Bin There Dump That

Junk Removal
Whitby ON L1N 7T8
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HomeStars
Junk Removal
Bin There Dump That
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86%

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Reviews for Bin There Dump That

Average customer rating:
8.9 10 (48 reviews)

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Sean in Markham
Sean in Markham
1 review Markham, ON
9/10

Home Renos Cleanup

Went with Bin There Dump That because of the great reviews. Whenever I called the guy I spoke to was great, knowledgeable and very friendly. Bin was scheduled and arrived just a bit outside of the two hour window, not bad. Picked up on time, driveway was not swept like in the video they advertise, not a big deal since the dirt left was mine, it just fell out as the bin was being angled and lifted onto the truck. My only issue was that I asked for the bin to be placed on the far right side of my driveway since I have a semi and I share the driveway with my neighbour. My neighbour didn't complain that the bin was slightly on his side, but I felt bad as he struggle to lift his infant out of the car in a tiny space. And there was plenty of space to move the bin over more on my side, at least 2 feet, unfortunately I wasn't home for this. Other than that overall the service is great and for the cost is very reasonable. I would use them again in the future.

Approximate cost of services:
$290.00
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Company Response

Hi Sean,
Thank you for taking the time to share your feedback with us. I apologize that your driveway was not swept, nor was the bin placed where you had asked for it to be placed. We strive to provide the utmost in customer service from the time you place the order, to your final invoice, and we did not meet our own expectations in this case. I will make sure our team is followed up with this information, so that we can learn from your experience, and do an even better job, next time. I'm glad to hear the rest of your experience was pleasant, and we do hope to hear from you again.
Thanks again, and have a great day!

Garrie in Whitby
Garrie in Whitby
2 reviews Whitby, ON
10/10

BTDT Whitby, Great service, Nice people

Never having ordered a dumpster before i had a bunch of questions, lady on phone was very patient and answered all my questions. I ordered one to be dropped off on Friday. It was delivered early, and put in the exact spot i wanted it to be. We filled in a few hours and came to realize we still had more stuff, so at 8:30 on sat i called and asked if it could be picked up and an empty one dropped off, even though it was a long weekend i had my empty dumpster in place by 9:15. Wish all companies were this efficient.

Approximate cost of services:
$165.00
1 of 1 people found this review helpful.
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Company Response

Hi Garrie, Thank you so much for sharing your experience! We always aim to be educational, and informative, especially for new bin renters! We also strive, to do exactly what we say we're going to do. We're so glad to hear that from the first point of contact, right through to when your bin was picked up, that this was your experience with us. Thanks again for sharing, and I will be sure to pass your comments on to our entire office.

Richard Osborne from Whitchurch-stouffville
Richard Osborne from Whitchurch-stouffville
5 reviews Whitchurch-Stouffville, ON
10/10

Dumpster Rental

Very simple, totally efficient and surprisingly cost-effective! The dumpster was easy to book, BTDT were very clear regarding costs and expected arrival of the dumpster. It arrived on time, with careful placement on our driveway. We did our work, filled the dumpster over a few days, called up and within 30 seconds had arranged for it to be picked up the next day. I would definitely recommend BTDT to friends and neighbours - in fact, I already have!

Approximate cost of services:
$250.00
2 of 2 people found this review helpful.
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Company Response

Hi Richard,
Thank you so much for taking the time to write your review. We really do strive our very best to have bins delivered and picked up on time, and make sure that our office staff is knowledgeable and effective in communicating our services to our customers. We love to hear when we have met and or exceeded our customers expectations, so again, thank you so much for taking the time to send us your thoughts, and for the referrals! Have a great day, hope to hear from you for your next project.

Daniel Grammenopoulos from Whitby
Daniel Grammenopoulos from Whitby
2 reviews Whitby, ON
10/10

Home dumpster rental

We used the Whitby branches service recently on three occasions. They were always awesome to take my order. The bin was delivered on time without fuss. It was clean and in good condition. It was picked up on time when asked for pick up. And we were billed quickly. I cannot say anything more except that they are a button down, professional company which takes pride in what they do. Congratulations to the Whitby team. From our experience, I highly recommend them.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Good morning Daniel,
Thank you so much for expressing to us the great experience(s) you've had. We truly do strive to provide excellent customer service, but also to have our bins and equipment in good condition so as not to be an eyesore, but also to ensure safe and responsible transportation on the roadways. Thank you again for the kind review, and hopefully we will hear from you again for your next project!

