Clicklock Premium Metal Roofing

After the metal roof was installed with a lifetime warranty, snow came off roof in avalanches. I was afraid someone would be hurt or my dogs would be buried alive. Contacted Clicklock for snow barriers to break the snow up. I paid $500 plus $25 each barrier (total $1695). Great for a couple of years then noticed 2 had lifted. Called company and they said no warranty for barriers. They would replace for another $500 plus $25 each. I had a roofer take a look and some of the screws used were not long enough and weren't catching properly. Problem not the barriers but length of screws used. No response from clicklock and nobody returns calls. Do not recommend as company has extremely poor service. Paid almost $25,000 for roof plus $1,695 for barriers and get poor service and no response from a live person or email after the initial one.

Very frustrating dealing with this company. Delivered shingles and damaged them with the forklift. Three different crews worked on the roof. the first crew was very slow and didn't show up for a w eek. Second crew simply didn't care about the work, made a mess of the roof, dropped shingles and equipment onto the ground, damaged some of our property and the aluminum soffits, eavestrough and fascia. Very poor workmanship. They took 2 months to get the work done. third crew had to repair and redo part of the roof the second crew messed up. Encountered numerous issues to get to the end result. Still have bent and leaking gutters the roofers stood in. I should have saved $30,000 and got an asphalt shingled roof. Not worth the money.

My 80 year old mother had a $31,000 metal roof put on by this company and has had issues for the last TWO YEARS. As her power of attorney I have been asking for TWO YEARS to get someone to even call her and arrange to have a rep on site to check on and evaluate and then repair the situation. The roof is leaking and now drips on her hardwood floors causing damage. I have dealt with two representatives, the latest one even promising that the Installation Manager would contact her the week of Sept 28...and nothing! Stay away from this company! They don't care about their customers.

We moved into our current home a little over 2 years ago. The roof was a hybrid of entry level standing seam metal and shingles that seemed fine at first, but started causing issues soon afterwards. After a handful of bandaid solutions, we decided to replace everything with a new roof. Now that everything is done, we're happy we chose Clicklock, and we're very happy with how it all turned out. And, of course, we are so relieved to be finally done with all our roofing woes.

The crew was great--they were very polite and accommodating, and we didn't even know they were here most of the time. They talked with us to clarify a few points in the contract to make sure they had it correct, and they also did the little bit of extra cleanup we asked for without issue to make sure our backyard was safe for our toddlers to play in.

And the roof looks great--better than we expected to be honest. The shingles themselves look great, and the support brackets that hang over the fascia are a nice extra touch you don't get with traditional shingles. And the brackets seem functional too--I just discovered one of my eavestroughs was totally backed up as I think this is the first time the roof is directing the water where it should be going. Imagine that.

Regarding temperatures, we installed an Ecobee thermostat when we moved in, so it's easy to gauge and track temperatures between floors/rooms. In the summer over the last 2 years, the upstairs averaged 2-3 degrees warmer than the main floor, and our single floor extension room (built off the back of the house and used as a home office) was on average 3-5 degrees warmer than main house (direct line of sun). Now the new roofing hasn't been on long enough for definitive results, but so far the changes we're seeing are very positive. The second floor temperatures now are either the same or 1-2 degrees warmer than the main floor, and in the extension they are only 1-3 degrees higher, which is amazing, as that room is used constantly and even a small change makes a big difference. (Note: for full disclosure - we had a single turbine on the main roof replaced with 4 box vents with the new Clicklock roof, so this may be affecting the second floor temperatures as well).

But our favorite thing about the roof (other than how long it will last of course, and that it's maintenance free) has to be the sound difference between the new roof and the previous metal roof that we replaced (that had been done with strapping). We would literally be woken up from our sleep in the upstairs bedroom when it rained under the old roof--it was that loud and distracting. But it's already rained twice since the new Clicklock roof went up, and both times the difference was like night and day. It really just isn't marketing embellishment--this roof is quiet. And that's from people who have been living in a "barn" for the past 2 years.

Our sales representative Mitch did an amazing job answering all our questions (I know we had a lot of them), and working to make sure we were happy in the end. And we are.

We had a bad leak in one corner of the roof, and although it was not something we thought was going to be a this year project, we are thrilled with the quality of the work, and the look of our home now!
Our sales rep was very knowledgeable, and answered all of our questions. Stephen the installer was super friendly, and always had a smile on his face throughout the entire job! Thank you everyone for a job well done!

I recently purchased my new home and not long after did I learn that during any major rain storm my roof would leak. I knew this was my last home so I was looking for a permanent roof, I had several companies come in but Tony was the most educational out of all the reps that showed up. Thank you Clicklock! I love my new roof!