Myles has been doing fall blowouts and repairs at my parents house since his first year in business, they have had zero issues. For the past ten years he has been doing blowouts at my own home, and every spring there isn't a repair to be made (Myles takes the time to get all the water out of the system, thus nothing there that can freeze up causing damage). This past winter I needed to engage Naiad to do a short term snow removal contract and again no issues; were there when they said they would, did the work they said they would every day. With a senior with very limited mobility living with us, the peace of mind knowing it was safe (no ice or snow on the walk) for him to get the paper every morning while we were gone was comforting. I have in the past, and continue to this day to refer Naiad to others. Myles is honest, straight forward, and fair.