Mark
Mark
6 reviews Aurora, ON
10/10

Dumpster Rental

We took possession of our home over the winter and amassed a lot of garbage, construction material and a rusty above ground pool. I ordered a dumpster from Bin There Dump That, partially because of the pun. But their great service was no joke. I called late in the week before the May long weekend and they still had availability (unlike a few others that I called). They provided me a general delivery window (Friday afternoon) and the truck came while I was working outside. Their delivery driver was very friendly and efficient. The drop took no more than 5 minutes. I filled the bin over the weekend and when I called for pickup on Tuesday, it was gone before I got home from work. All in all a great experience. I will definitely be using them again for the bathroom reno later this year.

Approximate cost of services:
$280.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Mark,
Thank you for taking the time to write such a thoughtful review. I'm so glad to hear, that we were able to take off some of the stress from moving and renovations - it's what we strive to do! We are here to help as best we can! I'll be sure to pass along your kind words to our entire team and we look forward to hearing from you, when you get that bathroom reno underway! Thank you again!

Andrea Meynell from Toronto
Andrea Meynell from Toronto
4 reviews Toronto, ON
2/10

Bin delivery

They are not able to accurately manage expectations of delivery times, so one should NEVER plan on their windows. They take no responsibility for being late nor do they seem to care about improving the customer service. If you do not care if they arrive when they say, you are fine, otherwise deal with a company that does not overbook and can be more accurate with their scheduling.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Good morning Andrea,
Following the conversation over the phone, again, we apologize for any inconveniences we may have caused you. Due to traffic, and other circumstances, we do not guarantee times; however, we do try our absolute best to arrive within the scheduled time frames that people have requested, for either deliveries or pick ups. As I mentioned over the phone, we do appreciate your feedback; which has been shared with our entire team; and as I've mentioned, we do strive our very best to arrive within scheduled time frames, again though - we do not guarantee times as there are too many factors outside of our control such as traffic. Thank you

Deanna from Niagara-on-the-lake
Deanna from Niagara-on-the-lake
2 reviews Niagara-on-the-Lake, ON
10/10

Reno Waste Disposal

Bin There, Dump That is our bin service provider of choice. We have rented several bins from BTDT. The bins are always clean and Doug at Bin There Dump That Niagara/St. Catharines Region provides exceptional service.

Approximate cost of services:
$275.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hello Deanna,
Thank you so much for your thoughtful review. This profile is actually for the BTDT Durham/GTA office, however, I will most certainly pass along your kind words. Thanks again! :)

Robert from Oshawa
Robert from Oshawa
1 review Oshawa, ON
10/10

Bin rental

Cut down my large tree on Friday and wanted to get rid of all the brush. Considered renting a chipper at a local home improvement store that rents them but would need to drag it home - then deal with the wood chips. Saturday morning I took a chance and called B.T.D.T. to see if a bin might be available asap. Was I pleased to hear one could be dropped off shortly! They fully explained what could be put in it and how much it would cost - including late fees if I kept it more than 7 days. Driver had a great attitude and the bin arrived clean - wasn't a rusty eyesore in my driveway. Loaded it up with 9 yards of my junk and called for pickup on Monday. The price was less than what I would have had to pay to rent the chipper! I highly recommend this and will use again.

Approximate cost of services:
$275.00
What could this company do to improve their services?
I can't think of anything they could do better.
Any advice to offer fellow homeowners facing a similar project?
Call B.T.D.T. for bin rental to remove environmentally safe junk when it is too much to put out at curb or bring to dump yourself.
1 of 1 people found this review helpful.
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Company Response

Good afternoon Robert,
Thank you SO much for taking the time out of your day to write us such a thoughtful review. We strive everyday to provide excellent customer service - from the first phone call, to the delivery, pick up and invoicing. I'm so glad to hear that we were able to sustain that excellence, throughout your personal experience with us & were budget friendly to boot!
Again, thank you so much & looking forward to hearing from you again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bin There Dump That

Leading junk removal company specializing in household cleanups and decluttering, removal of renovation debris, shingles, small amounts of landscaping waste, and general garbage and trash! We offer same-day service in all of our service areas. Our unique system ensures that your driveway is always protected!
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