive experience you've recently had with our company. Leaking foundation cracks cause stress for a lot of people so knowing who to call to get one fixed is a blessing. Thanks again for posting a review about our crack injection services!

Gary in Milton
Gary in Milton
0 reviews Milton, ON
10/10

Very Satisfied with Foundation Crack repair

Our home is 14 years old. A couple of years ago we discovered a crack in the corner of our foundation from halfway down the wall to the basement floor. Whenever we had a lot of rain it would drip and when unattended to, caused quite a bit of pooling in the corner. Thank God our basement is unfinished. We contacted two different companies and Aquaguard responded immediately to our request. The other 5 star company acknowledged our request but never followed up with us. Luc from Aquaguard gave us an estimate based on the photo and description we sent and explained exactly what he could do for us. He was able to come earlier than our scheduled time and called us to see if we were ready for him. He was very polite, kind and precise. Practiced COVID-19 PPE precautions and distancing to the fullest. He told me he's been doing this for about 18 years. After taking a look in person he told me exactly what he was going to do. When doing his inspection he discovered another connected crack in the foundation that I had which was quite severe. He repaired this for a reasonable additional cost and it was well worth it. Clean up was good. I delayed this review for a couple of weeks because I wanted to see it rain first to make sure everything was good. It rained quite a bit since then and not one drop of moisture. Money well spent. Don't play with other companies if they don't get back to you in a reasonable time. Please contact this guy, he is seriously good and very professional. I would hire him in a second for any new foundation issues and give him my highest recommendation.

Approximate cost of services:
$785.00
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Company Response

Thank you Gary for leaving us such a detailed and candid review. We are glad to have merited your approval and your business. At AquaGuard Injection & Waterproofing our clients are our best asset and we work hard to earn their trust and their recommendations. We are not happy unless our clients are satisfied that their waterproofing problems have been fully resolved for the best possible price. Once again Gary, we thank you for your time and your confidence in us.

Vic and Gail M. in North York
Vic and Gail M. in North York
2 reviews Richmond Hill, ON
10/10

Foundation crack

Excellent company service!
Paula was very efficient when booking the appointment.
Luc the technician was prompt, pleasant, professional and obviously knew exactly what he was doing.
In and out in 2 hours with crack eliminated.
Would highly recommend this firm!

Approximate cost of services:
$500.00
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Company Response

Thank you Vic and Gail for taking the time to leave us your awesome review. We are grateful that you recognized and appreciated our commitment to providing customer service excellence at every stage of the process. At AquaGuard Injection & Waterproofing we strongly believe that our clients deserve to have the best possible experience when interacting with the members of our team. We know that our clients have choices and when they choose us to resolve their waterproofing issues, it is our responsibility to affirm their trust. Thanks again Vic and Gail. You were great people to work with!

Marie
Marie
2 reviews Mississauga, ON
10/10

Water Leak

I’m so pleases with the work done by Luc. He was very professional, courteous and an all around nice person. If I have any more water issues in the future I will definitely call Aquaguard. He arrived on time and the estimated time, cost and work was on point.

Approximate cost of services:
$800.00
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Company Response

Thank you so much Marie for taking the time to leave us your review. We are so happy that you are pleased with our work and technician. Everyone on the AquaGuard Injection & Waterproofing team is motivated to provide the best customer service we can possibly deliver to our all our clients, irrespective of job type or size. You were an absolute joy to work with. Thanks again!

Paula in Newmarket
Paula in Newmarket
1 review Newmarket, ON
10/10

Water leak in basment

We reached out to two organizations, RCC Waterproofing, and Aquaguard. RCC didn't even return our emails or phone calls. Aquaguard was a) quick to respond; b) very professional; c) walked us through the entirety of the work done, and other potential things we can do to prevent water leaks in our home. The service professionals who came to our home were outstanding. I would highly recommend them for any similar types of work, they clearly know their stuff. 25 year warranty. Luc and his co-worker were excellent and I wouldn't hesitate to call them again for any water problems.

Approximate cost of services:
$450.00
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Company Response

Thank you Paula for taking the time to post a review. It is always a pleasure to know that a client is satisfied with our services and values our commitment to excellence. We certainly appreciate and thank you for recommending us to others.

