West Hill Landscaping

we have experienced some drainage problems in our backyard and we had 3 contractors quote the job. West Hill was middle quote and they did everything they quoted and explained work to be done as job progressed. They completed the job on schedule and budget. Weepers, drainage system, French drain, relaid interlock, sod. They kept a clean job site, Bill, Mike and Carl worked hard and long hours and were very personable. I would highly recommend their company

Professional, knowledgeable, prompt, hard working, courteous, clean. These are all words to describe my experience with Westhill Landscaping. Bill, Mike and Carl. They did an excellent job and both my wife and I could not be any more happy. I would not hesitate to recommend this company to anyone that needs this type of work completed. They have a great work ethic and ensured the job was well done and we were satisfied.

I contacted Bill to sort out some drainage issues with the back yard of a home recently purchased. He came back with a very reasonable quote and was able to start work one week later. He did warn me that the work scope could change, and everything was dependent on the amount of clay below the top soil. Unfortunately for me, the clay beneath the lawn was too dense and the french drain was unable to drain at a sufficient rate for the amount of water entering the system. Bill was quick to update on the required changes and did his best to keep costs down while incorporating a sump pump system and additional drainage to correct for mistakes that the homebuilder made. I'm very happy with the final product: I've had zero issues with drainage, the grass and grading look excellent, and the overall finish on West-Hill's work was perfect.

I was having drainage issues in my yard that needed fixing, and three support posts to be replaced.

The contract stated that they would install a French drain system and regrade the yard. That the posts would be removed and new ones put in place. Bill promised me I would never have another drainage issue again.

When the work was complete, everything looked good, I even wrote a review stating how happy I was with the results - until we started getting water runoff and rain. Within two months we had 7 floods into our house that completely ruined an entire floor of our house. This was not into the basement, into was into the floor directly adjacent to where they had done the work.

The flooding was caused entirely by, and verified by city engineers and by my insurance companies investigation, to be caused by the improper grading of my yard. It was made into a bowl that water could not flow out of, and slightly sloped towards my house instead of away from it. This caused all the water to flow towards my house where it flooded in through a door. 7 times this happened after they fixed my drainage.

Additionally, the posts that were to be removed were in fact just cut down and burried in the yard, a fact I found when the flooding removed all the topsoil.

After contacting Bill, he was very rude and told me I don't know how a drain works and he would come by. He never came by. After months of calling and emailing, they finally came by when I threatened to write reviews and post pictures. At that point they saw the problems, looked me in the eye, shook my hand and promised to fix the issues. They said they needed the ground to dry up and would be in contact, in the meantime they would drop off a pump to help remove the water.

They never did. No pump. No call. No email. No contact for over two months. We did the work ourselves, an additional $20,000 to fix our house and correct the shoddy work they did.

My wife wrote a review on Google and surprise surprise, they contacted us the next day. They said they would still like to come fix the issues, admitted their fault, admitted they did not complete the items in the contract, and admitted they were at fault in not contacting us. I told them we had already done the work ourselves and if they wished to help, they could refund us the items on the contract that they did not complete. They refused to do this, just took our money and did not complete the work as stated.

I do not recommend this company and if you do hire them, watch every second they are on your property.

Bill and his crew did an excellent job of waterproofing the house to the weeping tiles 26’ wide at the rear of the house. They worked 12-14 hour days to complete the job. We are extremely happy with the work they performed and would highly recommend them.

West Hill corrrected my yard drainage problem that I had paid another company to do, just wasted my money on them, West Hill corrected the other guys mistakes by doing the job right very happy with the results I can now walk in my yard without wearing hip wadders.

We called West hill because we had a very bad flood. A another company put up a fence and cut out our drainage system. Bill came to look at our situation and, thank god, booked us in as soon as he could. These men worked so very very hard to help us and our situation. Very caring and helpful. I will always keep the number on file. I'm happy to know that there are still professional companies out there. Thank you!

I'd like to highly recommend this company. Excellent worksman ship. Bill the owner saved my wife and I from choosing an ugly colour for our home. I very well respect his old school way of thinking and his very straight up mentality. How can I forget Mike, very easy to talk to, very nice person, knowledgable about his product and services. Him and his father work great together and get it done right the FIRST time.

Next season, I'll be calling you guys back to seal my driveway. Also the possibility of putting a retaining wall!

We hired West Hill landscaping to rebuild an old walkway that was very uneven. Also we had West Hill build us an garden wall in the front yard. The job was completed to my satisfaction.

We used westhilllandscaping because it was a referral from our good friend.They built our interlock driveway and walkway on our new custom home in ajax.We were very pleased with the personal service and workmanship they provided.I would highly recommend them.
Phil Fraser