Jake from Mississauga
Jake from Mississauga
40 reviews Mississauga, ON
10/10

Foundation Crack Injection

I'm getting my basement renovated and discovered six foundation cracks. After doing some research and due to time restraints I called Aquaguard to see if they were able to do the job the day of. I was lucky and quite thankful that they were able to do the job as I had an inspection coming up in one day. I met up with Luc to describe what needed to get done. Luc is a very professional, kind and friendly person. He took his time, was very thorough and cleaned up after the job was completed. He had to work while other work was being done around him with a lot of noise. I appreciate him doing the job in those conditions. I chose Aquaguard because of their fair price, good reviews and 25 year warranty on every crack. The warranty gives me the confidence in knowing that they will do the job right and that THEY have the confidence the injection won't fail. I'm happy to have gone with this service in order to proceed in finishing my basement renovation. Thank you Luc, you're a good man.

Approximate cost of services:
$2,970.00
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Company Response

Thank you Jake for leaving us such a wonderful review. We are delighted that our efforts exceeded your expectations and that you valued our dedication and professionalism. At AquaGuard Injection & Waterproofing our goal is to treat our clients the way we would like to be treated: with respect and integrity in our work. We are so glad to have been of service to you and wish you many happy moments in your new basement!

Private User
Private User
Private User reviews Markham, ON
10/10

Hands Down Excellent Service !!

I had a few leaking cracks in my basement and areas of dampness. Aquaguard responded promptly and had Luc come by. Luc assessed the basement and fixed the cracks and leaking ty-rods. He explained to me what he had done and also gave some helpful tips on assessing minor cracks. He was patient and very professional. Definitely would hire Luc again for any future issues. Thank you !

Approximate cost of services:
$2,000.00
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Company Response

Thank you for taking the time to leave us such a positive and comprehensive review. AquaGuard Injection & Waterproofing is here to ensure that our clients receive the best in technical expertise as well as customer service from our team. We never take our clients or their concerns for granted and are so thrilled you appreciated our efforts. Thanks again for entrusting us with your waterproofing repair needs.

Jackelyn in Toronto
Jackelyn in Toronto
0 reviews Milton, ON
10/10

Above and Beyond

Luc went above and beyond to ensure the crack in our foundation got sealed. It was in a difficult spot to manage but he persevered and got it done. He was lovely to deal with, was on time for the appointment, didn't leave a speck behind after the work was done and really exceeded our expectations. I would strongly recommend Aquaguard Injection and Waterproofing to anyone in need!

Approximate cost of services:
$500.00
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Company Response

Thank you Jackelyn for sharing your comments. It is truly gratifying to have earned your recognition and your trust. At AquaGuard Injection & Waterproofing we don't settle for "good enough" because we understand that our clients expect and deserve better from us. We know that maintaining a professional and friendly "can do" attitude goes a long way in leaving our clients with a positive impression of our work and, hopefully, a pleasant experience as well. Thanks again for your wonderful commendation!

Irena L.  in Oakville
Irena L. in Oakville
2 reviews Oakville, ON
10/10

Excellent Service

Luc came and was very kind to explain the process of what he was going to do. He was efficient, completed his work and showed me what he did. He also made suggestions on how I could further improve the grading of my dirt outside that would help with future issues. He was professional, friendly and I would be glad to refer him to anyone I know.

Approximate cost of services:
$600.00
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Company Response

Thank you so much for your review, Irena. It is so rewarding to hear that you appreciated not only our technical but also our people skills. At AquaGuard Injection & Waterproofing we recognize that for many of our clients their homes are their single greatest asset. Consequently, from our friendly office staff down to our experienced technicians, we all share our knowledge and expertise with our clients to enable them to make informed decisions regarding both specific repairs as well as the general maintenance of their most valuable investment - their homes.

Anna & Marcin in Mississauga
Anna & Marcin in Mississauga
1 review Mississauga, ON
10/10

Leaky crack in the basement.

After terrible rain storm we had discovered a leak in the basement.
We started to look for help to fix the damage.
It was not so simple because first of all everyone was busy helping others and second the prices are crazy.
It was a huge relief when my husband found Aquaguard. They were able to fix what we asked for and the price was right.
We are very happy with the customer service starting from the person who answered the phone and made the appointment and also very happy with the technician Luc. He answered all our questions, explained what he was doing and successfully finished the job.
Thank you Aquaguard.

Approximate cost of services:
$450.00
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Company Response

Thank you Anna and Marcin for taking the time to post such an on point review. We are certain it will assist other homeowners in their search for a professional and reliable waterproofing company. We are pleased you found our staff helpful as at AquaGuard Injection & Waterproofing we strive for customer service excellence in all that we do.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aquaguard Injection & Waterproofing

Aquaguard Injection & Waterproofing If you have a crack in your foundation or your basement is wet and leaking call the experts you can trust for quick and inexpensive repairs. At AquaGuard Injection, waterproofing is our specialty and it is the only service that we offer. We can provide you ...
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